LaCie 301076 - DVD+/-RW Drive Slim Design User Manual page 19

LaCie Slim DVD±RW •
User Manual
Problem
The drive is not running
noticeably faster when
connected via Hi-Speed
USB 2.0.
The drive is working
slowly.
The drive's media tray will
not open.
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Question
Are there other USB devices con-
nected to the same port or hub?
Is the drive connected to a USB hub?
Is the drive connected to a Hi-Speed
USB 2.0 port on your computer?
Does your computer or operating
system support Hi-Speed USB 2.0?
Is the drive connected directly to the
host computer?
Have you tried dragging the disc's
icon to the Trash?
Has a software program locked the
eject function?
Solution
Disconnect any other USB devices and see if the drive's perfor-
mance improves.
A Hi-Speed USB 2.0 device can only operate at Hi-Speed USB 2.0
speeds if it is connected to a Hi-Speed USB 2.0 port or hub. Make
sure your USB hub supports Hi-Speed USB 2.0.
Make sure that the Hi-Speed USB 2.0 drivers for both your host
bus adapter and device have been installed correctly. If in doubt,
uninstall the drivers and re-install them.
See 1.1. Minimum System Requirements
for more information.
Make sure that your drive is connected directly to the computer (see
2. Connecting Your LaCie Slim DVD±RW
For best performance, connect devices directly to the computer. For
more information, see 4.6. Data
Drag the disc icon onto the Trash icon. The disc should then eject
automatically. If this does not work, try using the eject function of
the software program that you are using.
To check, disconnect the interface cable, then reconnect and push
the Open/Close button. If the disc still will not eject, see section
3.4. Emergency Disc Ejection
your media.
Troubleshooting
page 19
and 4.6. Data Transfers
for more information).
Transfers.
for more information on how to eject