Troubleshooting - Whirlpool WEL98HEBU Use And Care Manual

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.whirlpool.com/product_help -
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
If you experience
Dryer Operation
Dryer will not run
Dryer Results
Clothes are not drying
satisfactorily or drying
times are too long
Other Issues
Other performance
or operation issues
Possible Causes
Door not closed completely.
START/PAUSE button not pressed
firmly or held long enough.
Household fuse is blown or circuit
breaker has tripped.
Incorrect power supply.
Wrong type of fuse.
Lint screen is clogged with lint.
The exhaust vent or outside
exhaust hood is clogged with lint,
restricting air movement.
The exhaust vent is not the correct
length.
The exhaust vent diameter is not
the correct size.
The dryer is not level.
The Air Only temperature setting
has been selected.
The load is too large and heavy
to dry quickly.
Fabric softener sheets are blocking
the grille.
The dryer is located in a room with
temperature below 40ºF (4ºC).
The dryer is located in a closet.
Refer to the built-in troubleshooting
feature on the dryer.
Make sure the dryer door is closed completely.
Press and hold the START/PAUSE button 2-5 seconds.
There may be 2 household fuses or circuit breakers for the
dryer. Check that both fuses are intact and tight, or that both
circuit breakers have not tripped. Replace the fuse or reset the
circuit breaker. If the problem continues, call an electrician.
Electric dryers require 240-volt power supply.
Check with a qualified electrician.
Use a time-delay fuse.
Clean lint screen before each load.
Run the dryer for 5-10 minutes. Hold your hand under
the outside exhaust hood to check air movement. If you
do not feel air movement, clean exhaust system of lint
or replace exhaust vent with heavy metal or flexible metal vent.
See "Installation Instructions".
Check that the exhaust vent is not too long or has
too many turns. Long venting will increase drying times.
See "Installation Instructions".
Use 4" (102 mm) diameter vent material.
Clothes not contacting the moisture sensors during Automatic
cycles. See "Level the Dryer" in the Installation Instructions.
Select the correct temperature for the types of garments
being dried. See "Cycle Guide".
Separate the load to tumble freely.
The air outlet grille is just inside the door, behind the lint screen.
Check that it is not blocked by a fabric softener sheet.
Use only one fabric softener sheet, and use it only once.
Proper operation of dryer cycles requires temperatures above
40ºF (4ºC).
Closet doors must have ventilation openings at the top
and bottom of the door. The front of the dryer requires
a minimum of 1" (25 mm) of airspace, and, for most
installations, the rear of the dryer requires 5" (127 mm).
See "Installation Instructions".
See the instructions above to access the built-in troubleshooting
menus using the MORE INFO button.
Solution
15