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Acer Aspire 5910 Service Manual

Notebook computer
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Acer Aspire 5910 Notebook Computer
Service Guide
Service guide files and updates are available
on the Acer CSD web site at
http://csd.acer.com.tw
PRINTED IN TAIWAN

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Summary of Contents for Acer Aspire 5910

  • Page 1 Acer Aspire 5910 Notebook Computer Service Guide Service guide files and updates are available on the Acer CSD web site at http://csd.acer.com.tw PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Refer to the table below for the updates made on this version of the Aspire 5910 Notebook Computer Service Guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following textual conventions are used in this service guide. Denotes actual messages that appear on screen. SCREEN MESSAGES NOTE Gives additional information related to the current topic. WARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions.
  • Page 5 Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 7: Table Of Contents

    Table of Contents System Tour Features ............1 Aspire Tour .
  • Page 8 Table of Contents Removing the Touchpad Board ........47 Removing the Modem Board .

  • Page 9: System Tour

    System Tour Features Your Aspire 5910 is part of the Acer Gemstone line of notebook computers. It provides superior computing performance and excellent audio-visual experience in an all new sleek and elegant exterior. NOTE: The features listed in this section is for your reference only. The exact configuration of your Aspire computer depends on the model purchased.
  • Page 10 Intel PRO/Wireless 3945ABG Network Connection (tri-mode 802.11a/b/g) Intel Wireless Wi-Fi Link 4965AGN Intel PRO/Wireless 2200BG Network Connection (dual mode 802.11b/g) Broadcom NetLink™ BCM5787 Gigabit Ethernet Controller with PCI Express Acer Video Conference solution for advanced Voice and Video over Internet Protocol (VVoIP) ™ ™ ™...

  • Page 11: Power Subsystem

    Num Lock Caps Lock Power subsystem 71W 4800 mAh Li-ion battery pack (8-cell) or 44W 4000 mAh Li-ion battery pack (6-cell) Acer QuicCharge™ battery technology 80% charge in 1 hour 2-hour rapid charge system-off 3-hour charge-in-use 3-pin 90W 19V AC adapter (DIS) ACPI 3.0 CPU power management standard (supports standby and hibernation modes)
  • Page 12 Management) Acer Crystal Eye Acer PureZone Acer GridVista Acer Launch Manager Acer Arcade or Acer Arcade Deluxe (DV Wizard, DVDivine, VideoMagician, Play Movie, and HomeMedia) Microsoft Works 8.5 with Office Home and Student 2007 Trial ® ® Adobe Reader ®...

  • Page 13: Aspire Tour

    This section is a virtual tour of your Aspire notebook’s interior and exterior components. Open Front View Number Icon Item Description Internal microphone Create sound recording and conduct voice communication. Supports Acer PureZone audio technology. Acer OrbiCam Conduct video communication. (for selected models) camera LCD panel Displays computer output.

  • Page 14: Close Front View

    Acer MediaTouch For controlling playback in multimedia programs, keys including in Acer Arcade. Acer Arcade key Press to launch the Acer Arcade program. Acer Empowering Press to launch the Acer Empowering Technology widgets. Status indicators LEDs for monitoring the HDD activity, as well as the Num Lock and Caps Lock functions.

  • Page 15: Left View

    Left View Number Icon Item Description Kensington lock Accepts a Kensington-compatible computer security lock. hatch Ethernet port (RJ-45) Connects to an Ethernet 10/100/1000-based network (selected models). DVI-D DVI-D port Connects to a display device with DVI-D input. VGA port Connects to an external display device (e.g., external monitor, LCD projector).

  • Page 16: Rear View

    Rear View Number Icon Item Description AC power indicator Lights up blue when the AC adapter is connected to the DC-in jack (AC power mode). DC-in jack Connects to an AC adapter. Ventilation slots Enable the computer to stay cool, even after prolonged use.

  • Page 17: Status Indicators

    Status Indicators The computer has several status indicators for monitoring various system components and functions. Number Icon Indicator Description Power Indicates the computer’s power state. It lights up: Blue when the computer is powered on. Flashing orange when the computer is in standby or hibernation mode.

  • Page 18: Easy-Launch Keys

    This key also indicates the Bluetooth status. It lights up: Blue when there’s an active Bluetooth connection Orange when there’s no Bluetooth connection. Acer Arcade key Press to launch the Acer Arcade program. Acer Empowering key * Press to launch the Acer Empowering Technology widgets.

