Motorola TEAM Badge (EWB100) Manual

Motorola TEAM Badge (EWB100) Manual

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Motorola Enterprise Partner Brief
TEAM Badge (EWB100)
Miniature push-to-talk over WLAN communicator
EWB100 Partner Brief
Page 1 of 20

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Summary of Contents for Motorola TEAM Badge (EWB100)

  • Page 1 Motorola Enterprise Partner Brief TEAM Badge (EWB100) Miniature push-to-talk over WLAN communicator EWB100 Partner Brief Page 1 of 20...
  • Page 2: Table Of Contents

    Table of Contents Background ..............................3 Top three key messages for the TEAM Badge (EWB100)................. 6 Value proposition and selling points ......................Technical solution overview ........................Key differentiators ............................EWB100 configurations and accessories....................Vertical, geographical and horizontal markets ..................Qualifying sales questions........................... Enterprise Mobility Services ........................
  • Page 3: Background

    The TEAM badge uses the Motorola TEAM Express voice client, providing one-to-many PTT over WLAN broadcast communications with private one-to-one callback. The TEAM badge easily integrates with your customer's existing 802.11b/g WLAN architecture —...
  • Page 4 (TCO). Product positioning within Motorola’s voice-centric portfolio Understanding how the TEAM badge is positioned within Motorola’s voice centric device portfolio will help you better recognize TEAM badge sales opportunities. Following is a high level overview of the devices in this category, the capabilities of each, what is involved in deployment and the target industries and users.
  • Page 5 Target users: Workers in virtually any vertical industry who require mobility within the enterprise and need comprehensive mobile voice functionality (telephony) as well as access to productivity (email, calendar, contacts) and line of business applications. Motorola’s new devices delivering real-time communications access to all associates – the TEAM badge (EWB100) and CLP Motorola’s...
  • Page 6: Top Three Key Messages For The Team Badge (Ewb100)

    2. Fast, easy path to interoperability: The TEAM badge features the TEAM Express voice client, creating instant interoperability with other TEAM Express devices including Motorola voice-enabled mobile computers, TEAM VoWLAN devices and two-way radios (with TEAM RLS). Workers have the right device to do their job while still being connected to the people and information they need, improving productivity and ultimately resulting in increased customer satisfaction and retention.
  • Page 7 − Covers internal and external components damaged through accidental breakage − Significantly reduces unexpected repair expenses − Provides service peace of mind and investment protection − Helps to differentiate Motorola from the competition EWB100 Partner Brief Page 7 of 20...
  • Page 8 WLAN coverage Motorola-class acoustic performance Superior voice quality; purpose built for voice, the EWB100 features Motorola-class acoustic performance with high quality specifications for loudness, frequency response, distortion and echo/noise suppression technologies; easy to hear, even in noisy environments Top facing speaker Directs sound toward the user for peak acoustics;...
  • Page 9 Customized Branding The TEAM badge can be custom-branded with your customer’s logo to promote their brand and make store employees easier to locate. A minimum order quantity is required. EWB100 Partner Brief Page 9 of 20...
  • Page 10: Technical Solution Overview

    Technical solution overview Following is an overview of the technical specifications for the EWB100 (Enterprise Wireless Badge): Physical Characteristics Dimensions: 2.5 in. H x 1.5 in. W x 1.01 in. D/6.35cm H x 3.81cm W x 2.56cm D Notification: LED flash, Beep or WAV file Weight: 1.6 oz./45.37g Power...
  • Page 11 Walkie-talkie style (1:Many) and private call back; supports up to 32 Voice services: call groups WLAN: IEEE® 802.11b/g Motorola Mobile Computers (requires purchase/download of TEAM Express Client): MC 3090 – Windows Mobile® 6.1; Microsoft® Windows® CE 5.0 MC3190 – Windows Mobile 6.1 MC5574/90 – Windows Mobile® 6.1 MC7090/94/95 –...
  • Page 12: Key Differentiators

    Investment protection: Enterprise Mobility Services are one of the top differentiators of Motorola products. Customers rely on Motorola to keep their businesses running. Now they can also rely on the most complete services that Motorola has ever offered. Motorola recommends Service from the Start Advance Exchange Support for the EWB100.
  • Page 13: Ewb100 Configurations And Accessories

    EWB100 configurations and accessories The following chart provides a complete list of the available configurations and accessories. Customer Order List Discount Description Price Category EWB100 Configurations EWB100-10-WR 10-pack, EWB100 TEAM badge $2,490 Accessories 10-dock charging station for EWB100 (AC line cord sold CHS1060-A000CR separately) $300...
  • Page 14: Vertical, Geographical And Horizontal Markets

    Vertical, geographical and horizontal markets Market Target Users Applications • • In-store associates Walkie-talkie style PTT group communications • who don't currently Private (1:1) response carry a mobile Retail • Mobile task management device • • Restaurant Walkie-talkie style PTT group communications •...
  • Page 15: Qualifying Sales Questions

    Are you looking for a basic PTT solution, and do you have a wireless LAN? • Do supervisors or other employee groups already carry a Motorola voice-enabled device? Would you like to extend voice communications across all employees, regardless of device type? •...
  • Page 16: Enterprise Mobility Services

    Enterprise Mobility Services Customer Services for the EWB100 Seamless integration with Motorola’s Customer Services team helps ensure ongoing support for your customer’s complete solution. Our experienced support engineers are available to assist customers with problem diagnosis and resolution — helping to ensure their mission-critical systems are always up and running at peak performance.
  • Page 17 Put it in the budget and forget it • Helping to ensure service peace of mind − Investment protection − Covers much more than warranty − Unparalleled repair capabilities For more information, please visit http://compass.mot.com/go/embservices www.motorola.com/business/services EWB100 Partner Brief Page 17 of 20...
  • Page 18: Faqs (Frequently Asked Questions)

    The battery is not field replaceable. Q: Is the TEAM badge compatible with other Motorola mobile devices? A: Yes. The TEAM badges interoperate with TEAM VoWLAN smartphones (EWP1xxx/2xxx – TEAM Express client pre-loaded on R1.5 and later) and TEAM Express enabled mobile computers.
  • Page 19 And technical software support helps keep the TEAM badge running at optimal efficiency — and employees connected to their critical business systems. Q: Do Motorola’s Service from the Start programs have to be purchased within 30 days of the product purchase? A: Yes.
  • Page 20 Coverage area Up to 100K square ft (est) to a single subnet Works with: TEAM VoWLAN devices Works with existing business two-way radios and Motorola (TEAM Express (CLS, RDX, etc.). Interoperability equipped) mobile computers. Also Interoperable with TEAM VoWLAN and...

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