AT&T MERLIN LEGEND Release 2.0 Calling Group Supplementary Manual page 6

PROGRAMMING SUPERVISOR TELEPHONES
Programming Buttons on Supervisor
Phones
To program agent buttons on
MLXdisplayphones:
1. Label button with agent's name
or extension.
2. Press Menu.
3. Select Ext Program[Prog].
4.
Select Start.
Press labeled button.
5.
6. Select ListFeature[List].
7
Select AutoDial[AutoD].
8.
Select Inside.
9.
Dial extension.
10. Select Enter.
11.
Repeat Steps 5-11, if necessary.
12.
Press Home.
To program agent status buttons
on MLX display phones:
1. Label button with available or
unavailable.
2. Press Menu.
3. Select Ext Program[Prog].
4. Select Start.
5. Press labeled button.
6. Select ListFeature[List].
7. Select Operator ES[Op ES].
8. Select ES2 for Available or ES
Off for Unavailable.
9. Select Enter.
10. Repeat Steps 5-9, if necessary.
11. Press Home.
To program agent status buttons
on analog multiline phones:
1. Label button with Available or
Unavailable.
2.
Slide T/P switch to P.
Press labeled button.
3.
4. Dial *762 for Available or
*760 for Unavailable.
5. Repeat Steps 3 and 4, if
necessary.
Return T/P switch to center.
6.
To program calls-in-queue alarm
button on MLX display phones:
1. Label button with calls-in-queue
alarm (name of calling group).
Press Menu.
2.
3. Select Ext Program[Prog].
4. Select Start.
Press labeled button,
5.
6. Select ListFeature[List].
7. Select Group Call[GrpCl].
Dial calling group's extension.
8.
9. Select Enter.
10. Press Home.
To program calls-in-queue alarm
button on analog multiline phones:
1. Label button with calls-in-queue
alarm (name of calling group).
2. Slide T/P switch to P.
Press labeled button,
3.
4.
Dial *22.
5. Dial calling group's extension.
Return T/P switch to center.
6.
To program calls-in-queue alarm
button on MLX nondisplay phones:
1.
Label button with calls-in-queue
alarm (name of calling group).
2. Press Feature.
3. Dial 00.
4. Press labeled button.
Dial *22.
5.
Dial calling group's extension.
6.
7. Press Feature.
8. Dial *00.
To program a feature button on
analog multiline phones:
1.
Label button with Feature.
2. Slide T/P switch to P.
3. Press labeled button.
4. Dial *20.
Return T/P switch to center.
5.
To program agent buttons on
analog multiline phones:
1.
Label button with agent's name
or extension.
2. Slide T/P switch to P.
3. Press labeled button.
4.
Dial *22.
5. Dial extension.
6. Repeat Steps 3-5, if necessary.
7. Return T/P switch to center.
Copyright © 1992 AT&T
MERLIN LEGEND is a trademark of AT&T