Elo TouchSystems Entuitive 2125C Series User Manual

21" desktop touchmonitor

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Summary of Contents for Elo TouchSystems Entuitive 2125C Series

  • Page 2: User Guide

    User Guide Elo Entuitive 2125C Desktop Touchmonitor Revision A P/N 008544 ET2125C Series Models Elo TouchSystems, Inc. 1-800-ELO-TOUCH www.elotouch.com...
  • Page 3: Trademark Acknowledgments

    Elo TouchSystems. Disclaimer The information in this document is subject to change without notice. Elo TouchSystems makes no representations or warranties with respect to the contents hereof, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof with- out obligation of Elo TouchSystems to notify any person of such revisions or changes.
  • Page 5: Table Of Contents

    Table of Contents Chapter 1 Introduction Precautions ....1 About the Product ....1 Chapter 2 Installation and Setup Unpacking Your Touchmonitor.
  • Page 6 Copyright © 1996, Borland International. All rights reserved. BORLAND CONFIDENTIAL September 21, 2001 9:10 am (D:\Vera new\8544-21 inch Hyundai CRT UG\21inch Hyundai CRTTOC.fm)
  • Page 7: Introduction

    Congratulations on your purchase of an Elo TouchSystems Entuitive touchmonitor. Your new high-resolution touchmonitor combines the reliable performance of Elo’s touch technology with the latest advances in CRT display design. This combination of features creates a natural flow of information between a user and the touchmonitor.
  • Page 8 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 9: Installation And Setup

    This chapter discusses how to install your CRT touchmonitor and how to install Elo TouchSystems driver software. Unpacking Your Touchmonitor Check that the following 9 items are present and in good condition: CRT Touchmonitor Monitor power cable (US/Canada) Serial touchscreen cable...
  • Page 10: Getting Started

    Getting Started Installing the Base • Carefully turn the touchmonitor upside-down. • Place the base against the bottom of the monitor so that the base fasteners are aligned with appropriate slots. • Push the base towards the front of the monitor until the latch locks into position.
  • Page 11: Connecting Your Touchmonitor

    Connecting Your Touchmonitor Your touchmonitor comes with a Serial (RS-232) touchscreen connector cable. Before connecting the cables to your touchmonitor and PC, be sure that the computer MPORTANT and touchmonitor are turned off. Connect one end of the video cable to the video connector on your PC and the other end of the cable to the video connector on your monitor.
  • Page 12 Power cable Video cable Connect the power cable to the AC connector on your touchmonitor. To protect your equipment against risk of damage from electrical surges in the power line, plug the touchmonitor’s power cord into a surge protector, and then connect the surge protector to a grounded (three-pronged) AC electrical outlet.
  • Page 13 Video cable Power cable Touchscreen cable Connect the touchscreen cable. Connect one end to the appropriate port on the back of your PC. Connect the other end of the cable to the touchscreen connector on your touchmonitor. The touchscreen cable connectors should fit snugly into the connectors on your touchmonitor and PC.
  • Page 14: Installing The Driver Software

    Installing the Driver Software Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer. Drivers are located on the enclosed CD-ROM for the following operating systems: •...
  • Page 15: Installing The Serial Touch Driver For Windows 2000, Me, 95/98 And Nt 4.0

    Your Elo touchmonitor is plug-and-play compliant. Information on the video capabilities of your touchmonitor is sent to your video display adapter when Windows starts. If Windows detects your touchmonitor, follow the instructions on the screen to install a generic plug-and-play monitor. Refer to the appropriate following section for driver installation instructions.
  • Page 16 Choose Next. Once the Elo TouchSystems USB touchscreen driver has been detected, choose Next again. You will see several files being copied. Insert your Windows 98 CD if prompted. Choose Finish. If Windows 98, Windows Me or Windows 2000 does not start the Add New Hardware Wizard: For Windows 2000 you must have administrator access rights to install the driver.
  • Page 17: Operation

    H A P T E R PERATION HAPTER About Touchmonitor Adjustments By design, your Elo Entuitive touchmonitor should not require any adjustments. The factory settings will give you optimum video results with most standard PC video display adapters. However, after connecting your touchmonitor you can further optimize the settings to meet your requirements by following the directions in this chapter.
  • Page 18: Touchmonitor Controls

