Troubleshooting - Motorola ELECTRIFY M User Manual

Troubleshooting

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Troubleshooting
Crash recovery
Service & repairs
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Crash recovery
In the unlikely event that your phone stops responding to
touches and key presses, try a forced reboot—press and
hold both the Power and Volume Down keys for about 15
seconds. If necessary, hold the Power key to turn your
phone back on.
Service & repairs
If you have questions or need assistance, we're here to
help.
Go to www.motorola.com/repair (United States) or
www.motorola.com/support (Canada), where you can
select from a number of customer care options. You can
also contact the Motorola Customer Support Center at:
1-800-734-5870 (United States), 1-888-390-6456
(TTY/TDD United States for hearing impaired), or
1-800-461-4575 (Canada).