  • Page 19: System Utilities

    Chapter 2 System Utilities Phoenix TrustedCore Setup Utility Phoenix TrustedCore Setup Utility is a hardware configuration program built into your system's Basic Input/ Output System (BIOS). Since most systems are already properly configured and optimized, there is normally no need to run this utility. You will need to run this utility under the following conditions: When changing the system configuration including: Setting the system time and date...

  • Page 20: Accessing The Setup Utility

    Accessing the Setup Utility Turn on the computer. If the computer is already turned on, save your data and close all open applications, then restart the computer. During POST, press F2. If you fail to press F2 before POST is completed, you will need to restart the computer. The first page to be displayed will be the Information menu.

  • Page 21: Navigating Through The Setup Utility

    Navigating Through the Setup Utility Use the keys listed in the legend bar on the bottom of the Setup screen to work your way through the various menu and submenu screens of the Setup Utility. The table below lists these legend keys and their respective functions.

  • Page 22: Setup Utility Menus

    Setup Utility Menus The PhoenixBIOS Setup Utility has five menus for configuring the various system functions. These include: • Information • Main • Security • Boot • Exit Information The Information menu screen displays a summary of your computer hardware information. These information are necessary for troubleshooting and may be required when asking for technical support.
  • Page 23 1 MB. Video Memory Displays the size of video memory detected during 128 MB boot-up. 256 MB Quiet Boot When enabled, the Acer logo screen appears Disabled during boot-up Enabled Network Boot When enabled, remote host with appropriate boot Disabled image can boot this computer.
  • Page 24 Security The Security menu screen displays system passwords options to help safeguard and protect your computer from unauthorized use. Field Description Value Supervisor Password Is Indicates whether a supervisor password is in use (Set) or not (Clear). User Password Is Indicates whether a user password is in use (Set) or not (Clear).
  • Page 25 Setting a system password Note the following before you define a system password: • The maximum length of password contains eight alphanumeric characters—A - Z, 0 - 9, and ‘;’ (for a French keyboard). • System passwords are case-insensitive. • Password re-try is limited to three times.
  • Page 26 To change a system password: Press to highlight an enabled password field, then press Enter. The password box appears. Type the original password, then press Enter. Type a new password, then press Enter. Retype the new password to verify the first entry, then press Enter. You will be prompted to save the new password.
  • Page 27 Peel off the black tape near the DIMM slot to expose the SW1 dip switch. Locate the SW1 dip switch (G55). Position the SWI dip switch to ON to clear all system passwords. Reinstall the memory modules and the lower case cover. Turn on the computer and press F2 during bootup to access the Setup Utility.
  • Page 28 Exit The Exit menu displays the several options on how to quit from the Setup Utility. Select any of the exit options then press Enter. Option Description Exit Saving Changes Saves changes made and closes the Setup Utility. Keyboard shortcut: F10· Exit Discarding Changes Discards changes made and closes the Setup Utility.

  • Page 29: Bios Flash Utility

    BIOS Flash Utility The BIOS flash memory update is required under the following conditions: When there are new versions of system programs When new hardware options are installed When the BIOS has been corrupted and you need to restore it BIOS Flash Precautions If you do not have a crisis recovery diskette at hand, create a Crisis Recovery Diskette in Windows XP of Vista before you use the flash utility.

  • Page 30: Launch Manager

    Launch Manager Launch Manager allows users to configure three of the easy-launch keys—Acer Empowering, Web browser, and Mail. To configure an easy-launch key: Select Start | All Programs | Launch Manager. Select which key to configure, then click the Add button opposite it.

  • Page 31: System Disassembly

    Chapter 3 System Disassembly This chapter provides step-by-step instructions on how to disassemble the notebook computer for maintenance and troubleshooting purposes. Disassembly Tools In performing the disassembly process, you will need the following tools: Wrist-grounding strap and conductive mat for preventing electrostatic discharge Philips screwdriver Flat screwdriver Hex screwdriver...

  • Page 32: System Screw List

    System Screw List Listed below are the screw types used in this system, plus their corresponding part numbers. NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with their corresponding components to avoid mismatches when putting back the components. Screw Type Color...

