Hp Contact Information; Subscription Service; Document Conventions And Symbols - HP StorageWorks 12000 - Virtual Library System EVA Gateway Manual

• Product serial numbers
• Product model names and numbers
• Applicable error messages
• Operating system type and revision level
• Detailed, specific questions

HP contact information

For the name of the nearest HP authorized reseller:
• See the Contact HP worldwide (in English) webpage
wwcontact_us.html).
• In the United States, call 1-800-345-1518.
• In Canada, call 1-800-263-5868.
For HP technical support:
• In the United States, for contact options see the Contact HP United States webpage
come.hp.com/country/us/en/contact_us.html). To contact HP by phone:
• Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days
a week. For continuous quality improvement, calls may be recorded or monitored.
• If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more inform-
ation about Care Packs, refer to the HP website (http://www.hp.com/hps).
• In other locations, see the Contact HP worldwide (in English) webpage
country/us/en/wwcontact.html).

Subscription Service

HP strongly recommends that customers register online using the Subscriber's choice web site:
/www.hp.com/go-e-updates.
Subscribing to this service provides you with e-mail updates on the latest product enhancements,
newest driver versions, and firmware documentation updates as well as instant access to numerous
other product resources.
After subscribing, locate your products by selecting Business support and then Storage under Product
Category.

Document Conventions and Symbols

Table 30 Document conventions
Convention
Blue text: Table 30
Blue, underlined text:
Bold text
210 Support and Other Resources
Element
Cross-reference links and e-mail addresses
http://www.hp.com Web site addresses
•
•
•
(http://welcome.hp.com/country/us/en/
Keys that are pressed
Text typed into a GUI element, such as a box
GUI elements that are clicked or selected, such as menu
and list items, buttons, tabs, and check boxes
(http://wel-
(http:// welcome.hp.com/
http:/