Troubleshooting; Common Problems - Ricoh Aficio SP 100 e User Manual

6. Troubleshooting

Common Problems

This section describes how to troubleshoot common problems that may occur while operating the
machine.
Problem
The machine does not turn on.
Pages are not printed.
Strange noise is heard.
• If any of these problems persist, turn off the power, pull out the power cord, and contact your sales
or service representative.
Possible cause
The power cord is not
connected properly.
• The USB cable is not
connected correctly.
• Front cover is closed.
The consumable is not properly
installed.
Solution
• Make sure that the power
plug is firmly inserted into
the wall outlet.
• Make sure that the wall
outlet is not defective by
connecting another
working device.
• Reconnect the USB cable.
• Open the front cover and
tray extension.
Confirm that the consumable is
properly installed.
29