Motorola 6809512A76-A User Manual

Motorola wireless phone user's guide
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motorola W370
User's Guide

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Summary of Contents for Motorola 6809512A76-A

  • Page 1 W370 User’s Guide...
  • Page 3 HELLOMOTO Welcome to the world of Motorola digital wireless communications! We are pleased that you have chosen the Motorola W370 wireless phone. Left Soft Key Web Browser Key Volume Keys answer calls. Charge up & Make & connect to your PC.
  • Page 4 1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. 2006 All other product or service names are the property of their respective owners.
  • Page 5: Check It Out

    check it out! Battery Headset Jack Insert the headset accessory for handsfree use. Note: Your phone may not appear exactly as the phone image above. Battery Indicator Message Indicator Call Indicator...
  • Page 6: Table Of Contents

    contents check it out!... 3 menu map ... . 6 Use and Care ..8 essentials .
  • Page 7 Users ....62 FCC Notice to Users. . . 62 Motorola Limited Warranty for the United States and Canada ... . . 63 Hearing Aid Compatibility with Mobile Phones .
  • Page 8: Menu Map

    main menu n Contacts s Call History • Received Calls • Dialed Calls • Call Times * • Data Times * • Data Volumes * e Messages • Create • Inbox • Draft • Outbox • Quick Notes • Voicemail •...
  • Page 9: Settings Menu

    settings menu Ring Style • Style • Detail H Call Forward* • Voice Calls • Cancel All • Forward Status U In Call Setup • In-Call Timer • My Caller ID * • Answer Options • Call Waiting * Z Initial Setup •...
  • Page 10: Use And Care

    Use and Care Use and Care To care for your Motorola phone, please keep it away from: liquids of any kind Don’t expose your phone to water, rain, extreme humidity, sweat, or other moisture. extreme heat or cold Avoid temperatures below -10°C/14°F or above 45°C/113°F.
  • Page 11: Essentials

    essentials CAUTION: Before using the phone for the first time, read the Important Safety and Legal Information included in the gray-edged pages at the back of this guide. about this guide This guide shows how to locate a menu feature as follows: Find it : M >...
  • Page 12: Sim Card

    SIM card Your Subscriber Identity Module (SIM) card contains personal information like your phone number and Contacts entries. Caution: Do not bend or scratch your SIM card. Keep it away from static electricity, water, and dirt. essentials battery battery installation...
  • Page 13: Battery Charging

    Battery life depends on the network, signal strength, temperature, features, and accessories you use. • Always use Motorola Original™ batteries and chargers. The warranty does not cover damage caused by non-Motorola batteries and/or chargers. • New batteries or batteries stored for a long time may take more time to charge.
  • Page 14: Turn It On & Off

    • It is normal for batteries to gradually wear down and require longer charging times. If you notice a change in your battery life, it is probably time to purchase a new battery. Contact your local recycling center for 032375o proper battery disposal.
  • Page 15: Answer A Call

    answer a call When your phone rings and/or vibrates, press N to answer. To end the call, press P . You can also answer or end a call by pressing any key when the Multi-key answer option is activated: Find it: M > Settings > In Call Setup >...
  • Page 16: Main Attractions

    main attractions multimedia messages For more message features, see page 42. send a multimedia message A Multimedia Messaging Service (MMS) message contains pages with text and media objects (including photos, pictures, animations, or sounds). You can send the multimedia message to other phones with MMS and to email addresses: Find it: M >...
  • Page 17: Receive A Multimedia Message

    To enter a new number, highlight [One Time Entry] and press SELECT. To enter and store a new number, highlight [New Phonebook Entry] and press SELECT. The entry can be saved in your SIM card or to your phone. 4 When you finish entering numbers/ addresses, press OK.
  • Page 18: Chatting

    chatting Select Chat from the Tools menu to keep in touch with friends. You can save time by inserting a common phrase, such as In a meeting now or Take Care. Press NEW > Msg: > M > INSERT. See “chat” on page 43. main attractions...
  • Page 19: Basics

    basics See page 1 for a basic phone diagram. display The home screen displays when you turn on the phone. To dial a number from the home screen, press the number keys and N. Note: Your home screen may look different depending on your service provider.
  • Page 20: Status Indicators

