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The battery won't charge
The battery drains faster than
normal
You can't cancel Call Forwarding
or Call Barring
o
The
symbol is flashing
I can't make international calls
You find your phone becoming
warm during use
Your phone has your SIM Card
inside but the display says:
You find your phone's prompts
in a language other than your
own
64
What to do if...
Check the charger. Is it properly connected? Are its contacts clean and dry? See 'Your Battery'.
Check the battery contacts. Are they clean and dry?
Check the battery temperature. If it is warm, let it cool before recharging.
Is it an old battery? Battery performance will decline after several years use. Replace the battery.
Are you in an area of variable coverage? This uses extra battery power.
Is your antenna fully extended? This helps use less battery power.
Is it a new battery? A new battery will need two to three charge/discharge cycles to attain normal
performance.
Is it an old battery? Battery performance will decline after several years use. Replace the battery.
Is it a battery that hasn't been completely discharged? Allow the battery to fully discharge (until the phone
turns itself off) and then charge the battery overnight.
Check that the Frequency Of Search feature in the Network Selection menu has not been set to
Continuous
. See 'Network Search'.
Check that the Battery Saving Mode feature has not been set to
Are you using your phone in extreme temperatures? At extreme hot or cold temperatures, battery
performance is significantly reduced.
Wait until you are in an area with good network coverage and try again.
There is not enough memory available to store another SMS message. Use the Messages menu to delete one
or more messages from either the received or outgoing message entries.
Some Service Providers automatically bar the ability to make international calls. Contact your Service Provider.
Have you included the relevant codes? Press and hold the 0 key to display the international dialling prefix
(
+
) and then enter the appropriate country code followed by the phone number.
You may notice this during long calls or during charging. The heat is produced by the electronic components
within your phone and is quite normal.
Check Card
Insert Card .
or
SIM Card may be dirty. Turn the phone off, remove the SIM Card and rub the gold chip on the card with a
clean cloth. Replace the card in the phone.
Card Blocked
Unregistered Card
,
contact your Service Provider.
Press M, 2, 6, O. This will route you directly to the language selection submenu. Press the
> key until you see your preferred language. Press O to select.
Off
.
Check that the SIM Card has been inserted correctly. The contacts of the
Damaged Card
Enter Special Code Now
or
, or
Fast
or
. Please
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