Table of Contents
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Table of Contents
Troubleshooting
Related Manuals for eMachines EL1360
Summary of Contents for eMachines EL1360
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Page 1: User Guide
User Guide EM001... - Page 2 Copyright © 2010. All Rights Reserved. eMachines User Guide Original Issue: 06/2010 Model number: __________________________________ Serial number: ___________________________________ Purchase date: ___________________________________ Place of purchase: ________________________________ Visit http://registration.emachines.com and discover the benefits of being an eMachines customer.
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Page 3: Safety Instructions
Information for your safety and comfort Safety instructions Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. - Page 4 • To avoid damage of internal components and to prevent battery leakage, do not place the product on a vibrating surface. • Never use it under sporting, exercising, or any vibrating environment which will probably cause unexpected short current or damage rotor devices, HDD, Optical drive, and even exposure risk from lithium battery pack.
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Page 5: Additional Safety Information
• Use the product only with the supplied power supply cord set. If you need to replace the power cord set, make sure that the new power cord meets the following requirements: detachable type, UL listed/CSA certified, VDE approved or its equivalent, 4.6 meters (15 feet) maximum length. Product servicing Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. -
Page 6: Disposal Instructions
Disposal instructions Do not throw this electronic device into the trash when discarding. To minimize pollution and ensure utmost protection of the global environment, please recycle. For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit http://www.acer-group.com/public/Sustainability/sustainability01.htm http://www.acer-group.com/public/Sustainability/sustainability04.htm Mercury advisory... -
Page 7: Finding Your Comfort Zone
Acer ENERGY STAR qualified products: • Produce less heat and reduce cooling loads, and warmer climates. • Automatically go into "display sleep" and "computer sleep" mode after 10 and 30 minute of inactivity respectively. • Wake the computer from sleep mode by pushing keyboard or moving mouse. - Page 8 Taking care of your vision Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room lighting, poorly focused screens, very small typefaces and low-contrast displays could stress your eyes. The following sections provide suggestions on how to reduce eyestrain. Eyes •...
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Page 9: Table Of Contents
Contents Chapter 1: Checking Out Your Computer ..1 About this guide ....... . 2 Front . - Page 10 Expansion cards ......26 File management ......27 Hard drive .
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Page 11: Chapter 1: Checking Out Your Computer
Chapter 1 Checking Out Your Computer... -
Page 12: About This Guide
Chapter 1: Checking Out Your Computer About this guide This guide includes information and maintenance instructions that are specific to your model of computer. Some illustrations in this guide may look different than your computer because hardware options and port locations may vary. Front Component Icon... -
Page 13: Back
Back Important Your computer’s hardware options and port locations may vary from this illustration. Component Icon Description Kensington lock Connects to a Kensington-compatible slot (optional) computer security lock. Voltage switch The switch is preset at the factory. Make sure that this is set to the correct voltage for your area. - Page 14 Chapter 1: Checking Out Your Computer Component Icon Description Ethernet Plug an Ethernet network cable or a (network) jack device (such as a DSL or cable modem for a broadband Internet connection) into this jack. Center/subwoofer Plug your center speaker and jack (orange plug) subwoofer into this jack.