  • Page 33: External Modules Disassembly

    External Modules Disassembly External Modules Disassembly Flowchart Turn off computer and disconnect power cord EXpressCard L-case cover SD dummy card Battery pack dummy card (Ax1, Bx7, Cx1) WLAN board DIMM HDD assembly ODD assembly (Dx2) (Dx1) Hard drive ODD bracket Heat sink shielding (Cx1)

  • Page 34: Removing The Sd Dummy Card

    Removing the SD Dummy Card Push against the card, as if you were pushing it further into the slot, letting the card spring out. Pull the SD dummy card out of its slot. Removing the ExpressCard/54 Dummy Card Push against the card, as if you were pushing it further into the slot, letting the card spring out. Chapter 1...

  • Page 35: Removing The Battery Pack

    Pull the ExpressCard/54 dummy card out of its slot. Removing the Battery Pack Turn the unit over with the base facing upward. Slide the battery lock to the unlock position. Slide the battery release latch to pop up the battery from its bay. Chapter 1...

  • Page 36: Removing The Lower Case Cover

    Remove the battery pack from its bay. Removing the Lower Case Cover Remove the screws securing the lower case cover. Step Type Quantity Color Torque M2 x L8 BZN+NYLOK Black 1.6 kgf-cm +/-15% M2 x L4 BZN Black 1.6 kgf-cm +/-15% M2.5 x L8 BZN+NYLOK Black 3 kgf-cm +/-15%...

  • Page 37: Removing The Memory Modules

    Removing the Memory Modules Push out the latches on both sides of the exterior DIMM slot (DM1). Remove the memory module from its slot. Repeat steps 1 and 2 to remove the second memory module. Removing the WLAN Board Peel off the end of the bar code tape securing the WLAN antennas. Chapter 1...
  • Page 38 Disconnect the antennas from the WLAN board, then move them away from the board. Remove the screws securing the WLAN board. Step Type Quantity Color Torque M2 x L4 BZN+NYLOK Black 1.6 kgf-cm +/-15% Remove the WLAN board from its slot (MINI1). Chapter 1...

  • Page 39: Removing And Dismantling The Hdd Assembly

    Removing and Dismantling the HDD Assembly Partly peel off the mylar tape (1) and use it to pull the HDD assembly from its connector (2. SATA1). Remove the HDD assembly from the main unit. Remove the screws on the HDD module shielding. Step Type Quantity...

  • Page 40: Removing And Dismantling The Odd Assembly

    Remove the HDD module from its shielding. Removing and Dismantling the ODD Assembly Remove the screw securing the ODD assembly to the main unit. Step Type Quantity Color Torque M2.5 x L8 Black 3 kgf-cm +/-15% Use a plastic flat screwdriver to push the ODD assembly out of the main unit, then slide it out of its bay. Chapter 1...

  • Page 41: Removing The Cooling Fan

    Detach the ODD bracket by removing the screws that secure it to the ODD module. Step Type Quantity Color Torque M2 x L3 BZN+NYLOK Black 1.6 kgf-cm +/-15% Removing the Cooling Fan Disconnect the fan cable from its system board connector (FAN1). Remove the screw securing the fan.

  • Page 42: Removing The Heat Sink

    Remove the fan from the main unit. Removing the Heat Sink Remove the screws securing the heat sink (Discrete model). Step Type Quantity Color Torque M2 x L4 BZN+NYLOK Black 1.6 kgf-cm +/-15% M2 x L2.5 BZN+NYLOK Black 1.6 kgf-cm +/-15% Carefully pull the heat sink from its base, then remove it from the system board.

  • Page 43: Removing The Processor

    Removing the Processor Use a flat screwdriver to turn the processor socket lock to the counter-clockwise to the unlock position (note the unlock icon). Torque value: 3 kgf-cm +/-15% Partly peel off the processor bar code tape. Hold the processor by its edges and remove it from its socket (U36). IMPORTANT: When installing a processor, note the golden arrow on the corner to make sure the processor is properly oriented over the socket.

  • Page 44: Removing The Vga Board

    Removing the VGA Board Remove the screws securing the VGA board to the system board. Step Part Number and Type Quantity Color Torque M2 x L3 BZN+NYLOK Black 1.6 kgf-cm +/-15% Hold the VGA board by its edges and pull it from its slot (MXM1). Chapter 1...

  • Page 45: Main Unit Disassembly

    Main Unit Disassembly IMPORTANT: To prevent from scratching or damaging the LCD panel, cover it with a protective film before disassembling the main unit. Main Unit Disassembly Flowchart Main unit Keyboard Middle cover LCD module Power board (Cx2, Hx2) (Dx4) Upper case Lower case (Ix1, Cx10, Jx2, Dx3) )

  • Page 46: Removing The Keyboard

    Removing the Keyboard Use a flat plastic screwdriver to push the six tabs securing the keyboard to the upper case (U-case). Pry the keyboard off to release it from the upper case, then turn it over the palmrest to gain access to the keyboard cable.

