Steps to basic printing
Beyond the basics
Maintaining your printer
Troubleshooting
Appendix
Index
Troubleshooting
This section lists printer problems that can occur, and what you can
do to solve them. From the list of printing problems below, select a
category that describes your printing problem. Then read the
category for the solution to your problem.
Printer prints slowly or doesn't print
Paper misfeeds or jams
Document prints with mistakes or poor quality
Problems with transparencies, photos, or envelopes
Error messages and flashing lights
When there is a problem, first make sure that:
• The power supply is plugged into the printer and a properly
grounded electrical outlet.
• The printer is turned On.
• If you are using a parallel cable, make sure it is an IEEE 1284-
compliant parallel cable that supports bidirectional printing.
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