Blackberry 8703e Version 4.1 User Manual
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Blackberry 8703e Version 4.1 User Manual

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BlackBerry Wireless Handheld
Version 4.1
User Guide

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  • Page 1 BlackBerry Wireless Handheld Version 4.1 User Guide...
  • Page 2 Send us your comments on product documentation: https://www.blackberry.com/DocsFeedback. ©2006 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, BlackBerry, “Always On, Always Connected” and the “envelope in motion”...
  • Page 3 Third Party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages. Certain features outlined in this document require a minimum version of BlackBerry Enterprise Server Software, BlackBerry Desktop Software, and/or BlackBerry Handheld Software and may require additional development or third-party products and/or services for access to corporate applications.

  • Page 5: Table Of Contents

    Contents Enterprise activation............................9 Email messages ..............................11 PIN messages ...............................17 SMS messages..............................19 MMS messages..............................21 Search...................................25 Attachments ................................ 27 Synchronizing data .............................31 Backing up and restoring device data ......................33 Typing ...................................35 Phone..................................39 Browser................................49 Downloading ...............................53 Contacts ................................55 Calendar................................59 Tasks ..................................63 Memos .................................
  • Page 6 Alarm..................................67 Calculator................................69 Bluetooth................................71 Date and time..............................73 Profiles.................................. 75 Screen display ..............................79 Language................................83 Power and battery ..............................85 Network coverage ..............................87 Security ................................89 Third-party program control..........................95 BrickBreaker ............................... 99 Service books..............................101 Frequently asked questions..........................103 General — frequently asked questions......................105 Email and PIN messages —...
  • Page 7 Synchronization — frequently asked questions................... 121 Phone — frequently asked questions......................125 Browser — frequently asked questions......................127 Contacts — frequently asked questions ......................131 Calendar — frequently asked questions....................... 133 Bluetooth — frequently asked questions ..................... 135 Security — frequently asked questions ......................137 Shortcuts ................................

  • Page 9: Enterprise Activation

    Activation might appear on the Home screen. Click administrator. Enterprise Activation to check the activation status. If you do not have access to a BlackBerry Enterprise If Enterprise Activation does not appear on the Home Server version 4.0 or later, see the printed...
  • Page 10 User Guide...

  • Page 11: Email Messages

    Email messages Open messages Note: If your BlackBerry® device is integrated with more Send email messages than one email account, you might be able to open Save draft messages messages from the message list for a specific email account. Add multiple contacts to a message...
  • Page 12 To remove the original message from a reply, click the trackwheel. Click Delete Original Text. Resend sent messages If your BlackBerry® device is integrated with more To change the text in a sent message and resend it, in than one email account, you might be able to manage the open message, click the trackwheel.
  • Page 13 5. Click Save. Related topic Note: You can also add an auto signature in the BlackBerry Reconcile deleted messages (See page 31.) Desktop Software. If you use the BlackBerry Internet Service™, log in to your account using a desktop Mark messages as opened or browser to add an auto signature.
  • Page 14 From or Sent to fields. About out-of-office replies (See page 14.) You can also use the BlackBerry Desktop Software to create filters. If you use the BlackBerry Internet About filters Service™, log in to your account using a desktop You can create filters to specify which email messages browser to create filters.
  • Page 15 BlackBerry® device. • To delete the filter, click a filter. Click Delete. You can also use the BlackBerry Desktop Software to specify folder redirection settings. If you use the Create filters quickly BlackBerry Internet Service™, log in to your account...
  • Page 16 User Guide • To display counts for unread messages, select To view received messages or call logs for incoming Unread. phone calls, in a messages list, press the Alt key + I. To view voice mail messages, in a messages list, press •...

  • Page 17: Pin Messages

    A personal identification number (PIN) uniquely identifies each BlackBerry® device on the network. If Manage PIN messages you know the PIN of another BlackBerry device user, Open a message. Click the trackwheel. Click one of you can send a PIN message to that person. PIN...
  • Page 18 User Guide Note: To remove the original message from a reply, click the trackwheel. Click Delete Original Text.

  • Page 19: Sms Messages

    Find your SMS number Find your SMS number In the phone, the My Number field displays your phone number. If your BlackBerry® device is enabled Type an SMS number for SMS, this number is also your SMS number. Open SMS messages...
  • Page 20 Compose SMS. Note: If your BlackBerry® device supports sending SMS If you send an SMS message to multiple contacts and messages to email addresses, you can select the the message does not reach one or more contacts,...

