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ENGLISH
Symptom
No sound or the
• Check the audio connections of connected devices and
sound is hard to
speakers.
hear.
• Is the power connected audio devices turned on?
Is the input selection set to the input to which the DBP-A100 is
connected?
• Is the audio output properly selected?
The picture freezes
• If a disc is scratched or contaminated with fingerprints, the disc
momentarily
during
may not play correctly. Clean the disc or replace with a non-
playback.
scratched disc.
• There may be a problem with the data recorded on the disc.
Playback does not
• Is there condensation inside the player or on the disc? (Let it sit
start even when 1 is
for 1 to 2 hours with the power off.)
pressed, or starts but
• When the disc is scratched or contaminated with fingerprints,
stops immediately.
the disc may not play correctly. Clean the disc or replace with a
non-scratched disc.
• Is the disc loaded upside-down? Load the disc properly, with the
side to be played face down.
• Is an unplayable disc loaded?
• Subtitles cannot be displayed for BD-Video, DVD-Video or DivX ®
Subtitles are not
displayed.
files that do not contain subtitles.
• Is the subtitle setting "Off"? Use the disc menu or
subtitles to display.
My SD Memory Card
• The format of the card does not match this unit or the card is not
cannot be read.
compatible.
• Is the playback media mode set to "SD CARD MODE"?
Select "SD CARD MODE" with
No return to start-up
• There may be an internal error. Set the power to standby, wait
screen when a disc is
awhile, then turn the power back on.
removed.
The set cannot be
• Aim the remote control directly at the infrared sensor window on
operated with the
the front of the unit.
remote control.
• Operate within a distance of 7 meters from the remote control
sensor.
• Remove any obstacles.
• Replace the batteries with new ones.
• Insert the batteries in the proper direction, checking the q and
w marks.
• Match the signal code of the remote control to the signal code
of the unit.
56
Cause / Countermeasure
to set the
.
Page
Symptom
11 ~ 20
The unit is operated
• The unit is designed to be operated by the remote controls of
by the remote control
other DENON products.
–
of an other DENON
• To avoid the unit being operated by the remote controls of other
product.
devices, set "Other Setup"
Legacy Remocon" to "Off" on the GUI menu.
13 ~ 20
Buttons do not work
• Operations may not be permitted by the disc.
6
or the unit stops
• The safety protection device may be activated. Unplug the power
responding.
cord once, and wait for 5-10 seconds and then plug it in again.
• Refer to the instructions of the disc.
–
A playable disc is not
• The pickup lens may be dirty. Before requesting servicing, try
3
read.
cleaning the laser pickup with a commercially available lens
cleaner. (Do not use a cleaner with a brush because it may
6
damage the lens.)
The camera angle
• If the multiple angles are not recorded in a BD-Video or DVD-
does not switch.
Video, the camera angle cannot be switched. Also, multiple
6
angles may only be recorded for specific scenes.
Playback does not
• Playback may be prohibited by the viewing restriction setting.
3, 4
start when a title is
Check the "Ratings" setting on the GUI menu.
46
selected.
I have forgotten the
• On the GUI menu, perform the "Other Setup" – "Initialize"
23
password for the
procedure.
rating level.
31
34
• Some functions may not be used under certain operating conditions, but this is not failure of the unit.
Read the description in this Owner's Manual for details on correct operations.
• The volume may differ from disc to disc. This is due to the differences in how the signals are recorded
–
on the disc and is not a malfunction.
• During programmed playback, it is not possible to perform random playback or to start playback from
a desired track or file.
7
• Some functions are prohibited on some discs.
7
–
7
7
7
Cause / Countermeasure
–
"Remote Control Setting"
–
"Receive
Page
7, 31
31
–
–
–
–
47
29
31
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