  • Page 47: Removing The Middle Cover

    Removing the Middle Cover Open the LCD panel completely to facilitate the easy removal of the middle cover. Use a plastic flat screwdriver to pry one end of the middle cover. Continue prying on the other side until the cover is released from the U-case. Remove the middle cover from the main unit.
  • Page 48 Disconnect the LCD and internal microphone cables from their system board connectors (LCD1, INTMIC1). Close the computer lid and turn the unit over to the base side. Remove the lower case screws securing the LCD module. Step Type Quantity Color Torque M2.5 x L8 BZN+NYLOK Black...

  • Page 49: Removing The Power Board

    Detach the LCD module from the main unit. Proceed to page 55 for instructions on how to disassemble the LCD module. Removing the Power Board Disconnect the power FPC cable from its power board connector (PWRCN1). Remove the screws securing the power board. Step Type Quantity...

  • Page 50: Removing The Upper Case

    Remove the power board from the upper case. Removing the Upper Case Disconnect the following system cables from their connectors. Empowering Key board cable (E_KEY1) Speaker cable (SPKR1) Chapter 1...
  • Page 51 Power FPC cable (PWRCN1) Launch board cable (LAUNCHCN1) Touchpad cable (TPAD1) Media FPC cable (MEDIA1) Chapter 1...
  • Page 52 Turn the unit over to the base side. Remove the lower case screws securing the upper case. Step Type Quantity Color Torque M2.5 x L4 BZN+NYLOK Black 3 kgf-cm +/-15% M2.5 x L8 BZN+NYLOK Black 3 kgf-cm +/-15% Turn the unit over again and remove the top upper case screws. Step Type Quantity...

  • Page 53: Removing The Power Fpc Cable

    Removing the Power FPC Cable Remove the power FPC cable from the upper case. Removing the Speaker Remove the screws securing the speaker. Step Type Quantity Color Torque M2 x L4 BZN+NYLOK Black 1.6 kgf-cm +/-15% M2 X L2 NI Silver 1.6 kgf-cm +/-15% Remove the speaker from the lower case.

  • Page 54: Removing The E-Key Board

    Removing the E-key Board Disconnect the E-key board cable (E_KEY1). Remove the screws securing the E-key board. Step Type Quantity Color Torque M2 x L3 BZN+NYLOK Black 1.6 kgf-cm +/-15% Remove the E-key board from the upper case. Chapter 1...

  • Page 55: Removing The Launch Board

    Removing the Launch Board Remove the screws securing the launch board. Step Type Quantity Color Torque M2 x L4 BZN+NYLOK Black 1.6 kgf-cm +/-15% Remove the launch board from the upper case. Removing the Touchpad Board Remove the screws securing the touchpad board bracket. Step Type Quantity...
  • Page 56 Detach the touchpad FPC cable from the upper case adhesive tape. Remove the touchpad board bracket from the upper case. Disconnect the touchpad FPC cable. Chapter 1...

  • Page 57: Removing The Modem Board

    Carefully pry loose the touchpad board from the upper case to detach it. CAUTION: The touchpad board is glued to the upper case. Remove the touchpad board only if it is defective. Removing the Modem Board Disconnect the Bluetooth cable from its system board connector (BLUE1). Peel off the tape protecting the Bluetooth and modem cables.

  • Page 58: Removing The Bluetooth Board

    Remove the screws securing the modem board. Step Type Quantity Color Torque M2 x L3 BZN+NYLOK Black 1.6 kgf-cm +/-15% Remove the modem board from its card reader board connector (MDC1), then disconnect the modem cable from the board. Removing the Bluetooth Board Remove the Bluetooth board from the lower case.

  • Page 59: Removing The Subwoofer

    Removing the Subwoofer Disconnect the subwoofer cable from its system board connector (SPKR2). Remove the subwoofer from the lower case. Removing the USB Board Disconnect the USB FPC cable from its system board connector (USBCN1). Chapter 1...
  • Page 60 Disconnect the USB FPC cable from the its USB board connector. Remove the screw securing the USB board. Step Type Quantity Color Torque M2 x L4 BZN+NYLOK Black 1.6 kgf-cm +/-15% Remove the USB board from the lower case. Chapter 1...