  • Page 21: Mms Messages

    Save draft messages In the phone, the My Number field displays your Add multiple contacts to a message phone number. If your BlackBerry® device is enabled Set the importance level for MMS, this number is also your MMS number. Set delivery and read notification...
  • Page 22 User Guide 9. Type a message. Set delivery and read notification 10. Click the trackwheel. 1. When composing an MMS message, click the 11. Click Attach Address, Attach Appointment, trackwheel. Attach Picture, or Attach Audio. 2. Click Options. 12. Click a contact, appointment, image, or audio file. 3.
  • Page 23 5: MMS messages • Forward • Reply To All • Delete Notes: When you reply to an MMS message, the previous message is not included. You cannot edit the content of an MMS message that you forward. You can only forward an MMS message if the content is not copyright protected.
  • Page 24 User Guide...

  • Page 25: Search

    (PIM) items, such as tasks, memos, contacts, and calendar entries, Recall searches on your BlackBerry® device. You can also manage PIM items from the search results list. To view your saved searches, in a messages list, click the trackwheel.
  • Page 26 Recipient. PIM items. Note: Related topic If your BlackBerry® device is integrated with more How do I search for text in a file attachment? (See than one email account, you might be able to start a page 118.) search from the message list for a specific email account.

  • Page 27: Attachments

    Examples of embedded content include tables, images, If your device is integrated with an account that uses footnotes, text boxes, or comments. BlackBerry Enterprise Server™ version 4.1 or later, you can view .wmf files on your device. View tables in attachments In a messages list, a paper clip icon appears beside messages with attachments.
  • Page 28 User Guide View attachment information To zoom into or out of an image, click the trackwheel. Click Zoom In or Zoom Out. To view the size, author, publication date, and other To zoom to the original image size, click the information about the attachment, open the trackwheel.
  • Page 29 V. Select a worksheet. Press the You can only navigate presentation attachments if Enter key. your BlackBerry® device is integrated with an account To change the column size, press W. that uses BlackBerry Enterprise Server™ version 4.1 or To turn on or turn off column and row labels, press H.
  • Page 30 User Guide To move between presentation views, in a presentation, press M.

  • Page 31: Synchronizing Data

    If you turn on email reconciliation, any messages that To set how deleted messages are reconciled between you file or delete on your BlackBerry® device should your BlackBerry® device and desktop email program, also be filed or deleted in your desktop email program.
  • Page 32 You can turn wireless PIM synchronization on and off using the device. If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 2.1 or later and wireless calendar synchronization is enabled, calendar entries should be synchronized over the wireless network.

  • Page 33: Backing Up And Restoring Device Data

    (PIM) synchronization or wireless email reconciliation is not backed up. If you are using the BlackBerry Desktop Software with your device, you can back up and restore your device data using the Backup and Restore tool. See the...
  • Page 34 User Guide...

  • Page 35: Typing

    AutoText to correct spelling and to replace 9. Click Save. abbreviations with complete words. Your BlackBerry® device has built-in AutoText entries Related topic that correct common mistakes. For example, AutoText What is the Insert Macro menu item? (See page 36.) changes hte to the.
  • Page 36 User Guide Turn off AutoText for SMS messages To type an accented or special character, hold the letter key and roll the trackwheel. In the device options, click SMS. Set the Disable To insert a currency symbol, press the Currency key. AutoText field to Yes.

  • Page 37: Home Screen

    10: Typing Why can’t I use shortcuts on the Home screen? The Dial From Home Screen option overrides using shortcuts on the Home screen, in favor of making calls. To use shortcuts, in the general phone options, set the Dial From Home Screen field to No. Note: Depending on your theme, a programs list might be available.
  • Page 38 User Guide...

  • Page 39: Phone

    Set corporate extension dialing You should be able to make emergency calls even if Set voice mail options your BlackBerry® device is locked. If your device is not Set the TTY option connected to the wireless network, it should connect Turn on telecoil mode automatically when the emergency call is initiated.
  • Page 40 A-GPS information. Note: Note: Emergency calls can only be made to official The options present on your BlackBerry® device to emergency access numbers, for example 911 in North turn on and off A-GPS support might differ slightly America. depending on your service provider.

