AT&T HS8255 User Manual

900 mhz cordless answering system with caller id/call waiting
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This AT&T product is manufactured by Lucent Technologies Consumer Products L.P.
© 1999 Lucent Technologies Consumer Products L.P. All rights reserved.
Printed in Mexico. 848477543 11/99

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Summary of Contents for AT&T HS8255

  • Page 1 This AT&T product is manufactured by Lucent Technologies Consumer Products L.P. © 1999 Lucent Technologies Consumer Products L.P. All rights reserved. Printed in Mexico. 848477543 11/99...
  • Page 2 USER’S MANUAL Part Two 900 MHz Cordless Answering System HS8255 with Caller ID/Call Waiting Please read Part 1: Important Product Information, included in this package. For Customer Service, visit our website at www.telephones.att.com. AT&T and the globe symbol are trademarks of AT&T Corp. licensed to Lucent Technologies Consumer Products L.P.
  • Page 3: Table Of Contents

    CONTENTS INSTALLATION.........3 Hold ...............20 Flash ...............20 FEATURE SETUP ......6 Intercom............20 About Softkeys..........6 Recording a Phone Conversation ...20 Telephone Feature Setup......6 Changing Channels ........21 Dial Mode ..........6 Headset Jack..........21 Ringer Off/Battery Save .......7 Handset Ringer Selection .....7 TELEPHONE OPERATION Caller ID Feature Setup .......8 At the Base........22 Programming Home and Local Answering a Call .........22...
  • Page 4 CONTENTS ANSWERING SYSTEM OPERATION CALLER ID OPERATION....37 At Cordless Handset or About Caller Identification .......37 Touch Tone Phone ......32 Call Waiting ..........37 Call Screening ..........32 Incoming Call History........38 Connect with the Answering System..32 Memory Match ..........38 From the Cordless Handset ....32 Reviewing Call History ......38 From a Touch Tone Phone ....32 Display Dial...........38...
  • Page 5: Installation

    INSTALLATION Table/Desk and Wall Installation Modular Standard telephone electrical jack outlet Strain-relief groove Power cord Long telephone line cord The instructions below are for both table/desk and wall installation. Choose a spot near an electrical outlet and a telephone jack. This phone requires a modular telephone jack and a standard electrical outlet (110v AC) not controlled by a wall switch.
  • Page 6 INSTALLATION Connect the telephone line cord. Plug one end of the telephone line cord into the jack labeled TEL LINE on the back of the base. Plug the other end of the line cord into a modular jack. Make sure the plugs snap firmly into place. (If you are wall mounting the phone, use the short line cord, and press the excess cord into the groove on the bottom of the base.) Connect the power cord.
  • Page 7 INSTALLATION Check for dial tone. After the batteries are charged, pick up the handset. Check for a dial tone by pressing P; you should hear a dial tone. Set up Telephone Features. See pages 6 and 7. Set up Caller ID Features. See pages 8 and 9.
  • Page 8: Feature Setup

    FEATURE SETUP About Softkeys This telephone has been designed with your convenience in mind, offering you many features which you can access using the two “softkeys” on the handset, shown in the illustration. Press U to begin viewing options. Use < and > to scroll through the choices or to move to the next display. By pressing the softkey below the operation indicated on the display screen, you select that operation.
  • Page 9: Ringer Off/Battery Save

    FEATURE SETUP Ringer Off / Battery Save When the Ringer is set to OFF, the handset stays ready to use for up to 30 days in the standby mode before you have to return it to the base for recharging. When the Ringer is off, the Page/Handset Locator feature does not work, and the screen does not display incoming call information.
  • Page 10: Caller Id Feature Setup

    FEATURE SETUP Caller ID Feature Setup Programming Home and Local Area Codes Your “home area code” is the area code from which you are dialing. Numbers called within your home area code do not require you to dial a “1” or the area code before dialing the telephone number. “Local area codes”...
  • Page 11: Call List Options