  • Page 61: Removing The System Board

    Removing the System Board Disconnect the DC-in cable from its system board connector (DC1). Remove the screws securing the system board and the card reader board to the lower case. Step Type Quantity Color Torque M2 x L4 BZN+NYLOK Black 1.6 kgf-cm +/-15% Carefully remove the system board from the lower case.

  • Page 62: Removing The Card Reader Board

    Removing the Card Reader Board Remove the screw securing the card reader board to the system board. Step Type Quantity Color Torque M2 x L3 BZN+NYLOK Black 1.6 kgf-cm +/-15% Turn the system board over, and detach the card reader board from its connector (CARDREADER1). Removing the DC-in Jack Remove the DC-in jack from the lower case.

  • Page 63: Lcd Module Disassembly

    LCD Module Disassembly LCD Module Disassembly Flowchart LCD module LCD bezel (Jx6) LCD panel LCD chassis (Lx4, Dx2) LCD panel brackets Inverter board (Fx6) LCD-CCD cable LCD module hinge (Lx2) CCD board Internal microphone WLAN antennas (Mx1) Screw Type Part Number M2 x L4 BZN+NYLOK 86.00E13.524 M2 x L3 BZN+NYLOK...

  • Page 64: Removing The Lcd Bezel

    Removing the LCD Bezel Remove the rubber pads securing the LCD bezel screws. Remove the screws securing the LCD bezel. Step Type Quantity Color Torque M2.5 x L6 BZN+NYLOK Black 3 kgf-cm +/-15% Carefully pry the LCD bezel open and remove it from the LCD module. Chapter 1...

  • Page 65: Removing The Lcd Panel

    Removing the LCD Panel Remove the screws securing the LCD panel. Step Type Quantity Color Torque M2.5 x L5 BZN+NYLOK Black 3 kgf-cm +/-15% M2 x L4 BZN+NYLOK Black 1.6 kgf-cm +/-15% Disconnect the CCD board cable. Remove the LCD panel from its chassis, then turn it over to gain access to the inverter board cables. Chapter 1...

  • Page 66: Removing The Inverter Board

    Removing the Inverter Board Disconnect the 2P and inverter cables from the inverter board. Removing the LCD-CCD Cable Peel off the acetic tapes securing the LCD-CCD cable to the LCD panel. Disconnect the LCD connector end of the LCD-CCD cable from the LCD panel PCB. Chapter 1...

  • Page 67: Removing The Lcd Panel Brackets

    Removing the LCD Panel Brackets Remove the screws securing the LCD panel brackets. Step Part Number and Type Quantity Color Torque M2 x L3 BZN+NYLOK Black 1.6 kgf-cm +/-15% Removing the LCD Module Hinges Remove the screws securing the LCD module hinges. Step Type Quantity...

  • Page 68: Removing The Ccd Board

    Removing the CCD Board Remove the CCD board from the LCD chassis. Removing the Microphones Peel off the aluminum foil tabs and acetic tapes securing the microphone cables. Carefully remove the internal microphones from the LCD chassis. Chapter 1...

  • Page 69: Removing The Wlan Antennas

    Removing the WLAN Antennas Peel off the aluminum foil tabs securing the WLAN antennas. Remove the screw securing the left antenna bracket. Step Type Quantity Color Torque M2.5 x L3 BZN+NYLOK Black 3 kgf-cm +/-15% Carefully detach the WLAN antenna from the LCD chassis. Chapter 1...
  • Page 70 Chapter 1...

  • Page 71: System Troubleshooting

    Hardware Diagnostic Procedure IMPORTANT: The diagnostic tests described in this chapter are only intended to test Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

  • Page 72: System Check Procedures

    System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. IMPORTANT: Make sure that the diskette does not have more than one label attached to it. Multiple labels can damage to the drive.

  • Page 73: Memory Check

    Memory Check Memory errors might stop system operations, display error messages, or cause the system to hang up. Make sure that the DIMM is properly installed in its slot. A loose connection can cause an error. If the DIMM connection is correct, run the Doagmpstotics Test. Boot from the diagnostics diskette and start the Doagmpstotics program.

  • Page 74: Touchpad Check

    Check the Battery Pack Check the battery pack via the OS control and by checking the actual battery pack. Using the OS control: Open the Power Management setting in the Windows Control Panel screen. On the Power Meter tab, confirm that the Current Power Source and Total Battery Power Remaining parameters are correct.