  • Page 41: Make Calls Using Speed Dial

    Change speed dial numbers (See page 43.) If you cannot acquire your BlackBerry satellite position by clicking Refresh GPS, try again when your Check voice mail BlackBerry device is exposed to a wide area of open On the Home Screen, click Voicemail. sky. Notes:...
  • Page 42 Note: Warning: You can also press the Send key to answer a call. If Do not hold the BlackBerry® device near your ear you are already connected to a call and you receive while you use speakerphone. Hearing damage can another call, press the Send key to place the current occur.
  • Page 43 Note: When you type a letter in a phone number, your Related topic BlackBerry® device dials the number that is associated Change speed dial numbers (See page 43.) with the letter on a conventional phone keypad. Change speed dial numbers Make three-way calls In the phone, click the trackwheel.

  • Page 44: Forward Calls

    Note: Automatic volume control is designed to adjust the Before you enable call forwarding, verify that your volume on your BlackBerry® device when you are service provider supports this feature, and that you using the phone in a noisy environment.
  • Page 45 TTY devices. If you connect If you roam to another country and you change your your BlackBerry® device to a TTY device, calls that you smart-dialing options, phone numbers for contacts in receive on your device are converted to text.
  • Page 46 In telecoil mode, the magnetic signal of the BlackBerry® device is modified to an appropriate level Set voice privacy change alert and frequency response to be picked up by hearing In the phone options, click Sounds.
  • Page 47 11: Phone To call your voice mail access number, hold 1. To type letters in phone numbers, hold the Alt key and type letters. To mute a call, press the Mute button. To turn off mute, press the Mute button again. To turn on speakerphone, during a call, press the Speakerphone key.
  • Page 48 User Guide...

  • Page 49: Browser

    Browser About the browser Use the BlackBerry Browser to view HTML web pages. If your device is integrated with an account that uses Go to web pages the BlackBerry Enterprise Server™, the BlackBerry Use the browser Browser also enables you to view your corporate intranet.
  • Page 50 User Guide To open the browser and display a list of useful Related topic bookmarks provided by your service provider, press Navigate images (See page 50.) the Convenience key. To follow a link, click the link. Click Get Link. Navigate images To stop loading a web page, click the trackwheel.

  • Page 51: View Files

    12: Browser View files 5. Type a message. 6. Click the trackwheel. If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ 7. Click Send. version 4.1 or later, you can view .doc, .pdf, .ppt, .txt, .wpd, and .xls file types in the browser.
  • Page 52 To view all images, press Q. Related topic To open the browser options, press O. How do I set BlackBerry Browser security options? To move down a page, press the Space key. (See page 129.) To move up a page, press the Shift key + the Space key.

  • Page 53: Downloading

    Manage programs Legal notice (See page 141.) To view a list of programs that are currently loaded on your BlackBerry® device, in the device options, click About browser push Advanced Options. Click Applications. Browser push is designed to enable you to receive To view details for a third-party program, on the content on your BlackBerry®...
  • Page 54 User Guide Downloading — frequently asked You can turn on browser push for your WAP Browser, your BlackBerry Browser, or both browser types. You questions can also set which hosts provide this information to Why can’t I load new programs onto my device? you.

  • Page 55: Contacts

    Contacts Manage contacts Add contacts Manage contacts Click a contact. Click one of the following menu items: • View Create mailing lists • Edit Manage mailing lists • Delete Manage contacts in mailing lists Add a phone tune for a contact Related topic Create categories Share your address book with a paired Bluetooth-...
  • Page 56 IBM® Lotus Notes® as your desktop email program, you can apply more than one category to a Note: task on your BlackBerry® device, but only one When you delete members from a group or delete a category synchronizes with the task in your desktop group, the contacts remain in the address book.
  • Page 57 About remote address book search 6. Click Save. To find and add contacts from your company address book, your BlackBerry® device must be integrated with an account that uses BlackBerry Enterprise Server™ Sort contacts, tasks, or memos by version 3.5 or later for Microsoft® Exchange, category BlackBerry Enterprise Server version 2.2 or later for...
  • Page 58 User Guide • To add a contact to your address book, click Add. • To add all the contacts found during the search, click Add All. • To view information for a contact, click View. • To delete a contact from the search results, click Delete.

  • Page 59: Calendar

    5. Click the trackwheel. About the calendar 6. Click Save. In the BlackBerry® device calendar, you can view your appointments and meetings in one of four views. Day, Notes: Week, and Month views show all your appointments for If your appointment recurs, perform the following the selected time period.
  • Page 60 In the calendar options, set the Default Reminder Space key. field to the amount of time before the appointment that the BlackBerry® device should remind you. The Related topics default is 15 minutes. Change the default reminder time for appointments and meetings (See page 60.)
  • Page 61 15: Calendar To delete an appointment or meeting, click the To move to the next day, week, or month, press the appointment or meeting. Click Delete. Space key. To move to the previous day, week, or month, press the Shift key + the Space key. Respond to meeting invitations To move the cursor horizontally in Week view, hold the In an open meeting invitation, click the trackwheel.
  • Page 62 User Guide...