    Touchmonitor Controls You can adjust the screen display by using the buttons located below the screen. Using the On Screen Display (OSD) Push the MENU button to access the OSD. The resolution and frequency are displayed at the top of the menu for your information. Push the item is highlighted.
  • Page 19: Brightness

    Brightness Use the button to select the brightness adjustment. Adjust with button. Contrast Use the button to select the brightness adjustment. Adjust with button. Locking/Unlocking the OSD Functions You are able to lock the OSD functions if you do not want them to be changed. To lock the OSD functions: Press the power button to turn the monitor off.
  • Page 20: Osd Adjustments

    OSD Adjustments H. Size H. Position V. Size V. Position Pincushion Trapezoid Parallel Pin Balance V. Moire H. Moire Top Corner Bottom Corner H. Linearity V. Linearity BNC/D-Sub (Option) 3-14 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Adjusts the horizontal size of the entire screen image.
  • Page 21 If the primary colors like white, blue or red display some areas Purity or dots showing different colors, you can correct this by using the purity adjustment. If shadows appear around text or graphic images, you can Convergence remove them by using the horizontal convergence adjustment. If shadows appear around text or graphic images, you can Convergence remove them by using the vertical convergence adjustment.
  • Page 22 Degauss Brightness Contrast Moire is an interface pattern that makes the screen seem to have faint lines. A picture that is rastered or consists of small repeating figures is sensitive to moire interference. Strong colors are also liable to intensify moire. The moire pattern on the screen does not affect the printout of the image.
  • Page 23: Troubleshooting

    Problem No picture. Touchmonitor does not enter power management mode. Screen flickers Color defects Picture appears to be ghosting. Picture is not centered. Picture appears “washed out”. H A P T E R ROUBLESHOOTING HAPTER Suggestion (s) Your touchmonitor may not be getting power. Make certain that your power strip is plugged into the wall socket and that the PC and touchmonitor are plugged in and powered on.
  • Page 24: Monitor Warning Messages

    Problem Picture not present or severely distorted. Duplicated images Touch doesn’t work. Monitor Warning Messages Message Error message: OUT OF RANGE Self diagnostics message: NO SIGNAL 4-18 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Suggestion (s) Verify that your video display adapter settings are formatted for the correct resolution and vertical...
  • Page 25: Appendix A Touch Technology

    P P E N D I X OUCH ECHNOLOGY HAPTER Touchscreens: An Overview Typically, users communicate with computers by using a mouse, a keyboard, or a combination of the two. Users who are not keyboard-literate or mouse-savvy can become frustrated with how long human-to-computer interactions take. Computer literacy is learned.
  • Page 26: Intellitouch Touchscreens

    IntelliTouch Touchscreens IntelliTouch uses Elo’s patented surface wave technology to provide superior image clarity, stable drift-free operation, and a durable surface that is unaffected by scratches. With IntelliTouch you get fast, accurate response to soft stylus stimulation (finger, gloved hand, pencil eraser) that is also sensitive to pressure. For example, a customer in a department store could scroll through a product catalog by increasing or decreasing pressure on an icon.
  • Page 27: Accutouch Touchscreens

    AccuTouch Touchscreens Elo’s patented five-wire resistive technology makes AccuTouch products unmatched for durability and accuracy. Touch an AccuTouch screen with a finger, gloved hand, stylus, fingernail, or even a credit card, and you’ll receive a fast, accurate response—every time. The surface of an AccuTouch touchscreen is scratch-resistant and can withstand spills and other types of wear and tear that often occur in heavy-usage environments.
  • Page 28 A-22 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 29: Chapter 2 Installation And Setup

    Do not attempt to fit the plug into an outlet that has not been configured for this purpose. Do not use a damaged power cord. Use only the power cord that comes with your Elo TouchSystems touchmonitor. Use of an unauthorized power cord may invalidate your warranty.
  • Page 30: Care And Handling Of Your Touchmonitor

    Care and Handling of Your Touchmonitor The following tips will help keep your Elo Entuitive touchmonitor functioning at the optimal level. • To avoid risk of electric shock, do not disassemble the display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning.
  • Page 31: Regulatory Information

    EGULATORY HAPTER Electrical Safety Information A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation or damage to the equipment, or may pose a fire hazard if the limitations are exceeded.
  • Page 32 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e 1) In order to meet emission and immunity requirements, the user must observe the following: a) Use only the provided I/O cables to connect this digital device with any computer.
  • Page 33: Technical Specifications

