Troubleshooting Tips; Using Pc-Doctor - Acer TravelMate 610 series User Manual

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Troubleshooting tips

This notebook computer incorporates an advanced design that delivers
onscreen error message reports to help you solve problems. In
addition, this series of notebook computers ship with PC-Doctor, a
powerful diagnostic tool, that helps you determine hardware
configuration and clarify hardware or software problems.
• If the system reports an error message or an error symptom occurs,
see "Error messages" on page 63.
• If you suspect the system has a problem, run PC-Doctor to diagnose
it. See the following section.

Using PC-Doctor

Before running the program, take note of the following actions you
may need to take:
1 Disconnect any external devices (i.e., PC Cards, external mouse).
2 Open System Properties to check and make sure that the
components you diagnose are enabled.
To open the System Properties window:
a Click on Start, Settings, Control Panel.
b Double-click on System.
c Click on the Device Manager tab.
3 Close all application programs (i.e., fax or communication
programs) if you plan to diagnose the modem.
To run PC-Doctor, simply double-click on the PC-Doctor icon located
on the Windows desktop. You can also access PC-Doctor by following
these steps:
1 Click on Start, Programs, PC-Doctor.
2 Click on the PC-Doctor program.
If PC-Doctor does not report a system error, reinstall the software
driver from the Recovery CD for the component you suspect has a
problem. If you still have problems, you can access our online and
Internet technical support services. Please see the following section for
details.
3 Troubleshooting your computer