For Epson Preferred
Follow these easy steps to
obtain technical support.
Step 1: Have your serial number available:
Step 2: Call toll-free 888-377-6611.*
Step 3: Follow the voice prompt instructions.
Step 4: Enter your Unit ID Number.
Step 5: Be prepared to work with the Technical Support
Specialist to diagnose the problem.
Operating Hours: Currently Monday through Friday,
Pacific Time (subject to change)
* If you experience difficulty using your Unit ID Number to access the Toll-Free Preferred line,
please call 562-276-1305 during normal business hours so we may resolve the problem. This
phone number provides access to the same Epson Preferred Technical Support Staff as the