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Page 15: Chapter 2: Setting Up And Getting Started
Chapter 2 Setting Up and Getting Started... -
Page 16: Working Safely And Comfortably
Chapter 2: Setting Up and Getting Started Working safely and comfortably Before using your computer, follow these general guidelines for setting up a safe and comfortable work area and avoiding discomfort and strain: Keep hands and arms parallel to the floor. •... -
Page 17: Checking The Voltage Selection
During a power surge, the voltage level of electricity coming into your computer can increase to far above normal levels and cause data loss or system damage. Protect your computer and surge peripheral devices by connecting them to a protector , which absorbs voltage surges and prevents them from reaching your computer. -
Page 18: Connecting To A Broadband Modem Or Network
Chapter 2: Setting Up and Getting Started Connecting to a broadband modem or network Important Your computer may be equipped with a built-in Ethernet (network) jack. For information about setting up a wired or wireless Ethernet network. You can connect your computer to a cable or DSL broadband ) modem or to a wired Ethernet network. -
Page 19: Using The World Wide Web
If you want, you can connect a telephone to the PHONE jack on the modem on the back of your computer. Using the World Wide Web The World Wide Web is a multimedia window to the Internet that gives you access to millions of information sources. -
Page 20: Downloading Files
To go to a different Web site, type the (called for “Universal Resource Locator”) in the browser address bar (for example www.emachines.com), then click GO on the browser address bar. - OR - On the current Web page, click a link to a Web site. -
Page 21: Ethernet Networking
Follow the on-screen instructions for saving the file in the folder that you want. A copy of the file is downloaded to your computer. The time that it takes to transfer the file to your computer depends on file size and Internet conditions. Open the folder that you created. - Page 22 Chapter 2: Setting Up and Getting Started Using a router The most common way to set up a wired Ethernet network is Dynamic Host Control Protocol (DHCP) using a router. A DHCP network configuration uses a router to automatically assign IP addresses to each computer or network device.
- Page 23 Attached to the router are all of your computers or Ethernet-ready devices. Also connected to the router is a cable or DSL modem that provides access to the Internet. Cable/DSL modem Router Equipment you need for a router-based Ethernet network Important For best results, all Ethernet components should be either standard Ethernet (10 Mbps), Fast Ethernet (100 Mbps or 10/100),...
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Page 24: Setting Up Wired Ethernet Network Hardware
Chapter 2: Setting Up and Getting Started When buying your router, be sure the model includes everything your network needs, including: Internet security features, such as a firewall, to • protect your network from unwanted intruders 4-port switch to eliminate the need for additional •... - Page 25 Connecting network cables Cat 5 We recommend using category 5 ( ), unshielded, twisted-pair cable (about 1/4-inch diameter with a thin outer-jacket, containing eight color-coded wires), and equipment compatible with this type of cable. This type of cable is equipped with RJ-45 connectors (like a large telephone jack connector, but with eight pins) on each end.
- Page 26 Chapter 2: Setting Up and Getting Started In addition to a router, you need a straight-through cable for each computer you want to connect to the network. Cable/DSL modem Router WAN port To set up a network using a router: Plug one end of the power adapter into the AC connector on the router and the other end into a grounded, 110V electrical outlet.
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Page 27: Establishing Your Ethernet Network Connection
Establishing your Ethernet network connection Naming the computers and the workgroup Important You must give each computer on the network a unique Computer Name and the same Workgroup Name. Make sure that you have set up your router (wired network) or access point (wireless network). If you are setting up a wired network, make sure that you have connected the network cabling. -
Page 28: Testing Your Network
Chapter 2: Setting Up and Getting Started Testing your network Now that your home network is set up, log onto one of your computers and access a favorite Internet Web site. Adding a printer to your network Instead of plugging a printer into each of your computers, you can add a printer to your network. - Page 29 Sharing drives or folders To share drives or folders: Click (Start), then click Computer. Right-click the drive or folder that you want to share, then click Share. The Properties dialog box opens. If you share a drive, the entire contents of that drive will be available to everyone on your network.
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Page 30: Using The Network
Chapter 2: Setting Up and Getting Started Click Advanced Sharing, then click Share this folder (or drive) to uncheck the box. Click Apply, then click OK. Using the network After the drives and printers on each network computer are shared, you can: View shared drives and folders •... -
Page 31: Printing Files Across The Network
Browse to the network drive that contains the file you want to copy. Browse to the file you want to copy. Right-click the file, then click Copy. Right-click the folder where you want to copy the file to, then click Paste. Printing files across the network Important Before you can print a file across the network, you must install... - Page 32 Chapter 2: Setting Up and Getting Started...