    FEATURE SETUP Call List Options You can customize how the phone stores call information. Select whether ALL CALLS the system stores information about received, or for CALLS ALL CALLS . The system comes set to Make sure the is not displayed. Press U >.
  • Page 12: Ring Select And Toll Saver

    FEATURE SETUP Ring Select and Toll Saver Use Ring Select to select how many times the phone will ring before the system answers a call. Set for 1 to 7 rings, or set to SA for Toll Saver (Ring Select comes preset to 4). When you set the system to SA, the system answers after four rings when you have no new messages and after two rings when you have new messages.
  • Page 13: Priority Call Signal

    FEATURE SETUP Priority Call Signal When a caller enters the Priority Calling Code from a touch tone phone, the system “chirps” to alert you that you have a Priority Call. You’ll need to provide select callers with the Priority Calling Code (preset to 999), in order for them to use this feature.
  • Page 14: Recording Your Announcement

    FEATURE SETUP Recording Your Announcement Before using this answering system, you can record an announcement (up to three minutes long) that callers will hear when the system answers a call. When you record your announcement, make sure you indicate who has been assigned to each mailbox, and that callers should press 1 or 2 to access the appropriate mailbox.
  • Page 15: Deleting An Announcement

    FEATURE SETUP Deleting an Announcement If the announcement you want to delete is the currently selected announcement (A, B, or AO) go to Step 2. If not, select the announcement by following Steps 1– 4 in “Selecting Your Announcement” on page 9, then go to Step 2 below. Press A on the base.
  • Page 16: Caller Specific Outgoing Announcements

    FEATURE SETUP Caller Specific Outgoing Announcements You can record up to three Caller Specific Outgoing Announcements that you can match to: • specific incoming caller numbers, or • callers who choose to block their name and number when calling, or •...
  • Page 17: Reviewing A Caller Specific Outgoing Announcement

    FEATURE SETUP The screen displays the number or call type matched to this announcement. To change the recording, select RE-RECORD — OR — Select DONE. If you have not recorded all Caller Specific Outgoing Announcements, begin again at Step 4. Reviewing a Caller Specific Outgoing Announcement Press U on the handset.
  • Page 18: Talking Caller Id

    FEATURE SETUP Talking Caller ID You can record personalized announcements (Talking Caller ID) to be played from the speaker at the base each time a call is received from a telephone number or call type you program. For example, you could record an Talking Caller ID announcement to say “Mom and Dad”...
  • Page 19: Reviewing A Talking Caller Id (Local) Announcement

    FEATURE SETUP Reviewing a Talking Caller ID (LOCAL) Announcement Press U. Use the softkey to select DIR. Select ANS SYS. Select LOCAL. Select REVIEW. The screen displays the first LOCAL announcement. Use < or > to display the announcement you want to review. Select OPTIONS.
  • Page 20: Telephone Operation At The Handset

    TELEPHONE OPERATION At the Handset Antenna The screen remains lit for 30 seconds after you press any key Softkey Softkey Access special Scroll through programming features screen information Make or Access answering answer a call system features Access subscriber services / Dial number displayed on screen Temporary Tone Adjust handset...
  • Page 21: Answering A Call

    TELEPHONE OPERATION At the Handset Answering a Call Press P on the handset. The appears and the call is connected. Ending a Call Press P on the handset — OR — Place the handset in the cradle. Redial The last number dialed on this phone (up to 24 digits) is stored in redial memory until you dial another number.
  • Page 22: Mute

    TELEPHONE OPERATION At the Handset Mute Mute allows you to hear your caller, but prevents the caller from hearing you. Press > while on a call, until the screen displays MUTE; select MUTE. To return to your conversation, select UNMUTE. Hold When you put a call on hold, you cannot hear your caller and your caller cannot hear you.
  • Page 23: Changing Channels

