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HP A1210n - Pavilion - 512 MB RAM Troubleshooting

Pc troubleshooting: system recovery.
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System Recovery
Copyright © 2005 Hewlett-Packard Development
Company, L.P.
Printed in
System Recovery
This document describes the recovery of your PC using
System Recovery discs sent to you by HP Technical
Support. Perform a System Recovery when your hard
disk drive is not responding, corrupted, or blank.
System Recovery discs are distributed on one or more
numbered CDs or DVDs (for example, disc 1, disc 2)
and in some cases, a Supplemental Recovery disc. The
System Recovery discs are licensed for use only with
your specific model of PC.
Planning the System Recovery
Depending on the recovery option you select, the
procedure can take up to 5 hours to complete. You can
reduce the amount of time a recovery takes by removing
user accounts and removing files from the My
Documents folder (by creating a backup disc).
The System Recovery program offers two recovery
Standard Recovery — This option recovers
factory-shipped programs, drivers, and the operating
system without affecting any data files that you may
have created since purchasing your PC. Some data
files may be difficult to find after the System Recovery,
so it is best to back up all personal data files before
performing a System Recovery.
NOTE: If you perform a Standard Recovery, you
may not be prompted to use all the discs you
NOTE: If you have manually deleted the recovery
image from your hard disk drive, the Standard
Recovery option will not work.
Full System Recovery — This option completely
erases and reformats your hard disk drive. It also
deletes any data files that you created after
purchasing the PC. The Full System Recovery
reinstalls the operating system, programs, and
drivers from the recovery discs. However, you must
reinstall any software that was not installed on the PC
at the factory. This includes software that came on
CDs included in the PC accessory box and software
programs you installed since your purchase.
Additionally, the Full System Recovery option creates
a recovery image on your hard disk drive. This
recovery image contains a copy of the files
distributed on the recovery discs that you can use
if you need to recover again in the future. This
recovery image uses a portion of the hard disk drive
that cannot be used for data storage.
Continue to the next section to begin the recovery
Using the System Recovery Program
1 If your PC works, you can back up all data files that
you want to save onto removable media (for
example, a CD or DVD).
2 Insert the System Recovery disc 1 into the
appropriate CD or DVD drive.
3 Turn the PC off:
If the PC works: Click Start on the taskbar, click
Turn Off Computer, and then click Turn Off.
If the PC is not responding: Press and hold the On
button for approximately 5 seconds until the PC
turns off.
4 Disconnect all devices that are connected to the PC
except the monitor, the keyboard, and the mouse.
5 Disconnect or remove all external drives, and remove
the HP Personal Media Drive (select models only).
6 Press the power (On) button to start the PC.
The PC starts the recovery from the first disc, and
prompts you to select Standard Recovery, Full System
Recovery, or quit the recovery program.
7 Press R to start a Standard Recovery, or F to select
the Full System Recovery.
NOTE: If you have manually deleted the recovery
image from your hard disk drive, the Standard
Recovery option cannot be used.
If you pressed R, click Next to continue with the
standard recovery.
If you pressed F, press Y to confirm that you want
to start the Full System Recovery. When the
Welcome screen appears, click OK to continue.
When the recovery program finishes with the disc,
the drive tray ejects.
8 Remove the disc and, if you received more than one
recovery disc, insert the next disc in the same tray,
close it, and then click OK.
NOTE: If you have a PC with two drive trays,
they may both open. Close them both before clicking
9 Repeat the previous step for each numbered recovery
disc you received.
10 After the last numbered disc is ejected, remove it,
and click Restart to restart your PC.
NOTE: If the message "Please Insert Login Advanced
Installation Disc Number 1 and Restart" is displayed
at the end of a Full System Recovery, remove the
recovery disc from the drive tray, and restart the PC.
You do not need to insert the referenced disc.
After your PC restarts, a series of Windows
screens appear.
a If your PC supports multiple languages, you are
prompted for a build ID (this ID number is included
with the recovery discs). Type the build ID number
exactly as it appears, and then click OK.
If you are prompted to insert the Supplemental
Recovery disc, continue with step b.
If you are not prompted to insert the Supplemental
Recovery disc, skip to step 11.
b Insert the Supplemental Recovery disc in the same
drive you have been using, close the tray, and
click OK.
Your PC automatically restarts a number of times
before displaying the Recovery Complete message.
11 Click OK to turn your PC off.
Continue the recovery by completing the procedure
described in the next section.
Performing the Post-recovery Procedure
1 Restart your PC, and when the Windows welcome
screen appears, click Next.
2 Answer the questions in the Windows setup screens,
and click Finish in the last screen to display the
Windows desktop.
3 Turn your PC off, reconnect all devices that were
originally connected to your PC, and restart your PC.
4 Reinstall software that originally came in the box with
your PC and any additional software you may have
Some of the software shipped in the box may
already be installed by the recovery program.
5 If you performed a backup before the recovery, copy
the data files you saved from the backup media to
your hard disk drive.
6 Complete the initial configuration of your PC as
described in the documentation provided with your
7 After configuring your Internet connection, connect to
the Internet and use Windows Update to obtain all
the critical updates for Windows. This helps to
protect your PC from viruses and spyware.
8 Open the virus-scanning software that came with the
PC, and use the Update feature to download all
available updates for the antivirus software.
9 If your PC came with spyware detection and removal
software (select models only), use its Update feature
to download all available updates.
NOTE: If you have questions about the System
Recovery procedure, please contact HP Technical
Support; see your support documentation included with
the PC documentation.


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   Summary of Contents for HP A1210n - Pavilion - 512 MB RAM

  • Page 1: System Recovery

    11 Click OK to turn your PC off. image from your hard disk drive, the Standard NOTE: If you have manually deleted the recovery Copyright © 2005 Hewlett-Packard Development Continue the recovery by completing the procedure Recovery option will not work.

  • Page 2

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