Servicing; Before Troubleshooting - Canon S6300 Service Manual

S6300

2. SERVICING

2.1 Before Troubleshooting

Before troubleshooting, check the following and see if any of the applicable problems
can be fixed.
Problem
The printer does not
operate at all.
Paper feeding does
not work.
No printing.
Stripes appear in the
printout.
Probable Cause
The power outlet is not supplying
the required voltage.
The power cord is not properly
connected to the printer or power
outlet.
An internal plug is disconnected.
The recommended paper is not
being used.
There is foreign matter in the
paper feed section (sheet feeder,
pinch roller, LF roller, platen,
spur).
The Print Head needs cleaning.
The ink cartridge is empty.
The Print Head has not been
used for a prolonged period.
The print head position has not
been adjusted.
2-5
Part 2: Troubleshooting
Solution
Connect the AC cord to a power
outlet which supplies the
required voltage.
Check that the power cord is
connected properly.
Disconnect and reconnect the
plug.
Use the recommended paper.
Remove the foreign matter.
Clean the Print Head.
Replace the ink cartridge.
Clean the cartridge. If the
problem still persists, replace the
cartridge.
Execute print head position
adjustment.
See page 2-23.