Lexmark C720 Clearing Jams Manual
Clearing paper jams
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Also See for C720:
- Service manual (442 pages) ,
- User reference manual (299 pages) ,
- Setup manual (117 pages)
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Printing
Using color
Paper handling
Maintenance
Troubleshooting
Administration
Index
Paper jam messages
The following table lists the paper jam messages. The message number indicates where the
paper jam occurred.
Paper jam messages
Message
To locate the jam...
Open the rear door
201 Paper Jam
Open the top door
202 Paper Jam
Open the duplex unit top
230 Paper Jam
door
Open the duplex unit lower
231 Paper Jam
door
Open the paper tray
24x Paper Jam
CAUTION!
The inside of the printer may be hot. Allow the printer to cool before touch-
ing any internal components.
By carefully selecting print media and loading it properly, you should avoid most paper jams.
For more information on proper paper handling and avoiding paper jams, see
handling.
www.lexmark.com
Lexmark C720
Clearing paper jams
For details see...
201 paper jam (rear door)
202 paper jam (fuser and output rollers)
230 paper jam (duplex unit top door)
231 paper jam (duplex unit lower door)
24x paper jam (trays 1 or 2)
1
Paper
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Summary of Contents for Lexmark C720
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Page 1: Clearing Paper Jams 1
The inside of the printer may be hot. Allow the printer to cool before touch- ing any internal components. By carefully selecting print media and loading it properly, you should avoid most paper jams. Index For more information on proper paper handling and avoiding paper jams, see Paper handling. www.lexmark.com Lexmark C720... -
Page 2: Clearing Paper Jams
The illustration of the paper path may help you. For paper Using color jams occurring in the duplex unit, see Clearing paper jams in the duplex unit. Top output bin Paper handling Maintenance Troubleshooting Tray 1 Administration Tray 2 Index www.lexmark.com Lexmark C720... - Page 3 Maintenance Troubleshooting Administration Index www.lexmark.com Lexmark C720...
- Page 4 Clearing paper jams Printing The following illustration identifies the printer jam number locations. Using color Paper handling Maintenance Troubleshooting Administration Index www.lexmark.com Lexmark C720...
- Page 5 Pull the rear door release latch toward the rear of the printer. Using color CAUTION! The inside of the printer may be hot. Allow the printer to cool before touch- ing any internal components. Paper handling Maintenance Troubleshooting Administration Rear door release latch Index www.lexmark.com Lexmark C720...
- Page 6 Clearing paper jams Printing Lower the rear door and carefully remove any paper from the back of the printer. Using color Paper handling Maintenance Troubleshooting Rear door Administration Index www.lexmark.com Lexmark C720...
- Page 7 Clearing paper jams Printing Close the rear door. Press on the operator panel. Using color Paper handling Maintenance Troubleshooting Administration Index www.lexmark.com Lexmark C720...
- Page 8 Note: Paper jammed in the fuser rollers must be removed from the back of the Using color printer to avoid contaminating the fuser rollers with unfused toner. Carefully remove any jammed paper from the output rollers. Paper handling Maintenance Troubleshooting Administration Index www.lexmark.com Lexmark C720...
- Page 9 Pull the rear door release latch toward the rear of the printer and lower the rear door. CAUTION! The inside of the printer may be hot. Allow the printer to cool before touch- Using color ing any internal components. Paper handling Maintenance Troubleshooting Administration Rear door release latch Index www.lexmark.com Lexmark C720...
- Page 10 Clearing paper jams Printing Slide the top door release latch toward the front of the printer. Lift the top door. Using color Paper handling Maintenance Troubleshooting Administration Top door release latch Index www.lexmark.com Lexmark C720...
- Page 11 Clearing paper jams Printing Move the green roller locking levers toward the rear of the printer. Using color Paper handling Roller locking lever Maintenance Troubleshooting Roller locking lever Administration Index www.lexmark.com Lexmark C720...
- Page 12 Clearing paper jams Printing Remove the jammed paper from the rear of the printer. Using color Paper handling Maintenance Troubleshooting Administration Index www.lexmark.com Lexmark C720...