  • Page 63: Tasks

    Tasks Create tasks In the Days field, set the days on which the weekly task should recur. To select a day, press the Enter key. Manage tasks Change task status Manage tasks Create categories Click a task. Click one of the following menu items: Apply categories to contacts, tasks, or memos •...
  • Page 64 User Guide...

  • Page 65: Memos

    Memos Write memos Can I clear all the categories that apply to a contact, task, or memo? Manage memos How do I know how many contacts, calendar entries, Create categories tasks, or memos I have saved? Apply categories to contacts, tasks, or memos Sort contacts, tasks, or memos by category Delete categories Search for PIM items...
  • Page 66 User Guide...

  • Page 67: Alarm

    Alarm Set the alarm How do I change the alarm volume? Silence the alarm What is the escalating volume level? Turn off the alarm Why didn’t my alarm notify me on a Alarm — frequently asked questions Saturday or Sunday? In the alarm, verify that the Active on Weekends field Set the alarm is set to Yes.
  • Page 68 User Guide...

  • Page 69: Calculator

    Calculator Calculator shortcuts Use the calculator memory Copy and paste calculations To add, press O. To subtract, press I. Convert measurements To multiply, press A. Calculator shortcuts To divide, press G. To clear the screen, press Y. Use the calculator memory To clear the last entry, press T.
  • Page 70 User Guide...

  • Page 71: Bluetooth

    Bluetooth-enabled devices After you pair with a Bluetooth-enabled device, you Use Bluetooth wireless technology during a call can set your BlackBerry device to connect with that Share your address book with a paired Bluetooth- Bluetooth-enabled device without prompting you. enabled device Bluetooth —...
  • Page 72 Edit the paired Bluetooth-enabled device name. Transfer field, perform one of the following actions: • Set whether the paired Bluetooth-enabled device • To share all the contacts in your BlackBerry® can connect with your BlackBerry® device without device address book, select All Entries. prompting. •...

  • Page 73: Date And Time

    Set the date and time If you have set the Date/Time Source field to Network or BlackBerry, you can update the time. On the Date/ Why is the time on my device incorrect? Time screen, click the trackwheel. Click Update Time.
  • Page 74 User Guide...

  • Page 75: Profiles

    Manage notification profiles profile that specifies which sounds to use, whether to Click a profile. Click one of the following menu items: notify you when the BlackBerry® device is in or out of • Edit the holster, and what volume level to use. You can use different sounds for each type of item.
  • Page 76 In the profiles list, click a profile exception. Perform one of the following actions: The BlackBerry® device has a preset profile exception for important calls. You can add contacts to this profile • To edit a profile exception, click Edit.
  • Page 77 Silence your device For phone calls, the number of times that the BlackBerry® device sounds or vibrates is not To silence your BlackBerry® device, in the profiles list, determined by the number of beeps that you set in select the Quiet profile.

  • Page 78: During A Call

    Yes. In the profiles list, click a profile. Click Edit. Click an item. Click Edit. Set the Notify me during calls field to Yes. Note: Depending on your BlackBerry® device, you might not be able to set the Notify me during calls field for all items.

  • Page 79: Screen Display

    To turn on the screen, roll the trackwheel or press a The device is also designed to adjust the backlighting key. When your BlackBerry® device is not used for a level automatically as the lighting level in your period of time, the screen turns off to conserve battery environment changes.
  • Page 80 Depending on your service provider, you might be able preferred vendor of background images. In the to set a theme on your BlackBerry® device that pictures list, click the trackwheel. Click More Images. changes how items such as programs, indicators, words, and icons appear.
  • Page 81 Notes: You might not be able to delete themes that are You cannot hide the Options and Turn Wireless On/ preloaded on your BlackBerry® device. Turn Wireless Off icons. Depending on your theme, you might not be able to Download themes move or hide other icons.
  • Page 82 User Guide...

  • Page 83: Language

    Set the display language correctly on my device? Set the input language If your BlackBerry® device is integrated with the Add or remove a display language BlackBerry Enterprise Server™ and the BlackBerry Why do some characters not appear correctly on my...
  • Page 84 User Guide...

