Lexmark 935dn - C Color Laser Printer Troubleshooting Manual page 7

Print is too light
These are possible solutions. Try one or more of the following:
C , ,
HECK THE DARKNESS BRIGHTNESS
SETTINGS
The Toner Darkness setting is too dark, the RGB Brightness
setting is too dark, or the RGB Contrast setting is too high.
• From Print Properties, change these settings.
Note: This solution applies to Windows users only.
• From the Quality menu, change these settings.
H
AS THE PAPER ABSORBED MOISTURE DUE TO HIGH
?
HUMIDITY
•
Load paper from a fresh package.
•
Store paper in its original wrapper until you use it.
C
HECK THE PAPER
Avoid textured paper with rough finishes.
C P T
HECK THE APER YPE SETTING
Make sure the Paper Type setting matches the paper loaded in
the tray.
M C S
AKE SURE OLOR AVER IS SET TO
Color Saver may be set to On.
I ?
S THE TONER LOW
When 88 <color> toner low appears, order a new
cartridge.
A
TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
Repeating defects
AND CONTRAST
D
O MARKS OCCUR REPEATEDLY ONLY IN ONE COLOR
AND MULTIPLE TIMES ON A PAGE
Replace the photoconductor(s) if the defects occur every:
• 44 mm (1.7 in.)
•
94 mm (3.7 in.)
Note: The printer has four photoconductors: cyan, magenta,
yellow, and black. The cyan, magenta, and yellow
photoconductors must all be replaced at the same time. The
black photoconductor can be replaced separately.
Skewed print
C
HECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the
paper size loaded.
C
HECK THE PAPER
Make sure you are using paper that meets the printer
specifications.
O
FF
?
7
Solid color pages
The printer may need to be serviced. For more information,
contact Customer Support.
Toner fog or background shading
appears on the page
A
TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
A
RE THE PHOTOCONDUCTORS WORN OR DEFECTIVE
Replace the photoconductor(s).
Note: The printer has four photoconductors: cyan, magenta,
yellow, and black. The cyan, magenta, and yellow
photoconductors must all be replaced at the same time. The
black photoconductor can be replaced separately.
I
S THERE TONER IN THE PAPER PATH
Contact Customer Support.
Toner rubs off
?
?