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LG 6812D-MGCP IP Phone Provisioning Guide
Sylantro-hosted Service Release 3.2.1
July 2007
Covad Confidential

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   Summary of Contents for LG 6812D-MGCP

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    LG 6812D-MGCP IP Phone Provisioning Guide Sylantro-hosted Service Release 3.2.1 July 2007 Covad Confidential...

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    LG IP Phone Turn-up Summary for New Installs* Covad offers several stream-lined ways to provision LG IP phones on our network, depending upon the type of circuit. Phone Location Configuration Overview of Description of what happens to Document phone Local Configuration Steps 1.

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    LG phones. If you are using a dumb switch that does not support VLANs, please see the LG VLAN Guide on what you need to do to setup the phone. In this scenario, you...

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    Switch configuration options (phone+PC) The following are two configurations for the LG phones that support PC-behind-the-phone on the Ethernet switch (Catalyst 2950/2960/3550/3560/3750): Configuration 1 • For the port that has the LG phone connected: interface <port on switch that has phone with PC connected>...

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    Switch troubleshooting guide with LG phones In some cases, a brand new LG phone out of the box will not receive IP settings, firmware, or its configuration. To fix this issue, follow the steps below: On the switch configuration, change the switchport that the LG phone is plugged into to access mode only.

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    LG phone that has been replaced by the LG 6812 and 6830. This template should not be used. If the LG phone templates are missing, you can create new phone templates from the “Services” tab under the Admin portal From the “Services” tab, select “Phone Templates”...

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    LG IP Phone Configuration using DHCP For installations using: Managed circuits Public or Private WAN IP addresses DHCP addressing on LAN LG 6812D MGCP IP phone...

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    Configuring the Router and Switch for DHCP The appropriate CPE router and switch configurations must be applied to support DHCP. These steps must be completed by Covad prior to configuring the phones. As part of router turn-up, add in configuration for DHCP support In addition to the standard configuration applied to the CPE router, the following items must be configured to support DHCP for the phones.

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    800-278-7114 if you need confirmation your router is configured properly The following 7 steps are used to provision multiple LG IP phones in a batch mode. At least three days prior to the activation, contact your Covad Provisioning Coordinator and provide/obtain the following information: The physical street address where the activation will take place.

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    LG IP Phone Configuration using DHCP If the phone has been configured before and you need to reset the phone to default settings, press the Settings button on the phone, then the 6 button and finally the # button Prepare to configure the phone by following these steps. Upon completion of this step, the phone will begin to perform a software upgrade, reboot itself, and register with the Covad switch, all of which should take about 5 minutes to complete.

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    System. Registration codes and password may be 4 or 5 digits in length. Contact voipsupport@covad.com to get the Registration Code and Password. The LG phone LCD will now display the extension assigned to the phone. You can now go into the ADMIN portal and station dashboard to program the function keys.

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    LG IP Phone Configuration using Static IPs For installations where DHCP is not used: Managed circuits Public or Private WAN IP addresses Statically assigned addressing on LAN LG 6812D MGCP IP phones...

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    LG IP Phone Configuration – Manual Method The following 17 steps are used to provision multiple LG IP phones in a batch mode. At least three days prior to the activation, contact your Covad Provisioning Coordinator and provide/obtain the following information: The physical street address where the activation will take place.

  • Page 14

    LG IP Phone Configuration – Manual Method To configure the phone manually, the following information will be needed IP address for the LG phone Subnet Mask Default Gateway Address TFTP server IP address (64.2.21.251 SNVL, 64.2.21.45 SNJS, 68.165.105.181 SNVL2 or 72.245.184.75 Call Server IP address (68.165.105.130 SNVL, 64.2.21.61 SNJS, 68.165.105.160 SNVL2 or...

  • Page 15

    LG IP Phone Configuration – Manual Method Configure the IP address for the phone by using the following command sequence. Click the “Settings” button on the phone Press the (1) button, or move cursor to “1. Network Configuration” using [Next]/[Prev] soft keys, and press the [OK ] soft key.

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    LG IP Phone Configuration – Manual Method Configure the Default Gateway address for the phone by using the following command sequence. Click the “Settings” button on the phone Press the (1) button, or move cursor to “1. Network Configuration” using [Next]/[Prev] soft keys, and press the [OK ] soft key.

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    LG IP Phone Configuration – Manual Method Configure the TFTP Server address for the phone by using the following command sequence. Click the “Settings” button on the phone Press the (5) button, or move cursor to “5. S/W Update” using [Next]/[Prev] soft keys, and press the [OK ] soft key.

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    LG IP Phone Configuration – Manual Method 12. Configure the NTP Server Address for the phone by using the following command sequence. Click the “Settings” button on the phone Press the (4) button, or move cursor to “4. Time Configuration” using [Next]/[Prev] soft keys, and press the [OK ] soft key.

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    System. Registration codes and password may be 4 or 5 digits in length. Contact voipsupport@covad.com to get the Registration Code and Password. The LG phone LCD will now display the extension assigned to the phone. You can now go into the ADMIN portal and station dashboard to program the function keys.

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    LG 6812D Button overview Covad Confidential...

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    LG phone distributor Priority Contact and ordering information Phone: 800-831-9960 or 952- 472-6999 Fax : 952-472-6962 E-Mail: 1stpriority@mail.com Business hours 1st Priority is staffed from 8 a.m. to 4 p.m. (Central Time) Monday through Friday. Voice or fax messages will be returned within two business hours.

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