  • Page 85: Power And Battery

    7. Click Save. About power off and reminders Related topic If you turn off your BlackBerry® device by pressing the Power button, or by clicking Turn Power Off on the About power off and reminders (See page 85.) Home screen and selecting Turn Off, your device...
  • Page 86 User Guide Reset the device Remove and reinsert the battery.

  • Page 87: Network Coverage

    Depending on your theme, the location and name for options, click Network. Set Network Selection Mode Turn Wireless On and Turn Wireless Off might to Automatic. If you do not want your BlackBerry® change. See the printed documentation that device to select a roaming system, set Network accompanied your device for more information.
  • Page 88 How do I register my device with the network? When you select a different network or load new applications, your BlackBerry® device should register automatically with the network. To register your device manually, in the device options, click Advanced Options. Click Host Routing Table. Click the trackwheel.

  • Page 89: Security

    About the device password 1. In the device options, click Security Options. If you type your BlackBerry® device password incorrectly five times, you must type blackberry before 2. Click General Settings. you can continue. The next time that you type your 3.
  • Page 90 Lock and unlock the keyboard Related topics About the device password (See page 89.) To lock the BlackBerry® device keyboard, on the Home screen, click Keyboard Lock. Turn off the device password (See page 90.) To unlock the keyboard, double-click the trackwheel.
  • Page 91 About encryption keys on the BlackBerry® device. While the password is If your device is integrated with an account that uses copied on the clipboard, it is not encrypted.
  • Page 92 This procedure stops all services and removes all data, including passwords and encryption keys, from the 4. Click Change password. BlackBerry® device. Before you clear your device, 5. Type a new password keeper password. verify that a backup copy of your data is available.
  • Page 93 27: Security Set owner information In the device options, click Owner. Type your contact information. Click the trackwheel. Click Save. Note: Owner information appears on the screen when you lock your BlackBerry® device.
  • Page 94 User Guide...

  • Page 95: Third-Party Program Control

    Set permissions for third-party programs You can set whether third-party programs on your Control external connections BlackBerry® device can use data or connections from Control connections with the device other programs. For example, a third-party program might use data from personal information...
  • Page 96 Setting permissions for third party programs can significantly affect the operation of third-party Related topics programs on your BlackBerry® device. If you are About permissions for third-party programs (See page unsure about how changing these settings might 95.)
  • Page 97 (PIM) items, such as tasks, memos, contacts, communicate with other programs on your and calendar entries, set the PIM field. BlackBerry® device, such as the device • To control whether third-party programs can runtime store, persistent store, and global e access the key store, set the Key Store field.
  • Page 98 User Guide...

  • Page 99: Brickbreaker

    BrickBreaker About BrickBreaker • Bomb destroys the next brick that you hit and damages nearby bricks. BrickBreaker scoring • Life gives you an additional life. How do I set the speed of the paddle? How do I accelerate the paddle? BrickBreaker scoring Can I change the volume for the game? •...
  • Page 100 User Guide Can I submit my scores to the BrickBreaker high score web site? Yes. In the BrickBreaker options, type a user name and password. If you beat your previous high score, you can submit your name and score to the public high score web site.

  • Page 101: Service Books

    Receive new service books Service books arrive on your BlackBerry® device in one of the following ways: • over the wireless network from your service provider or system administrator •...
  • Page 102 User Guide...

  • Page 103: Frequently Asked Questions

    Frequently asked questions General — frequently asked questions Email and PIN messages — frequently asked questions SMS messages — frequently asked questions MMS messages — frequently asked questions Attachments — frequently asked questions Synchronization — frequently asked questions Typing — frequently asked questions Phone —...
  • Page 104 User Guide...

  • Page 105: General - Frequently Asked Questions

    About. To return to the device options, press the Escape button twice. Why is there a flashing light on my device? The notification LED on the top of your BlackBerry® device flashes different colors to indicate various states.
  • Page 106 User Guide...

