HP Media Center m7100 - Desktop PC Getting Started Manual page 68

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HP Media Center PC Getting Started Guide
My software stopped working.
Refer to the sections about Application and System
Recovery in the other documentation that came with
your PC to reinstall a software program. If your
program came on a CD, follow the instructions that
came with the software to reinstall it.
Codec errors are occurring when I play certain files.
Codec is an abbreviation for compressor-
decompressor. A codec is software or hardware
used to compress and decompress audio/video
files.
My PC is experiencing video errors.
Your file may be corrupt or in an unsupported
■
format. Open the video file in a video editor
such as WinDVD Creator, and then resave the
file in a supported format.
There may be a problem with the codec. For
■
more information, look in Windows Media
Player Help, and then search for codec.
If the error message Files Needed To Display
■
Video Are Missing or Corrupt appears, follow
these steps:
a
Click Start, right-click My Computer,
and then select Properties.
b
Click the Hardware tab, and then click
the Device Manager button.
c
Click the plus sign (+) next to Sound,
video and game controllers.
d
Double-click the TV tuner device.
If you get a codec error when playing an audio file,
open the file in Windows Media Player. If you have
configured Windows Media Player to automatically
download codecs and the correct codec is
available, then your file should play. You must be
connected to the Internet to download the codec file.
e
Click the Driver tab, and then click the
Update Driver button.
f
Select Install from a list or a specific
location, and then click Next.
g
Remove the check mark from Search
removable media.
h
Click Include this location in this
search, and then click the Browse
button.
i
Click the plus sign (+) in order, next to
each of the following directories:
My Computer
■
C:/
■
Drivers
■
j
Click OK, Next, and then click Finish
after the drivers are updated.
k
Restart the PC.