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III. What this Warranty Does Not Cover
a. Defect or damage resulting from: use of the Products in any manner not
normal or customary, misuse, accident or neglect such as dropping the
Product onto hard surfaces, contact with water, rain or extreme humidity,
contact with sand, dirt or the like, contact with extreme heat, spills of food or
liquid; improper testing, operation, maintenance, installation, adjustment; or
any alteration or modification of any kind.
b. Scratches or other damage to plastic surfaces, cracked displays, or other
externally exposed parts caused by use of the Products.
c. Products disassembled or repaired in such a manner as to adversely
affect performance or prevent adequate inspection and testing to verify any
warranty claim.
d. Products on which serial numbers or date tags have been removed,
altered or obliterated.
IV. How to Get Warranty Service
To get warranty service, please call:
1-800-331-6456 USA
1-800-461-4575 Canada
You will receive directions on how to mail the Products to Motorola.
All Products shipped to Motorola Service Centers must be shipped with
freight and insurance prepaid. Along with the Products you must include a
receipt, bill of sale, or some other comparable proof of purchase, a written
description of the problem and, most importantly, your name, your address,
and telephone number. Products that are repaired or replaced under this
warranty will be shipped to you at Motorola's expense for the freight and
insurance. If additional information is needed, please contact Motorola at the
address at the bottom of this document.
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