  • Page 107: Email And Pin Messages - Frequently Asked Questions

    Email and PIN messages — frequently asked questions How do I compose an email or PIN message from the Why were some of my messages deleted from the To screen? device? Why can’t I send messages? How do I change how long messages and phone call logs remain in a messages list? Why can’t I receive messages? How do I restrict the types of email messages that are...
  • Page 108 Yes, provided that you are not in a wireless coverage area or that your BlackBerry® device is not connected Why can’t I receive messages? to the wireless network. If a clock icon appears beside...
  • Page 109 You must perform an initial email reconciliation with phone numbers, web sites, and email addresses. When the BlackBerry Desktop Software so that the folders in you receive a message that contains a link, click the your desktop email program appear on your device.
  • Page 110 Messages When you make or receive a call, the BlackBerry® that you delete on your device are also deleted in your device creates a call log that contains information desktop email program.
  • Page 111 You cannot add, edit, or delete folders from your the messages options, click Email Filters. In the From BlackBerry® device. To add, edit, or delete a folder, field, specify part of the sender's address and use an change it in your desktop email program and reconcile asterisk (*) in place of the remaining part.
  • Page 112 User Guide messages from the main messages list? Yes. If your BlackBerry® device is integrated with more than one email account, you might be able to set which email account is used by default when you send messages from the main messages list. In the device options, click Advanced Options.

  • Page 113: Sms Messages - Frequently Asked Questions

    Verify that you are in a wireless coverage area and that If you set the Hide Sent Messages field to Yes, and your BlackBerry® device is connected to the wireless you open an SMS message that is part of a thread, the network.
  • Page 114 User Guide Why were some of my messages deleted from the device? If your BlackBerry® device memory is full, your device deletes the oldest messages from the messages list to accommodate new ones. It does not delete saved messages. Why aren’t all the SMS options...

  • Page 115: Mms Messages - Frequently Asked Questions

    Multimedia Messaging Service Centre (MMSC), set the Multimedia Reception field. Can I pause, resume, or restart a To set when your BlackBerry device receives MMS slideshow presentation? messages, set the Automatic Retrieval field. Yes. In an open message, click the trackwheel. Click...
  • Page 116 User Guide Can I view the size of my MMS messages before I send them? Yes. In the open message, click the trackwheel. Click Options.

  • Page 117: Attachments - Frequently Asked Questions

    To view image attachments, your device must be attachments? integrated with an account that uses BlackBerry Why do some characters not appear correctly on my Enterprise Server version 4.0 or later or the BlackBerry device? Internet Service. Contact your system administrator or service provider Can I view file attachments on my for more information.
  • Page 118 Column Width field to Large. To view the text on your BlackBerry® device, verify that you are in a wireless coverage area and that your device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels.
  • Page 119 36: Attachments — frequently asked questions What does skipped content mean? The skipped content bar appears in a document attachment when more content is available, but it has not been retrieved. To retrieve skipped content, click the skipped content bar. Click More. Can I view tracked changes in document attachments? Depending on the document type, you might be able...
  • Page 120 User Guide...

  • Page 121: Synchronization - Frequently Asked Questions

    Why do some characters in my desktop calendar not wireless network? appear correctly after synchronization? Yes. If your BlackBerry® device is integrated with an Why are some of my email messages not reconciling account that uses BlackBerry Enterprise Server™ over the wireless network? version 4.0 or later, verify that wireless...
  • Page 122 Click Reconcile If you use the BlackBerry Desktop Software to turn on Now. wireless calendar synchronization, you can adjust the calendar conflict resolution settings in the BlackBerry Desktop Software.
  • Page 123 Yes. In the messages options, click Email Reconciliation. Click the trackwheel. Click Purge Deleted Items. Click Yes. To use this feature, your BlackBerry® device must be integrated with an account that uses BlackBerry Enterprise Server™ version 3.6 or later for Microsoft®...
  • Page 124 User Guide...

  • Page 125: Phone - Frequently Asked Questions

    How do I stop my device from answering or ending The BlackBerry® device is designed to enable you to calls automatically? make emergency calls when your device or keyboard is locked.

  • Page 126: Answering Or Ending Calls

    Can I use call forwarding? If you use a holster with your BlackBerry® device, you Yes, if your service provider plan includes call can set how calls are handled when you insert or forwarding and your BlackBerry® device is provisioned remove your device from the holster for the service.

  • Page 127: Browser - Frequently Asked Questions

    Can I use the BlackBerry Browser? How do I select images and text on a web page? Yes, if your BlackBerry® device is integrated with an What is the Available Offline check box that appears account that uses BlackBerry Enterprise Server™...
  • Page 128 If you select the Available Offline check box, you can page address. Save the changes. view a web page when your BlackBerry® device is not connected to the wireless network or when you are Depending on your service provider, you might not be outside a wireless coverage area.
  • Page 129 To apply TLS to the connection between the How do I change which browser BlackBerry Enterprise Server and a web server, set the opens when I click a link in an open TLS Default field to Proxy. Set the Allow HTTPS message? Redirections field to Yes.
  • Page 130 User Guide To set whether you are prompted about server security issues, set the fields in the Server Authentication section. If you set a field to No, connections should be prevented if a server security issue occurs. To set whether you are prompted about client security issues, set the fields in the Client Authentication section.

