Samsung ML-2010 User Manual page 60

Problem
The paper There is too much
keeps paper in the paper
jamming. tray.
An incorrect type of
paper is being used.
There may be debris
inside the machine.
The printer The printer cable is
prints, but the loose or defective.
text is wrong,
garbled, or
incomplete.
The wrong printer
driver was selected.
The software
application is
malfunctioning.
The operating system
is malfunctioning.
Pages print, The toner cartridge is
but are blank. defective or out of
toner.
The file may have
blank pages.
Some parts, such as
the controller or the
board, may be
defective.
ATTENTION:
If you have any printing problem after your printer prints about 50,000 pages, you must
contact the customer service to replace the transfer roller.
Possible Cause Solution
Remove excess paper from the tray.
If printing on special materials, use the
manual feed mode.
Use only paper that meets the
specifications required by the printer.
Open the front cover and remove the
debris.
Disconnect the printer cable and
reconnect. Try a print job that you have
already printed successfully. If possible,
attach the cable and printer to another
computer and try a print job that you
know works. Finally, try a new printer
cable.
Check the application's printer selection
menu to ensure that your printer is
selected.
Try printing a job from another
application.
If printing from Windows (any version),
exit to a DOS prompt and verify
functionality with the following command:
At a C:\ prompt, type Dir LPT1, and
press Enter. (This assumes you are
connected to LPT1.) Exit Windows and
reboot the computer. Turn the printer off
and then back on again.
Redistribute the toner, if necessary. See
page 4.3.
If necessary, replace the toner cartridge.
Check the file to ensure it does not
contain blank pages.
Contact a service representative.
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OLVING
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ROBLEMS