  • Page 75: Post Error Indicators

    POST Error Indicators When POST detects a system failure, it either displays a POST error message, or emits a series of beep codes. POST Error Message Whenever a non-fatal error occurs during POST, an error message describing the problem appears onscreen. These text messages are displayed in normal video (white text on black background).
  • Page 76 Error Message List Error Message FRU/Action in Sequence Failure Fixed Disk Reconnect the hard disk drive to its connector. Run the Setup Utility, then press F9 to load the system defaults. Hard disk drive System board Stuck Key Refer to the “Keyboard or Auxiliary Input Device Check” section on page 64.
  • Page 77 Error Message FRU/Action in Sequence DMA Test Failed DIMM System board Software NMI Failed DIMM System board Fail-Safe Timer NMI Failed DIMM System board Device Address Conflict Run the Setup Utility, then press F9 to load the system defaults. RTC battery System board Allocation Error for device Run the Setup Utility, then press F9 to load the system...

  • Page 78: Post Beep Codes

    Error Message FRU/Action in Sequence No beep, power indicator turns on, the LCD Reconnect the LCD-CCD cable. screen is blank, but you can view POST LCD-CCD cable when connected to an external CRT. Inverter board LCD panel System board No beep, power indicator turns on and a Ensure every internal cables are properly and securely blinking cursor appears on screen during connected.
  • Page 79 Code Beeps POST Routine Description 1-3-4-3 RAM failure on data bits xxxx of low byte of memory bus Enable cache before system BIOS shadow 1-4-1-1 RAM failure on data bits xxxx of high byte of memory bus Test CPU bus-clock frequency Initialize Phoenix Dispatch Manager Warm start shut down Shadow system BIOS ROM...
  • Page 80 Code Beeps POST Routine Description Display possible high address for UMB recovery Display error messages Check for configuration errors Check for keyboard errors Set up hardware interrupt vectors Initialize coprocessor if present Disable onboard Super I/O ports and IRQs Late POST device initialization Detect and install external RS232 ports Configure non-MCD IDE controllers Detect and install external parallel ports...
  • Page 81 Code Beeps POST Routine Description Scan for F2 key stroke Enter SETUP Clear Boot flag Check for errors POST done—prepare to boot operating system One short beep before boot Terminate QuietBoot (optional) Check password (optional) Prepare Boot Initialize DMI parameters Initialize PnP Option ROMs Clear parity checkers Display MultiBoot menu...
  • Page 82 Code Beeps POST Routine Description Initialize interrupt vectors Initialize Run Time Clock Initialize video Initialize System Management Mode Output one beep before boot Boot to Mini DOS Clear Huge Segment Boot to Full DOS Chapter 1...

  • Page 83: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message NOTE: If the symptom or error for your problem condition is not listed in this section, refer to the “Undetermined Problems” section on page 79. LCD-related Symptoms Symptom/Error Action in Sequence LCD backlight doesn't work Run the Setup Utility, then press F9 to load the system defaults.
  • Page 84 Memory-related Symptom Symptom / Error Action in Sequence Memory count (size) appears different from Run the Setup Utility, then press F9 to load the system actual size. defaults. DIMM System board Audio-related Symptoms Symptom / Error Action in Sequence In Windows multimedia programs, no Audio driver sound comes from the computer.
  • Page 85 I/O-related Symptoms Symptom / Error Action in Sequence System configuration values does not Run the Setup Utility, then press F9 to load the system match the installed devices. defaults. Reconnect hard disk/CD-ROM/diskette drives. External display does not work correctly. Press Fn+F5, LCD/CRT/both display switching System board USB does not work correctly System board...

  • Page 86: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the advanced diagnostic test for the system board in loop mode at least ten times.

  • Page 87: Undetermined Problems

    Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). Shut down the computer. Visually check the failing FRU for damage. If any problems are found, replace the FRU. Remove or disconnect all the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...

  • Page 88: Online Support Information

    This section describes online technical support services available to help you repair your Aspire notebook. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website at http://global.acer.com/ support/index.

  • Page 89: System Block Diagram And Board Layout

    Chapter 5 System Block Diagram and Board Layout System Block Diagram Chapter 5...

  • Page 90: System Board Layout

    System Board Layout This section shows the top and bottom layout of the Aspire 5910 system board. Top View Item Code Description Item Code Description USBCN1 USB FPC cable connector Intel ICH7-M (south bridge) MEDIA1 Media FPC cable connector LAUNCHCN1 Launch board cable connector Keyboard cable connector PWRCN1...

