Dodge Caliber Owner's Manual page 371

technicians, special tools, and the latest information to
assure your vehicle is fixed correctly and in a timely
manner.
This is why you should always talk to your dealer's
service manager first. Most matters can be resolved with
this process.
• If for some reason you are still not satisfied, talk to the
general manager or owner of the dealership. They
want to know if you need assistance.
• If your dealership is unable to resolve the concern, you
may contact the Manufacturer's Customer Center.
Any communication to the Manufacturer's Customer
Center should include the following information:
• Owner's name and address
• Owner's telephone number (home and office)
• Dealership name
IF YOU NEED CONSUMER ASSISTANCE 371
• Vehicle identification number
• Vehicle delivery date and mileage
DaimlerChrysler Motors Corporation Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 992-1997
DaimlerChrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico (915) 729–1248 or 729–1240
Outside Mexico (525) 729–1248 or 729–1240
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