LaCie 301136U - Ethernet Disk Mini NAS Server User Manual page 45

LaCie Ethernet Disk mini
User Manual
Problem
■
A user does not
have access to
the LaCie Eth-
ernet Disk mini.
The LaCie
media server
does not appear
on your DMA
available server
list.
Media content is
not playable on
your DMA.
The media server
function is slug-
gish.
The media server
function data-
base seems to be
corrupted.
Question to Ask
■
Has the administrator created
that specific user?
Make sure that Ethernet Disk mini is turned on and that the media server is enabled. If not, en-
able the media server and select the folders to be scanned for sharing. Restart the DMA in order to
renew the server discover function on the network. Restart the media server from the management
section in the Media tab of the NAS Administration page.
Either:
1. Content format playback is not supported by the DMA.
2. The DMA might need to be updated to support new formats.
3. If content is protected, then the DMA cannot decrypt it. Consult your DMA specifications for
support.
This problem can be solved by restarting the database. From the NAS Administration page, select
the Media tab. At the bottom of the page, select Restart database.
"Corrupted" means bad or wrong media information. This problem can be solved by rebuilding the
database. From the NAS Administration page, select the Media tab. At the bottom of the page,
select Rebuild database.
Solution
■
In order for a another user to access the LaCie Ethernet Disk
mini, two conditions must be met: 1) the administrator must
create and register a user with the appropriate privileges; 2) the
LaCie Ethernet Disk mini must be connected to the network via
Ethernet for additional users to access the drive.
Troubleshooting
page