    All specifications are subject to change. Touchmonitor Specifications 21" Touchmonitor Specifications Picture Tube Maximum Resolution Deflection Frequency Maximum Video Input Bandwidth Display Area* Input Signal Input Voltage Display Colors* Power Consumption Power Management Plug and Play Compatibility CRT Life *Dependent on video controller/card used ECHNICAL HAPTER 21”...
  • Page 34 21" Touchmonitor Specifications On-Screen Adjustments Safety Regulations Ergonomics Monitor Dimensions Net Weight (without touchscreen) Ambient Temperature Humidity C-28 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e H/V POSITION, H/V SIZE, PINCUSHION, TRAPEZIOD, PARALLEL, PIN BALANCE, H/V MOIRE, TOP CORNER, BOTTOM CORNER, H/V...
  • Page 35 Table C.1 IntelliTouch Touchmonitor SpecificationS Mechanical Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm). Equates to less than ±1%. Touchpoint Density More than 100,000 touchpoints/in Touch Activation Force Typically less than 3 ounces (85 grams). Surface Durability Surface durability is that of glass, Mohs’...
  • Page 36 Table C.2 AccuTouch Touchmonitor Specifications Mechanical Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm). This equates to less than ±1%. Touchpoint Density More than 100,000 touchpoints/in² (15,500 touchpoints/cm²). Touch Activation Force Typically less than 4 ounces (113 grams). Surface Durability Meets Taber Abrasion Test (ASTM D1044), CS-10F wheel, 500 g.
  • Page 37: 21" Crt Touchmonitor Dimensions

    21" CRT Touchmonitor Dimensions 500 mm (19.7) 406.4 mm (16) 484.5 mm (19) 275 mm (10.8) C-31...
  • Page 38 C-32 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 39: Signal Pinout For 21" Monitor

    Signal PINOUT for 21" Monitor PIN Number *Pin 5, self-test pin shall be grounded when signal connector is plugged in. Signal Red video Green video Blue video Ground *VGA card detection (GND) Red return Green return Blue return +5 V Sync return Ground SDA (Serial Data)
  • Page 40: Power Consumption

    Power Consumption The touchmonitor comes with a power-saving feature that controls its power consumption. This feature complies with both the EPA’s Energy Star requirements and European NUTEK/TCO’s power management guidelines. It also conforms to the Display Power Management System (DPMS) power-down signaling method approved by the Video Electronics Standard Association (VESA).
  • Page 41: Preset Timing Table

    Preset Timing Table Your Elo Entuitive touchmonitor has 11 preset timing modes. The following are modes preset as factory defaults: *Recommended primary mode Setting the Refresh Rate To set the refresh rate for Windows 98: Access the Control Panel in Windows (Start > Settings > Control Panel). Double click on Display.
  • Page 42 C-36 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 43: Warranty

    ARRANTY HAPTER Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. See relevant specification sheet for touchmonitors. Seller makes no warranty regarding the model life of monitors. Seller’s suppliers may at any time and from time to time make changes in the monitors delivered as Products or components.
  • Page 44 (including reasonable attorney’s fees) attributable to Buyer’s products or representations or warranties concerning same. Elo TouchSystems (800) 356-8682 or (650) 361-2507 · Fax (650) 361-5579 · www.elotouch.com Users should independently evaluate the suitability of the product for their application.
  • Page 45: Index

    About the Product, 1 About Touchmonitor Adjustments, 11 AccuTouch Touchscreens, 21 Ambient Temperature, 28 BNC/D-Sub, 14 Brightness, 16 Care and Handling of Your Touchmonitor, 24 Chemical Resistance, 29, 30 Color Control, 15 Connecting Your Touchmonitor, 5 Construction, 30 Contrast, 16 Corner adjustment, bottom, 14 Corner adjustment, top, 14 CRT Life, 27...
  • Page 46 Preset Modes, 34 Preset Timing Table, 35 Purity, 15 Recall, 15 Regulatory Information, 25 Rotation, 15 Safety Regulations, 28 Sealing, 29 Selecting a Suitable Location, 4 Setting the Refresh Rate, 35 Signal PINOUT for 21" Monitor, 33 Solutions to Common Problems, 17 Surface Durability, 29, 30 Technical Specifications, 27 Touch Activation Force, 29, 30...

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