HP VS160 - StorageWorks DLT Tape Drive Troubleshooting Manual page 33

The application does not recognize the tape drive
Possible reason
The application does not support the tape
drive.
Some applications require drivers to be
loaded.
The drive does not work
Possible reason
If the drive does not power up (all LEDs are
off), the power cable may not be connected
to the drive properly.
If the self-test fails (see "LEDs during self-test"
on page 34), there may be a hardware or
firmware failure.
Recommended action
Use HP Library & Tape Tools to check that the drive
is installed properly. Refer to our World Wide Web
site (www.hp.com/go/connect) for details of
backup applications that support the
HP StorageWorks VS160 tape drive. Load any
service packs as necessary.
Check that the correct SCSI and tape drive drivers
are installed. Consult the backup application's
installation notes for details.
Recommended action
Make sure that the power cable is firmly connected.
If it is, try another power cable. If the drive still does
not power up, call for assistance.
If there is a cartridge in the drive, remove it. Power
down the drive and power it up again. Try another
power cable. If the self-test still fails, call for
assistance.
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