Chapter 4 Troubleshooting - Epson Stylus Pro - Stylus Color Pro Ink Jet Printer Installation And Operation Manual

This troubleshooting guide lists possible solutions for common problems. Before
using this guide, you should check the Message Log View for errors. If no errors are
indicated, then use this guide to find a solution to your problem. If
problem after reviewing this section, please call Birmy Customer Support (407)
723-2893. Hours of operation are 9am-8pm EST.
The Following Message Appears When Attempting to Launch PowerRIP
PowerRIP has not been registered-see Registering PowerRIP on page 3. If you
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have registered and still get this message:
Have you loaded PowerRIP on a different Macintosh?
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Have you replaced or changed your System boot-up disk?
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See Registering PowerRIP on page 3 to reinstall the BirmyKey. If you have
recorded the Fulfillment Responce number it is not necessary to call the Birmy
Fulfillment Center; type that number in the Response box and click on Register.
Have you purchased an additional EPSON Stylus that has not been registered?
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Call Birmy Customer Support to arrange for registration information.
Out of Memory, Memory Low and VM Error Messages
There are other ways to increase your RAM rather than purchasing and
installing expensive SIMMs. PowerRIP's performance will be enhanced by the
addition of available memory, especially on complex jobs.
Virtual Memory On. Go to Control Panel under the Apple symbol and select
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the Memory Control Panel. Click the On button in the Virtual Memory panel.
Install RAM Doubler. A relatively low-cost Extension from Connectix which
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effectively doubles the amount of your physical RAM.
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