Appendix A: Troubleshooting & Faq - TP-Link TL-SC3230N User Manual

Appendix A: Troubleshooting & FAQ
Question
The video and
codec is adopted in the
camera.
The maximum number of
users accessing
camera simultaneously.
The camera can be used
outdoors or not.
Status LED does not light
up.
The network cabling is
required for the camera.
The camera will
installed and work if a
firewall exists on
network.
The username
password for the first time
or after factory default
reset
Forgot the username and
password
Forgot the IP address of
the camera.
Features
The camera
compression to provide high quality images. H.264 and MPEG4
audio
are standards for video compression and JPEG is a standard for
image compression.
The audio codec is defined as AMR for 3GPP and G.711/G.726
for RTSP streaming.
The maximum number of users is limited to 20. However, it also
depends on the total bandwidth accessed to this camera from
clients. The maximum data throughput of the camera is around
20~25Mbps for UDP mode and 10Mbps for HTTP mode.
the
Therefore, the actual number of connected clients varies by
streaming mode, settings of resolution, codec type, frame rate
and bandwidth. Obviously, the performance of the each
connected client will slow down when many users are logged on.
The camera is not weatherproof. It needs to be equipped with a
weatherproof case for outdoors using. However, equipped with a
weatherproof case might disable the audio function of the
camera.
Install this camera
Check and confirm that the DC power adaptor, included in
package, is used. Secure the power connector and re-power it
on again.
If the problem is not solved, the camera might be faulty.
Contact your dealer for further help.
The camera uses Category 5 UTP cable allowing 10 and/or 100
Base-T networking.
be
If a firewall exists on the network, port 80 is open for ordinary
data communication. The HTTP port and RTSP port need to be
the
opened on the firewall or NAT router.
and
Username is admin and password is admin.
Note that it's all case sensitive.
Follow the steps below.
1. Restore the factory default setting by pressing and holding
down more than 5 seconds on the camera.
2. Reconfigure the camera.
Check IP address of camera by using the IP Search program or
by UPnP discovery.
Answer or Resolution
utilizes H.264, MPEG4
62
and JPEG triple