Contacting Technical Support; Technical Support Services - Asus DS300f Quick Start Manual

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route – Displays addresses of components through a downstream (expansion)
connection.
uptime – Displays the number of days, hours, minutes and seconds since the
firmware was loaded (since the VessJBOD was started or restarted).
? – Use alone to see the list of commands. Use with a command to see a list of
options. Example: enclosure -?
Command options are NOT case-sensitive.
In the CLI screens, the SAS IN port is called CN#1 and the SAS OUT port is
called CN#2. Physical drives in the VessJBOD enclosure are called DSK01
through DSK16.

Contacting Technical Support

ASUS Technical Support provides several support options for ASUS users to
access information and updates. We encourage you to use one of our electronic
services, which provide product information updates for the most efficient service
and support.
If you decide to contact us, please have the following information available:
Product model and serial number
BIOS, firmware, and driver version numbers
A description of the problem / situation
System configuration information, including: motherboard and CPU type,
hard drive model(s), SAS/SATA/ATA/ATAPI drives & devices, and other
controllers.

Technical Support Services

ASUS Technical Support
http://support.asus.com/
15
Contacting Technical Support

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