Troubleshooting; Quick Tips - NETGEAR WNR2200 - N300 Wireless Router User Manual

This chapter provides information about troubleshooting your N300 Wireless Router with USB
WNR2200. After each problem description, instructions are provided to help you diagnose and
solve the problem. As a first step, review the Quick Tips.
Tip: NETGEAR provides helpful articles, documentation, and the latest software
updates at http://www.netgear.com/support.
This chapter includes the following sections:
• "Quick Tips"
• "Troubleshooting Basic Functions" on page 8-3
• "Cannot Access the Internet" on page 8-5
• "Troubleshooting a Network Using the Ping Utility" on page 8-6
• "Problems with Date and Time" on page 8-8
• "Wireless Connectivity" on page 8-9
• "Restoring the Default Configuration and Password" on page 8-13

Quick Tips

This section describes tips for troubleshooting some common problems.
Table 8-1. Quick Tips
Recommendation
Be sure to restart your network in this sequence.

Troubleshooting

N300 Wireless Router with USB WNR2200 User Manual
Instructions
1. Turn off and unplug the modem.
2. Turn off the wireless router and computers.
3. Plug in the modem and turn it on. Wait 2 minutes.
4. Turn on the wireless router and wait 2 minutes.
5. Turn on the computers.
v1.0, September 2010
Chapter 8
Troubleshooting
8-1