    In the home screen, press S up, down, left, or right to open basic menu features. You can choose to show or hide home screen display icons: Find it: M > Personalize > Home Screen > Home Keys > Icons status indicators Status indicators are shown at the top of the home screen:...
  • Page 21 4 Roam Indicator − Shows when your phone is seeking or using a network outside of your home network. Indicator shows I. 5 Active Line Indicator − Shows ? to indicate an active call, or > to indicate when call forwarding is on. 6 Message Indicator −...
  • Page 22: Status Icons

    status icons The status icons show the status of incoming calls, messages, and the battery. Call Icon Message Icon Battery Icon basics alert/icon call icon Icon rapidly flashes green for incoming calls from a known caller, and slowly flashes green for 30 minutes when there is a missed call from a known caller.
  • Page 23: Menus

    menus From the home screen, press M to enter the main menu. Currently Highlighted Menu Feature z å Main Menu Contacts Icon. Call History Messages É Tools Games & Apps á Internet SELECT EXIT Select highlighted menu feature. Scroll up, down, left, or right.
  • Page 24: Text Entry

    select a feature option Some features require you to select an option from a list: Phonebook another long jeff Press VIEW to long name see details of highlighted option. normal VIEW BACK Press M to open sub-menu. • Press S up or down to highlight the option you want.
  • Page 25: Choosing A Text Entry Method

    choosing a text entry method Multiple text entry methods make it easy for you to enter names, numbers, and messages. The method you select remains active until you select another method. Press # in any text entry screen to select one of the following entry methods: Primary The primary text entry...
  • Page 26: Tap Mode

    • If you want a different word (such as Progress), continue pressing keypad keys to enter the remaining characters. • Press 1 to enter punctuation or other characters. tap mode Press # in a text entry screen to switch to TAP mode.
  • Page 27: Volume

    symbol mode In a text entry screen, press # to switch entry modes until the @ (symbol) indicator displays. Press keypad keys repeatedly to cycle through its symbols. Highlight the symbol you want, then press SELECT. volume You can adjust the earpiece speaker volume while you are talking by pressing S right/up to increase the volume or left/down to decrease the volume.
  • Page 28: Codes & Passwords

    codes & passwords Your phone's unlock code is originally set to 1234. The security code is originally set to 000000. If your service provider didn't change these codes, you should change them: Find it: M > Settings > Security > New Passwords You can also change your SIM PIN or call barring passwords.
  • Page 29: Customize

    customize ring style Your phone rings and/or vibrates to notify you of an incoming call, message, or other event. This ring and/or vibration is called an alert. You can select one of six different alert profiles: Loud Ring, Soft Ring, Vibrate, Vibrate & Ring, Vibrate then Ring, and Silent.
  • Page 30: Wallpaper

    Note: To choose an analog or digital clock for your home screen, press M > Personalize > Home Screen > Clock Set. time, date, date format, and autoupdate setup When you activate the Autoupdate feature, your phone's clock will automatically adjust to the correct time zone when you travel from one time zone to another.
  • Page 31: Screen Saver

    screen saver You can set a picture or animation as a screen saver image. The screen saver displays when no activity is detected for a specified time. Tip: This feature helps save your screen but not your battery. To extend battery life, turn off the screen saver: Find it: M >...
  • Page 32: Optional Handsfree

    option Multi-key Answer by pressing any key or open to answer. Answer by pressing N. Multi-key Open to Answer by opening the flip. answer optional handsfree operation A phone headset enables you to use your phone without using your hands. Note: The use of wireless devices and their accessories may be prohibited or restricted in certain areas.
  • Page 33: Calls

    calls This chapter describes features related to making and answering calls. call history Your phone keeps lists of incoming and outgoing calls, even for calls that did not connect. The most recent calls are listed first. The oldest calls are deleted as new calls are added.
  • Page 34: Redial

    option Add Digits Add digits after the number. Attach Attach a number from Contacts or Number Call History lists. redial 1 Press N to view the Dialed Calls list. 2 Press S to scroll to the entry you want to call. 3 Press N to redial the number.
  • Page 35: Caller Id

    Press LINK to connect the 2 calls. Press M > End Call On Hold to end the call on hold. To turn the call waiting feature on or off: Find it: M > Settings > In Call Setup > Call Waiting caller ID Calling line identification (caller ID) shows the phone number for an incoming call...
  • Page 36: International Calls

    international calls If your phone service includes international dialing, press and hold 0 to insert your local international access code (indicated by +). Then, press the keypad keys to dial the country code, such as +44 for the U.K., +33 for France, etc., and phone number.
  • Page 37: Inserting Special

    store your voicemail number Find it: M > Messages > M > Voicemail Setup 1 Press keypad keys to enter your voicemail number. 2 Press SAVE to store the number. receive voicemail When you receive a voicemail message, your phone displays 1 New Message and a new voicemail indicator on the status pane.
  • Page 38 connects, press and hold *. When p appears, press it to add a pause. Or, if you are adding a wait, keep holding *. When w appears, press it to add a wait. calls...
  • Page 39: Other Features

    other features advanced calling feature conference After your first call participant is connected, dial the next number, press N and then press the LINK key. attach a Dial an area code or phone prefix for a Contacts number, press M > Attach number Number.
  • Page 40 feature M > Settings > Lantern lantern M > Tools > Lantern This feature makes your LCD screen function as a flashlight. To deactivate it, press any key. fixed dial When you turn on fixed dialing, you can call only numbers stored in the fixed dial list.
  • Page 41: Contacts