  • Page 131: Contacts - Frequently Asked Questions

    What are the User 1, User 2, User 3, and User 4 fields information about your contacts, such as spouse name on the New Address screen? or nickname. You can set up your BlackBerry® Desktop Why does the Add Custom Phone Tune option not Software to synchronize with these custom fields in appear? your desktop email program.
  • Page 132 User Guide How do I change the volume level for the custom phone tune? Custom phone tunes are based on the active notification profile. When you add a custom phone tune from the address book, the volume for the tune matches the volume that is set in the active notification profile.

  • Page 133: Calendar - Frequently Asked Questions

    Calendar — frequently asked questions How do I expand the number of hours Can I synchronize PIM items over the wireless network? that are shown in the calendar? Are there any restrictions for using the calendar with In the calendar options, set the Start Of Day and End Lotus Notes? Of Day fields.
  • Page 134 How do I change how long appointments remain in the device calendar? To change the number of days that your BlackBerry® device keeps appointments in the calendar, in the calendar options, set the Keep Appointments field. Appointments in your device calendar that are older than the number of days that you specify in the Keep Appointments field are deleted from your device.

  • Page 135: Bluetooth - Frequently Asked Questions

    Bluetooth — frequently asked questions How do I connect my BlackBerry device with another See the BlackBerry Desktop Software Online Help for Bluetooth-enabled device? more information about connecting your device to your computer using a Bluetooth wireless connection. How do I connect my BlackBerry device with my...
  • Page 136 You can only connect to a Bluetooth®-enabled device without being prompted if the Bluetooth-enabled device is paired with your BlackBerry® device. In the paired Bluetooth-enabled devices list, click a paired Bluetooth-enabled device. Click Device Properties. Set the Trusted field to Yes.

  • Page 137: Security - Frequently Asked Questions

    Why do additional security features appear in the from my device? device options? If your BlackBerry® device is integrated with an How do I specify the criteria for random passwords account that uses BlackBerry Enterprise Server version that are generated in the password keeper? 4.0 or later, you can regenerate encryption keys from...
  • Page 138 User Guide How do I specify the criteria for random passwords that are generated in the password keeper? In the password keeper options, set the password length and specify whether randomly generated passwords must contain letters, numbers, or symbols. How do I prevent passwords from appearing on the screen in the password keeper? In the password keeper options, set the Show...

  • Page 139: Shortcuts

    Shortcuts Home screen shortcuts To show a hidden icon on the Home screen, hold the Alt key and click the trackwheel. Click Show All. Hold Options and fields shortcuts the Alt key and click a crossed-out icon. Click Hide Navigating screens shortcuts Application.
  • Page 140 User Guide Options and fields shortcuts To copy the selected text, press the Alt key and click the trackwheel. To select a check box, press the Space key. To clear a To paste the selected text, press the Shift key and click check box, press the Space key again.

  • Page 141: Legal Notice

    Legal notice © 2006 Research In Motion Limited. All rights The handheld and/or associated software are reserved. The BlackBerry and RIM families of related protected by copyright, international treaties and marks, images and symbols are the exclusive various patents, including one or more of the following properties and trademarks of Research In Motion U.S.
  • Page 142 User Guide INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS. You are solely responsible for the selection, implementation, and performance of any third-party applications that you use with the handheld or...