- Page 13 Clearing paper jams Printing Move the green roller locking levers to center position. Using color Paper handling Roller locking lever Maintenance Troubleshooting Administration Roller locking lever Index www.lexmark.com Lexmark C720...
- Page 14 Clearing paper jams Printing Close the top door. Using color Paper handling Maintenance Troubleshooting Administration Index www.lexmark.com Lexmark C720...
- Page 15 Clearing paper jams Printing Close the rear door. Press on the operator panel. Using color Paper handling Maintenance Troubleshooting Administration Index www.lexmark.com Lexmark C720...
- Page 16 24x Paper jam (trays 1 or 2) Pull the paper tray completely out of the printer and set it on a flat surface. Using color Remove any wrinkled or damaged paper. Paper handling Maintenance Troubleshooting Administration Index www.lexmark.com Lexmark C720...
- Page 17 Clearing paper jams Printing Examine inside the paper tray cavity and remove any paper inside the printer. Using color Paper handling Maintenance Troubleshooting Administration Index www.lexmark.com Lexmark C720...
- Page 18 Clearing paper jams Printing Place the paper in the paper tray. Hold the paper tray with both hands and firmly slide it all the way into the printer. Using color Paper handling Maintenance Troubleshooting Administration Index www.lexmark.com Lexmark C720...
- Page 19 Pull the rear door release latch toward the rear of the printer. CAUTION! The inside of the printer may be hot. Allow the printer to cool before touch- Using color ing any internal components. Paper handling Maintenance Troubleshooting Administration Rear door release latch Index www.lexmark.com Lexmark C720...
- Page 20 Clearing paper jams Printing Carefully remove any paper from the back of the printer. Using color Paper handling Maintenance Troubleshooting Administration Rear door Index www.lexmark.com Lexmark C720...
- Page 21 Clearing paper jams Printing Close the rear door. Press on the operator panel. Using color Paper handling Maintenance Troubleshooting Administration Index www.lexmark.com Lexmark C720...
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Page 22: Clearing Paper Jams In The Duplex Unit
You must clear the paper from this area. The illustration of the duplex unit paper path may help you. Paper handling Top duplex door paper jam 230 Maintenance Troubleshooting Lower duplex door Administration paper jam 231 Index www.lexmark.com Lexmark C720... - Page 23 The Jam Recovery setting in the Setup Menu determines whether the printer reprints the jammed page. See Auto Continue for more information. 230 Paper jam (duplex unit top door) Paper handling Open the top duplex door. Maintenance Troubleshooting Administration Index www.lexmark.com Lexmark C720...
- Page 24 Clearing paper jams Printing Carefully remove any jammed paper from the top of the duplex unit. Using color Paper handling Maintenance Troubleshooting Administration Index www.lexmark.com Lexmark C720...
- Page 25 Clearing paper jams Printing Close the top duplex door. Press on the operator panel. Using color Paper handling Maintenance Troubleshooting Administration Index www.lexmark.com Lexmark C720...
- Page 26 Clearing paper jams Printing 231 Paper jam (duplex unit lower door) Open the outer lower duplex access door. Using color Paper handling Maintenance Troubleshooting Administration Index www.lexmark.com Lexmark C720...
- Page 27 Clearing paper jams Printing Carefully remove any jammed paper from the rear of the duplex unit. Using color Paper handling Maintenance Troubleshooting Administration Index www.lexmark.com Lexmark C720...
- Page 28 Clearing paper jams Printing Lower the inner rear duplex door. Using color Paper handling Maintenance Troubleshooting Administration Index www.lexmark.com Lexmark C720...
- Page 29 Clearing paper jams Printing Lift the inner rear duplex access panel. Using color Paper handling Maintenance Troubleshooting Administration Index www.lexmark.com Lexmark C720...
- Page 30 Clearing paper jams Printing Carefully remove any jammed paper from inside the duplex unit. Using color Paper handling Maintenance Troubleshooting Administration Index www.lexmark.com Lexmark C720...
- Page 31 Clearing paper jams Printing Close the inner and outer rear duplex access doors. Press on the operator panel. Using color Paper handling Maintenance Troubleshooting Administration Index www.lexmark.com Lexmark C720...