  • Page 91: Bottom View

    Bottom View Item Code Description Item Code Description FAN1 Fan cable connector soDIMM slots MXM1 VGA board slot MINI1 WLAN board slot CARD Card reader board connector BAT1 Battery pack connector READER1 Keyboard controller Intel MCH (north bridge) SATA1 Hard drive connector Intel LGA775 socket ODD1 Optical drive connector...

  • Page 92: System Switch

    System Switch If you have enabled the Password on Boot field and you forget the supervisor password, you will not be able to boot up the computer. The same thing applies if you forget an HDD password. Your Aspire notebook has a hardware dip switch (SW1) for clearing lost system passwords.

  • Page 93: Aspire 5910 Series Model Configurations

    Appendix A Aspire 5910 Series Model Configurations This chapter provides features summary for each of the four Acer 5910 Series computer model configurations. Model A System Internal Part Number: 91.4V301.001G DC Level Part Number: DC.4V301.001 System Board Internal Part Number: 55.4V301.001G...
  • Page 94 Model B System Internal Part Number: 91.4V301.002G DC Level Part Number: DC.4V301.001 System Board Internal Part Number: 55.4V301.001G Component Description Part Number Provider Processor IC Intel Core 2 Duo T7200 2.0 Ghz PGA B2 KC.72001.DTP Intel North bridge PM945 QG82945PM A3 (MM#876959) KI.94501.006 Intel South bridge...
  • Page 95 Model C System Internal Part Number: 91.4V301.003G DC Level Part Number: DC.4V301.001 System Board Internal Part Number: 55.4V301.001G Component Description Part Number Provider Processor IC Intel Core 2 Duo T7200 2.0 Ghz PGA B2 KC.72001.DTP Intel North bridge PM945 QG82945PM A3 (MM#876959) KI.94501.006 Intel South bridge...
  • Page 96 Model D System Internal Part Number: S2.AGV0X.001 DC Level Part Number: DC.4V301.001 System Board Internal Part Number: 55.4V301.001G Component Description Part Number Provider Processor IC Intel Core 2 Duo T7400 2.16 Ghz 4 MB L2 cache KC.74001.DTP Intel 667 FSB North bridge PM945 QG82945PM A3 (MM#876959) KI.94501.006...

  • Page 97: Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested for both the Home Basic and Home Premium editions of Microsoft’s latest operating system Windows Vista.
  • Page 98 Hardware Compatibility Tests Item Specification USB hub ATEN UH-204 4 -port USB hub IOGEAR 4-port USB hub Corega WLAN USB Stick-11 (CG-WLUSBST11) USB card reader PQI 6-in-1 Flash Card Reader/Writer USB Zip drive Iomega USB Zip 250 MB USB hard drive Fujitsu DynaMO-1300 1.3G Transcend 80G HDD (with IEEE1394) Galileo Mass Storage 2.5 Travel Kit (with IEEE 1394)
  • Page 99 Hardware Compatibility Tests Item Specification Secure Digital (SD) Apacer 128/256 MB SD card Transcend 256 MB SD card SanDisk 256 MB SD card Apacer 2 GB SD card (150x Hi-Speed) Kingmax 1GB SD card (66x Hi-Speed) SanDisk I GB SD card RIDATA 4 GB SD PRO Memory Card Memory Stick (MS) I-O DATA 64 MB Memory Stick...
  • Page 100 Crytek Far Cry (CD-04-154) Interwise Silent Hunter III (CD-04-226) Ubisoft Tom Clancy's Splinter Cell: Chaos Theory (CD-04-230) System utilities and applications PowerDVD Windows DVD Maker NTI-CD Maker Acrobat Reader Microsoft Office Norton Internet Security Acer Launch Manager Wireless AP Bluetooth AP Appendix B...

