Steps to basic printing
Beyond the basics
Maintaining your printer
Troubleshooting
Appendix
Index
• Bidirectional support is enabled in your printer software.
From the printer's Control Program, click the Options
1
tab.
Make sure Enable Bidirectional Support is checked.
2
For additional help, refer to the Troubleshooting section of your
printer software Help files.
Printer prints slowly or doesn't print
If your printer doesn't print, your printer and your computer may not
be able to communicate properly.
The following events also indicate two-way communications
problems:
• A message displays on your computer screen indicating your
printer cannot establish bidirectional communications with your
computer.
• Print cartridge ink level indicators on the Cartridges tab of the
printer's Control Program are shaded.
• Error messages (such as Paper Out) and job progress
information do not display on your computer screen.
Troubleshooting
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