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Page 33: Chapter 3: Troubleshooting
Chapter 3 Troubleshooting... -
Page 34: First Steps
Chapter 3: Troubleshooting First steps If you have problems with your computer, try these things first: Make sure that the power cord is connected • to your computer and an AC outlet and that the AC outlet is supplying power. If you use a power strip or surge protector, •... -
Page 35: Add-In Cards
Add-in cards The computer does not recognize an add-in card Shut down and restart your computer. • Make sure that you have installed the • required software. For more information, see the documentation that came with your add-in card. Audio “Sound”... -
Page 36: Expansion Cards
Chapter 3: Troubleshooting Make sure that all computers are using the • same Subnet Mask. If you assigned IP addresses to the computers, • make sure that all computers have different IP addresses. For home networks, IP addresses should be 192.168.N.N where N is a number you assign between 0 and 254. -
Page 37: File Management
File management Help For more information about restoring deleted files, click Start, then click Help and Support. Type System Restore in the Search box, then press E NTER A file was accidentally deleted If a file was deleted while holding down the S HIFT key, the file cannot be restored. -
Page 38: Internet
Chapter 3: Troubleshooting You see a “Data error” message This may be the result of a defective area on • the hard drive. To fix hard drive problems, run the Error checking program. The hard drive cannot be accessed, or you see a “General failure reading drive C”... - Page 39 Help For more information about troubleshooting Internet connections, click Start, then click Help and Support. Type troubleshooting connections in the Search box, then press E NTER You see an “Unable to locate host” message and are unable to browse the Internet This problem can occur when you have typed •...
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Page 40: Keyboard
Chapter 3: Troubleshooting Keyboard The keyboard does not work Make sure that the keyboard cable is • plugged in correctly. For more information, see the poster that came with your computer. Remove all extension cables and switch • boxes. Clean the keyboard by using an aerosol can •... -
Page 41: Memory Card Reader
You see a “Not enough memory” error message Close all programs, then restart your • computer. Memory card reader Drive letters for the memory card slots do not appear in the My Computer window Reboot your computer. • Modem (cable or DSL) See the documentation that came with your •... - Page 42 Chapter 3: Troubleshooting Help For more information about dialing properties, click Start, then click Help and Support. Type dialing in the Search box, then press E NTER Disconnect any answering machine, fax • machine, or printer that is on the same line as the modem.
- Page 43 Your 56K modem does not connect at 56K Current FCC regulations restrict actual data transfer rates over public telephone lines to 53K. Other factors, such as line noise, telephone service provider equipment, or ISP limitations, may lower the speed even further. If your computer has a v.90 modem, the speed at which you can upload (send) data is limited to 33.6K.
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Page 44: Monitor
Chapter 3: Troubleshooting The modem is noisy when it dials and connects When your modem tries to connect to another handshaking modem, it begins . Handshaking is a digital “getting acquainted” conversation between the two modems that establishes connection speeds and communication protocols. You may hear unusual handshaking sounds when the modems first connect. -
Page 45: Mouse
Help For more information about changing the screen resolution, click Start, then click Help and Support. Type screen resolution in the Search box, then press E NTER Mouse The mouse does not work Make sure that the mouse cable is plugged •... -
Page 46: Optical Disc Drives
Chapter 3: Troubleshooting Optical disc drives The computer does not recognize a disc or the CD or DVD drive Make sure that the disc label is facing up, • then try again. Try a different disc. Occasionally discs are • flawed or become scratched and cannot be read by the disc drive. -
Page 47: Passwords
A DVD movie will not play Make sure that you have a DVD drive. • Make sure that the disc label is facing up, • then try again. Try a different disc. Occasionally discs are • flawed or become scratched and cannot be read by the DVD drive. -
Page 48: Power
Chapter 3: Troubleshooting Power Your computer will not turn on Make sure that the power cord is connected • to an AC power source and to your computer, and that your computer is turned If your computer is plugged into a surge •... -
Page 49: Sound
You see a “Printer queue is full” error message Make sure that the printer is not set to work • offline. Wait until files have been printed before • sending additional files to the printer. If you print large files or many files at one •... - Page 50 Chapter 3: Troubleshooting USB speakers and HDMI devices can support • hot-plugging. Analog speakers will always be listed in the output device priority list regardless of the presence or absence of the speakers. Output device priority (if supported) USB Speaker Analog HDMI Switching audio output...
- Page 51 Setting up displays Right-click on the desktop and choose Screen • resolution. Choose the monitor that you want to set as • the primary monitor and check Make this my main display, then press Apply and OK to change the setting. If you want to extend your desktop to the •...