  • Page 101: Technical Specifications

    Appendix C Technical Specifications This section provides technical specifications for the system hardware components. Processor Intel Core 2 Duo Processor Number Item T7600 T7400 T7200 T5600 T5500 CPU speed 2.33 GHz 2.16 GHz 2 GHz 1.83 GHz 1.66 GHz Bus speed 667 MHz 667 MHz 667 MHz...
  • Page 102 System Controllers Item Specification WLAN controller Options include: Intel PRO/Wireless 3945ABG Network Connection Intel Wireless Wi-Fi Link 4965AGN Intel PRO/Wireless 2200BG Network Connection Memory Item Specification Memory controller Intel 82945PM DIMM slot number Maximum memory size 2048 MB per socket Maximum memory 4 GB (2 GB soDIMM installed in both DIMM slots) DIMM type...
  • Page 103 Inverted "T" cursor keys, 12 function keys, Windows® key, independent US and Euro dollar sign keys, and hotkey controls Acer MediaTouch keys: play/pause, stop, previous, next, and record keys Easy-launch keys: WLAN, Internet, email, Bluetooth, Acer Empowering, and Acer Arcade...
  • Page 104 LAN Controller Item Specification LAN controller Broadcom NetLink BCM5787 Gigabit Ethernet Controller with PCI Express Data link protocols Ethernet Fast Ethernet Gigabit Ethernet Remote management DMI 2.0 protocol Interface type PCI Express x1 LAN connector type RJ-45 LAN connector location Left side Features Wake on LAN (WOL)
  • Page 105 Modem Item Specification Data modem data baud rate (bps) Supports modem protocol V.90/V.92 WWDAA Modem connector type RJ-11 Modem connector location Right side Bluetooth Interface Item Specification Chipset Foxconn Broadcom 2045 Data throughput 723 bps (full speed data rate) Protocol Bluetooth 1.1 (Upgradeable to Bluetooth 1.2 when SIG specification is ratified).
  • Page 106 Hard Disk Drive Capacity Specification 80 GB 120 GB Provider Seagate Toshiba Seagate Model Part number ST980811AS MK1237GSX ST9160821AS Formatted capacity 120 GB Number of disks Number of data heads Interface ATA7/Serial ATA 1.0a Seek time (average) 12ms Rotational speed 5,400 (±0.1%) rpm Data transfer rate Internal...
  • Page 107 Optical Disc Drive Item Specification Provider HLDS Sony Pioneer Model GSA-T20N AD-7560A DVR-K17RS Drive type Internal Slim DVD/CD writer Data transfer rate Write: • CD-R: 24X • CD-RW: 24X • DVD-RW: 6X • DVD-R/+R/+RW: 8X Write • DVD-RAM: 5x Interface Enhanced IDE(ATAPI) compatible Supported disc formats...
  • Page 108 LCD Inverter Item Specification Vendor & model name Darfon/V189-301GP Brightness conditions Input voltage (V) 9~21 Input current (mA) 2.56 (max) Output voltage (V, rms) 780V (2000V for kick off) Output current (mA, rms) 6.5 (max) Output voltage frequency (k Hz) 65K Hz (max) System BIOS Item...
  • Page 109 Power Management Item Specification Power management standard ACPI 1.0b/2.0/3.0 System power management states Mechanical Off (G3) – All system devices are turned off completely. Soft Off (G2/S5) – OS initiated shutdown. All devices in the system are turned off completely. Working (G0/S0) –...
  • Page 110 Chapter 1...

  • Page 111: Index

    Index Bluetooth board cable connector 82 Acer Arcade key 6 removing 50 Acer disc-to-disc recovery 15 boot-up options Acer MediaTouch keys drive sequence 19 cable connector 82 multi-boot menu 15 location 6 power-on password 16 Acer OrbiCam camera Quiet Boot 15...
  • Page 112 15 HDD, see hard disk drive 8 DVI-D port 7 headphone jack 6 heat sink easy-launch keys 10 removing 34 Acer Arcade 10 hibernation mode 101 Acer Empowering 10 Bluetooth 10 browser 10 IEEE 1394 port configuring 10, 22...
  • Page 113 70 upper case 42 error messages 67 USB board 51 power memory AC power indicator 8 check size 15 Acer QuicCharge 3 compartment 8 battery pack 8 DIMM slots 83 button 5 removing DIMM 29 DC-in jack 8 troubleshooting 65...
  • Page 114 processor power 3 status indicators 3 power management 101 storage 1 removing 35 utilities 4 socket location 83 system passwords changing 18 Quiet Boot 15 HDD password 16 lost password 18 power-on password 16 RTC battery reminders 17 BIOS error 11 removing 18 location 82 resetting 18...
  • Page 115 undetermined problems 79 wireless LAN upper case compatibility test 90 key/indicator 10 removing 42 solution 2 USB 2.0 ports WLAN antennas compatibility tests 89 disconnecting 30 front 7 removing 61 right 7 WLAN board USB board removing 29 cable connector 82 slot location 83 removing 51 user password 16...

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