Brother MFC-9460CDN Basic User's Manual page 124

Error Message
Jam Inside
Jam MP Tray
Jam Rear
Jam Tray 1
Jam Tray 2
Limit Exceeded
Low Temperature
No Belt Unit
No Paper
No Permission
No Response/Busy
No Toner
No Tray
No Waste Toner
Not Available
116
Cause
The paper is jammed inside the
machine.
The paper is jammed in the MP
tray of the machine.
The paper is jammed in the back
of the machine.
The paper is jammed in the paper
tray of the machine.
The printing limit set by Secure
Function Lock 2.0 was reached.
The room temperature is too low
for the machine to operate.
The belt unit is not installed
correctly.
The machine is out of paper or
paper is not correctly loaded in
the paper tray.
You have attempted to print in
colour using a Secure Function
Lock ID that is restricted to mono
printing only. The print job will be
cancelled.
The number you dialled does not
answer or is busy.
The toner cartridge for the colour
indicated on the LCD is not
installed correctly.
The paper tray indicated on the
LCD is not installed properly.
The waste toner box is not
installed properly.
The requested function is not
permitted to all IDs by Secure
Function Lock 2.0.
Action
(See Paper is jammed inside the machine
on page 127.)
(See Paper is jammed in the MP tray
on page 123.)
(See Paper is jammed at the back of the
machine on page 125.)
(See Paper is jammed in paper tray 1 or
tray 2 on page 124.)
Contact your administrator to check your
Secure Function Lock Settings.
Increase the room temperature to allow the
machine to operate.
Re-install the belt unit. (See Replacing the
belt unit on page 81.)
Do one of the following:
Refill the paper in the paper tray.

 Remove the paper and load it again.
 If the problem is not resolved, the paper
pick-up roller may need to be cleaned.
Clean the paper pick-up roller. (See
Cleaning the paper pick-up rollers
on page 109.)
Contact your administrator to check your
Secure Function Lock Settings.
Verify the number and try again.
Pull out the drum unit. Take out the toner
cartridge for the colour indicated on the
LCD, and then put it back into the drum unit.
Re-install the paper tray that is indicated on
the LCD.
Re-install the waste toner box. (See
Replacing the waste toner box on page 86.)
Contact your administrator to check your
Secure Function Lock Settings.