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Page 52: Recovering Your System
(also called your system). eMachines provides everything you need to recover your system under most conditions. Caution To prepare your computer for additional system recovery options, you should create a set of recovery discs as soon as possible. -
Page 53: Creating Recovery Discs
Windows operating system and factory-loaded software and drivers. To reinstall using discs, you must create the set of recovery discs beforehand. To create recovery discs: Click (Start), All Programs, eMachines, then click eMachines eMachines Recovery Management. Recovery Management opens. -
Page 54: Recovering Pre-Installed Software And Drivers
• come pre-installed on your computer, you need to follow that software’s installation instructions. To recover your pre-installed software and drivers: Click (Start), All Programs, eMachines, then click eMachines eMachines Recovery Management. Recovery Management opens. - OR - If you are recovering from your driver and... -
Page 55: Returning Your System To Its Factory Condition
Recovering from within Windows OS To reinstall Windows OS and all pre-installed software and drivers: Click (Start), All Programs, eMachines, then click eMachines eMachines Recovery Management. Recovery Management opens. Click the Restore tab, then click Restore system to Confirm Restoration factory default. - Page 56 Click OK. The recovery process begins by restarting your computer, then continues by copying files to your hard drive. This process may take a while, but eMachines Recovery Management screen shows you its progress. When the recovery has finished, a dialog box prompts you to restart your computer.
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Page 57: Telephone Support
If you did not purchase the hardware or software from eMachines, see the manufacturer’s documentation and technical support resources. If you have “how to” questions about using •... -
Page 58: Self-Help
Self-help how-to If you have questions about using your eMachines-supplied hardware or software, see the following resources: The printed or online documentation that • came with your hardware or software. In many cases, additional product information... -
Page 59: Appendix A: Regulations And Safety Notices
Appendix A Regulations and safety notices... -
Page 60: Taking Care Of Your Computer
Appendix A: Regulations and safety notices Taking care of your computer Please read the important instructions listed in this section. Following these instructions will help you maximize the durability of your computer. Important tips • Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator. -
Page 61: To Clean Your Monitor
To clean an optical mouse For users of an optical mouse, refer to the documentation that came with your mouse for maintenance instructions. To clean your monitor Make sure that you keep your screen clean. For cleaning instructions, refer to the documentation that came with your monitor. -
Page 62: Declaration Of Conformity For Eu Countries
Appendix A: Regulations and safety notices Notice: Shielded cables All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations. In compliance with FCC regulations, use shielded cables to connect to other computing devices. A dual-link cable is recommended for DVI output. -
Page 63: Modem Notices
Modem notices Notice for USA This equipment complies with Part 68 of the FCC rules. Located on the modem is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. Upon request, you must provide this information to your telephone company. - Page 64 Appendix A: Regulations and safety notices Notice for New Zealand The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
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Page 65: Laser Compliance Statement
Laser compliance statement The CD or DVD drive used with this computer is a laser product. The CD or DVD drive's classification label (shown below) is located on the drive. CLASS 1 LASER PRODUCT CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO BEAM. -
Page 66: Declaration Of Conformity
Acer Europe SA Via Cantonale, Centro Galleria 2 6928 Manno Switzerland Hereby declare that: Product: Personal Computer Trade Name: eMachines Model Number: XXX series SKU Number:XXX-xxx (“x” = 0~9, a ~ z, A ~ Z or Blank) Is compliant with the essential requirements and other relevant provisions of the... - Page 67 The standards listed below are applied to the product if built with WLAN module or wireless keyboard and mouse. R&TTE Directive 1999/5/EC as attested by conformity with the following harmonized standard: • Article 3.1(a) Health and Safety -. EN60950-1 -. EN62311 •...
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Page 68: Federal Communications Commission
The following local Manufacturer /Importer is responsible for this declaration: Product: Personal Computer Trade Name: eMachines Model Number: XXX series SKU Number: XXX-xxx, ("x" = 0~9, a ~ z, A ~ Z or Blank) - Page 70 Remark: All images are for reference purposes only. Actual configuration may vary. V10A2...