    contacts feature add new Create a new Contacts entry: entry M > Contacts > M > New > Number Shortcut: Key in the the number using keypad keys, then press STORE. Note: An entry stored on the SIM card is available only from that SIM card.
  • Page 42 feature download You can use this function to ringtones send ringtones from one handset to another: M > Messages > Create > Create Message > New Multimedia Msg > Insert > Sound Ringtones can be downloaded from the Web Browser. When you receive an MMS from another party, you can retrieve a ringtone from that message.
  • Page 43 feature M > Contacts > entry > M category > Category view You can view All entries or those in the predefined category such as Business, Personal, General, VIPs, or a category you create. search a Press a keypad key one or contacts more times to jump to entries entry...
  • Page 44: Messages

    messages For basic multimedia message features, see page 14. feature M > Messages > Create send text message > Create Message > New Text Msg M > Messages > Create send multimedia > Create Message > New message Multimedia Msg Note: Only MMS messages 100 KB or less can be sent and received.
  • Page 45: Chat

    feature browser Read messages messages received by your browser: M > Messages > Browser Msgs sending You can send a vCard by sending an MMS with vCard receiving as an attachment: vCard M > Messages > Create > Create Message > New Multimedia Msg or MMS Templates >...
  • Page 46: Personalizing

    feature M > Internet > Stored Pages go to stored pages M > Internet > History view/go to previous sites M > Internet > General Setting adjust settings Press M in the Internet menu end web browser and choose 4. Exit. P >...
  • Page 47 feature clock view Display an analog or digital clock in the home screen: M > Personalize > Home Screen > Clock Set menu Display the main menu as view graphic icons or as a text- based list: M > Personalize > Main Menu >...
  • Page 48 feature master Reset all options except reset unlock code, security code, and lifetime timer: M > Settings > Initial Setup > Master Reset Note: Before the master reset, you need to input your security code. other features—personalizing feature master To reset all options to their factory settings and clear all clear user entries (such as...
  • Page 49: Call Times & Costs

    call times & costs Network connection time is the elapsed time from the moment you connect to your service provider's network to the moment you end the call by pressing O. This time includes busy signals and ringing. The amount of network connection time that you track on your resettable timer may not equal the amount of time for which you are billed by your service...
  • Page 50: Handsfree Operation

    handsfree operation Note: The use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products. feature speaker- Activate a connected phone external speakerphone during a call: Press SPKR ON and SPKR OFF to turn the speakerphone on and off.
  • Page 51 feature M > Tools > Calculator currency M > Exchange Rate converter Enter exchange rate, press the OK key, enter amount, and select M > Convert Currency. calendar Use to schedule reminders of important events/errands: M > Tools > Calendar feature M >...
  • Page 52: Security

    security feature SIM PIN Lock or unlock the SIM card: M > Settings > Security > SIM PIN Caution: If you enter an incorrect PIN code 3 times in a row, your SIM card is disabled and your phone displays SIM Blocked. M >...
  • Page 53: Troubleshooting

    troubleshooting check here first If your phone does not seem to work properly, read this page first. when the backlight is turned off, it can seem like your phone isn’t working Question: My phone does not turn on when I press the keys, but I know the battery is good.
  • Page 54: No Backlight On The Display

    no backlight on the display Question: During phone operation, why don’t I see a backlight on the display? Answer: The backlight may be set to off. Check the setting. Find it: M > Settings > Initial Setup > Backlight phone doesn’t vibrate Question: My phone doesn’t vibrate when I have an incoming call or message.
  • Page 55: Service & Repairs

    Go to www.motorola.com/consumer/ support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-331-6456 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).
  • Page 56: Data

    Specific Absorption Rate Data SAR Data This model wireless phone meets the government’s requirements for exposure to radio waves. Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S.
  • Page 57: Sar Data

    2. The SAR information includes the Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product. SAR Data...
  • Page 58: European Union Directives Conformance Statement

    European Union Directives Conformance Statement Hereby, Motorola declares that this EU Conformance product is in compliance with: • The essential requirements and other relevant provisions of Directive 1999/5/EC • All other relevant EU Directives EU Conformance 0168 The above gives an example of a typical Product Approval Number.
  • Page 59 Important Safety and Legal Information...
  • Page 60: Safety And General Information

    Your Motorola mobile device is designed to comply with local regulatory requirements in your country concerning exposure of human beings to RF energy.
  • Page 61: Implantable Medical Devices

    2.5 centimeters (1 inch) from your body. Using accessories not supplied or approved by Motorola may cause your mobile device to exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved accessories, visit our Web site at: www.motorola.com.
  • Page 62: Symbol Key