  • Page 143: Index

    Index image, 50 link, 50 web page, 50 alarm frequently asked questions, 67 about, Convenience keys , 80 notification, 67 accepting reminders and power off, 85 meeting invitations, 61 setting, 67 service books, 101 silencing, 67 accessibility, default volume , 46 snooze, 67 activation, enterprise turning off, 67...
  • Page 144 135 viewing images, 50 phone, 72 See also web pages radio, 71 browser push radio icon, 135 about, 53 removing paired devices, 72 notification options, 54 setting BlackBerry device name, 72 turning on, 54 trusted device, 72, 136...
  • Page 145 setting, 43 using, 43 cache, browser , 52 call waiting , 42 calculator calls converting measurements, 69 alternating between, 42 copying calculation, 69 answering, 42 memory, 69 automatic volume control, 44 shortcuts, 69 default volume, 46 calendar dialing using letters, 42 about, 59 emergency, 39 changing default reminder length, 60...
  • Page 146 User Guide email messages, 12 content compression first day of week in calendar, 133 about, 90 mailing list members, 56 turning on, 91 meeting invitees, 61 content protection meetings, 60 about, 90 message status, 13 turning on, 90 password keeper password, 92 Convenience keys PIN messages, 12 about, 80...
  • Page 147 volume, 132 for SMS messages, 113 See also profile exceptions; custom notification desktop email program customizing, See setting add out-of-office reply from device, 14 cutting text conflicts, 122 , 36 device activating over wireless network, 9 backing up data, 33 declining meeting invitations , 61 changing folders on, 111...
  • Page 148 User Guide requirements for using, 121 with personal folders, 122 editing email redirection AutoText entries, 35 frequently asked questions, 108 call notes, 44 redirecting from folders, 15, 111 contacts, 55 emergency filters, 15 callback mode, 41 mailing lists, 55 making calls, 39 memos, 65 emptying deleted items folder , 123...
  • Page 149 creating generic, 111 phone, 125 creating quickly, 15 profiles, 77 frequently asked questions, 111 programs, 54 managing, 15 security, 137 order of, 14 SMS messages, 113 finding synchronization, 121 MMS number, 21 tasks, 63 phone number, 39 typing, 36 PIN, 17 full content, opening , 27 SMS number, 19...
  • Page 150 User Guide importance, setting creating, 55 , 12 increasing detail in images deleting, 55 , 28 inserting macros in AutoText entries deleting members, 56 , 36 invitation, responding to editing, 55 , 61 viewing, 55 viewing members, 56 making JavaScript support , 128 calls, 39 emergency calls, 39...
  • Page 151 marking unopened, 13 multi-media message service, See MMS messages opening from different accounts, 11 muting calls , 42 preloaded on device, 108 receiving more of long messages, 109 resending, 12 navigating searching, 25 browser, 49 searching by recipient, 26 calendar, 133 searching by sender, 26 file attachments, 29 searching by service, 25...
  • Page 152 User Guide owner information, setting TTY, 45 , 93 turning on A-GPS support, 40 using other programs, 42 using speed dial, 41 pairings, Bluetooth , 71 using when device is locked, 125 panning images , 50 voice mail, 45 password keeper volume, 42 about, 91 See also calls...
  • Page 153 creating, 76 removing deleting, 76 display language, 83 deleting contacts, 76 meeting invitees, 61 editing, 76 paired Bluetooth-enabled devices, 72 moving, 76 SMS message history, 20 turning off, 76 See also deleting turning on, 76 replying profiles deleting original text, 12 about, 75 email messages, 12 alarm, 67...
  • Page 154 User Guide content compression, 90 content protection, 90 saving encryption keys, 91 draft email messages, 12 firewall settings, 95 email messages, 12 frequently asked questions, 137 images, 51 key stores, 137 MMS messages, 22 locking device, 90 PIN messages, 17 memory cleaning, 137 searches, 25 password keeper, 91...
  • Page 155 viewing, 13 programs, 81, 139 service books tasks in the calendar, 134 about, 101 tracked changes, 119 accepting, 101 See also viewing silencing deleting, 101 receiving, 101 alarm, 67 restoring deleted, 101 device, 77 viewing, 101 size, database , 105 service, searching by skipped content , 25...
  • Page 156 User Guide assigning numbers, 43 text messages, See SMS messages assigning to contacts, 43 text telephone, See TTY deleting, 43 theme editing, 43 about, 80 moving contacts, 43 deleting, 81 using, 41 downloading, 81 viewing list, 43 setting, 80 spreadsheet attachments, viewing cell contents third-party programs , 118 subject...
  • Page 157 content protection, 90 password keeper passwords, 92 device automatically, 85 presentations, 28 device password, 89 program details, 53 device screen, 79 saved searches, 25 filters, 15 sent items, 13 profile exceptions, 76 service books, 101 speakerphone during calls, 42 size of MMS messages, 116 tasks snooze, 134 specific date in calendar, 59 wireless email reconciliation, 31...
  • Page 158 User Guide viewing home page, 50 selecting, 87 viewing images, 50 setting connection speed, 88 viewing next and previous, 50 turning off services, 87 See also browser wireless PIM synchronization wireless about, 32 backup, 33 requirements, 121 email reconciliation, 31 turning on, 32 PIM synchronization, 32 wireless transport layer security, See WTLS...

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