Chapter 7: Part Numbers And Support; Customer Service - Extreme Networks Summit WM3400 Installation Manual

7 Part Numbers and Support
The following table lists the part numbers of the Summit WM3400 wireless LAN
controller.
Description
Summit WM3400 Wireless LAN Controller
Rack Mount Kit for Summit WM3400
Spare Power Module for Summit WM3400

Customer Service

NOTE
Services can be purchased from Extreme Networks or through one of its channel partners. If you
are an end-user who has purchased service through an Extreme Networks channel partner, please
contact your partner first for support.
Extreme Networks Technical Assistance Centers (TAC) provide 24x7x365 worldwide
coverage. These centers are the focal point of contact for post-sales technical and
network-related questions or issues. TAC will create a Service Request (SR) number and
manage all aspects of the SR until it is resolved. For a complete guide to customer
support, see the Technical Assistance Center User Guide at:
http://www.extremenetworks.com/go/TACUserGuide
The Extreme Networks eSupport website provides the latest information on Extreme
Networks products, including the latest Release Notes, troubleshooting, downloadable
updates or patches as appropriate, and other useful information and resources.
Directions for contacting the Extreme Networks Technical Assistance Centers are also
available from the eSupport website at:
https://esupport.extremenetworks.com
Summit WM3400 Wireless LAN Controller Installation Guide
Part Number
15717
15738
15739
43