    • Do not place a mobile device in the airbag deployment area. Responsible driving practices can be found in the “Smart Practices While Driving” section in this user’s guide and/or at the Motorola Web site: www.motorola.com/callsmart. Note: The use of wireless phones while driving may cause distraction.
  • Page 63: Batteries And Chargers

    Symbol Definition Listening at full volume to music or voice through a headset may damage your hearing. Batteries and Chargers Caution: Improper treatment or use of batteries may present a danger of fire, explosion, leakage, or other hazard. For more information, see the “Battery Use & Battery Safety” section in this user’s guide.
  • Page 64: Industry Canada Notice To

    FCC ID in the format FCC-ID:xxxxxx on the product label. Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment. See 47 CFR Sec. 15.21.
  • Page 65: Motorola Limited Warranty For The United States And Canada

    Canada Warranty What Does this Warranty Cover? Subject to the exclusions contained below, Motorola, Inc. warrants its telephones, pagers, messaging devices, and consumer and professional two-way radios (excluding commercial, government or industrial radios) that operate via Family Radio Service or General Mobile Radio Service, Motorola-branded or certified accessories sold for use with these Products (“Accessories”) and...
  • Page 66 Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage. Use of Non-Motorola Products and Accessories. Defects or damage that result from the use of Non-Motorola branded or certified Products, Accessories, Software or other peripheral equipment are excluded from coverage.
  • Page 67: Who Is Covered

    This warranty extends only to the first consumer purchaser, and is not transferable. What Will Motorola Do? Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories or parts.
  • Page 68: What Other Limitations Are There

    Motorola certain exclusive rights for copyrighted Motorola software such as the exclusive rights to reproduce and distribute copies of the Motorola software. Motorola software may only be copied into, used in, and redistributed with, the Products associated with such Motorola software. No other use, including...
  • Page 69: Hearing Aid Compatibility With Mobile Phones

    Hearing Aid Compatibility with Mobile Phones Hearing Aids Some Motorola phones are measured for compatibility with hearing aids. If the box for your particular model has “Rated for Hearing Aids” printed on it, the following explanation applies. When some mobile phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise.
  • Page 70: Information From The World Health Organization

    Motosupport/source/registration.asp Product registration is an important step toward enjoying your new Motorola product. Registering helps us facilitate warranty service, and permits us to contact you should your product require an update or other service. Registration is for U.S. residents only and is not required for warranty coverage.
  • Page 71: Export Law Assurances

    United States of America and Canada. The Governments of the United States of America and Canada may restrict the exportation Caring for the Environment by Recycling This symbol on a Motorola product means the product Recycling Information should not be disposed of with household waste.
  • Page 72: California Perchlorate Label

    Privacy and Data Security Privacy and Data Security Motorola understands that privacy and data security are important to everyone. Because some features of your mobile device may affect your privacy or data security, please follow these recommendations to enhance protection of your information: •...
  • Page 73: Driving

    If you choose to use your mobile device while driving, remember the following tips: • Get to know your Motorola mobile device and its features such as speed dial and redial. If available, these features help you to place your call without taking your attention off the road.
  • Page 74: Driving Safety

    • Dial sensibly and assess the traffic; if possible, place calls when your car is not moving or before pulling into traffic. If you must make a call while moving, dial only a few numbers, check the road and your mirrors, then continue.
  • Page 75: Index

    index accessories 9, 25, 48 accessory connector port 1, alarm clock 48 alarm, set 48 alarm, turn off 48 alert set 27 turn off 27 animation 14, 28 answer a call 7, 13, 29 attach a number 32, 37 backlight 7, 11, 29 battery 10 extending battery life 11, battery life, extending 7, 11...
  • Page 76 fixed 38 speed 37 dial a phone number 12 dialing services 38 display 9, 17, 29 backlight 29 DTMF tones 38 earpiece volume 25 emergency number 12, 33 end a call 12 end key 1, 3, 12 enter unlock code message export regulations 69 external display 3 fax call 18...
  • Page 77 message 23, 42 message indicator 3 message reminders 49 missed calls message 32 MMS 14 multimedia messages 14 music 40, 50 mute a call 25, 32 navigation key 1, 3, 25 network settings 48 network settings 48 NITZ 28 numeric entry mode 24 optional accessory 9 optional feature 9 passwords.
  • Page 78 tap text entry setup 24 tap text entry mode 24 templates MMS 14 text entry 22 setup 23 text message 23, 42 time set 44 time zone, automatic 28 timers 47 troubleshooting 51 turn on/off 12 unlock phone 26 unlock code 26 index voicemail 34 voicemail message indicator...
  • Page 80 6809512A76-A...

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W370

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