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Bean‐Bag Mount
Platform Mount
*Available in red or blue
Service Procedure
If PASSPORT iQ ever needs service, please follow these simple steps:
1. Check the Troubleshooting section of this manual. It may have a solution to your problem.
2. Call us toll‐free at 800‐543‐1608. We may be able to solve your problem over the phone. If the
problem requires that you send PASSPORT iQ to the factory for repair, we will provide you with
a Return Authorization Number, which must be included on the outside of your shipping box.
3. Enclose the following information with PASSPORT iQ:
•
Your Service Order Number
•
Your name and return address
•
Your daytime telephone number
•
A description of the problem you are experiencing
•
The vehicle power adapter you have been using
•
If you have owned PASSPORT iQ less than one year and did not purchase directly from
ESCORT, please include a copy of your receipt from an Authorized Reseller
Out‐of‐warranty repairs
For out‐of‐warranty repairs, include prepayment in the amount you were quoted by the ESCORT
Customer Service Representative. If PASSPORT iQ has been damaged, abused, or modified, the repair
cost will be calculated on a parts‐and‐labor basis. If it exceeds the basic repair charge, you will be
contacted with an estimate. If the additional payment is not received within 30 days (or if you notify us
that you do not wish to have PASSPORT iQ repaired at the price quoted), PASSPORT iQ will be returned
without repair. Payment can be made by check, money order, or credit card.
Mail to:
ESCORT Inc.
Customer Service Department
Return Authorization Number _________
5440 West Chester Road
West Chester, OH 45069
For your own protection, we recommend that you ship your PASSPORT iQ prepaid and insured. Insist on
a proof of delivery and keep the receipt until the return of your PASSPORT iQ.
ESCORT Extended Service Plan
ESCORT offers an optional extended service plan. Contact ESCORT Sales at 800‐433‐3487 for details.
$19.95
$19.95
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