    TELEPHONE OPERATION At the Handset Changing Channels This cordless telephone has an advanced AutoSelect feature that minimizes the chance of interference. When the phone is looking for a clear channel, the screen displays SEARCHING..If it is unable to locate a clear channel, the screen displays TRY AGAIN.
  • Page 24: Telephone Operation At The Base

    TELEPHONE OPERATION At the Base Adjust speaker volume Send Page/ Intercom signal to handset Put caller on hold Mute the Activate microphone speakerphone Answering a Call To answer a call using the speakerphone, press K on the base. The SPEAKER light goes on, and the call is connected. To end the call, press K again.
  • Page 25: Hold

    TELEPHONE OPERATION At the Base Hold Press H to put a call on hold. The SPEAKER light flashes. To return to the call, press H again — OR — Press P on the handset — OR — Press K on the base —...
  • Page 26: Telephone Memory

    TELEPHONE MEMORY You can store up to 10 telephone numbers and names in memory. Your messages and announcements will be saved in the event of a power failure, but you may need to reset the clock (see FEATURE SETUP). The telephone memory works with the Memory Match, Caller Specific Outgoing Announcement,Talking Caller ID and Priority Ring features.
  • Page 27: Storing A Name With A Memory Number

    TELEPHONE MEMORY Storing a Name with a Memory Number Follow Steps 1 through 7 under “Storing Numbers in Memory.” Use the keypad to enter a name. To enter the first letter on a key, press the key once. To enter the second letter on the key, press the key twice.
  • Page 28: Deleting Memory Numbers

    TELEPHONE MEMORY Deleting Memory Numbers Follow Steps 1 through 5 in “Viewing Numbers in Memory.” Press U. To delete a number, use the softkey to select DELETE. The screen prompts DELETE LOC.?. Use the softkey to select YES. The screen displays DELETED. Editing Memory Numbers Follow Steps 1 through 4 in “Viewing Numbers in Memory.”...
  • Page 29: Answering System Operation

    ANSWERING SYSTEM OPERATION At the Base Set/review answering Use with other system features buttons to change settings Turn answering Record/review system on or off outgoing Set/review day announcement and time Delete all or Adjust message some messages playback volume Skip all or part Repeat all or part of message of message/...
  • Page 30: Announcement Play/Silent

    ANSWERING SYSTEM OPERATION At the Base Announcement Play/Silent Your system comes set so you can hear your announcement when the system answers a call. You can reset the system so you won’t hear the announcement. Press and hold A for approximately two seconds, until the current setting (AP for Announcement Play, or AS for Announcement Silent) is displayed.
  • Page 31: Listening To Your Messages

    ANSWERING SYSTEM OPERATION At the Base Listening to Your Messages As the system plays back messages in a mailbox, the Message Window displays the number of the message playing. Before playing each message, the system announces the day and time the message was received. After playing the last message, the system announces “End of messages.”...
  • Page 32: Deleting Messages

    ANSWERING SYSTEM OPERATION At the Base Deleting Messages Delete all messages in a mailbox Press D. The MBOX lights flash. Press the button of the mailbox where you want to delete messages. If you have listened to all messages in that mailbox, they are deleted and cannot be recovered.
  • Page 33: Message Window Display

    ANSWERING SYSTEM OPERATION At the Base Message Window Display Message Window Displays: When: – You have messages waiting, or message is playing System is set to Announce Only – – System is taking a call – You need to reset the clock, and there are messages waiting You need to reset the clock, and system is set to Announce Only...
  • Page 34: Answering System Operation At Cordless Handset Or Touch Tone Phone

    ANSWERING SYSTEM OPERATION At Cordless Handset or Touch Tone Phone This cordless answering system allows you to retrieve messages and access other features even when you are away from your home or office. You can also use the cordless handset to access answering system features when you are within range of the base.
  • Page 35: Voice Help Menu

    ANSWERING SYSTEM OPERATION At Cordless Handset or Touch Tone Phone Voice Help Menu The Voice Help Menu allows you to use the answering system from your cordless handset or from a remote touch tone telephone, even if you do not know or remember the various command codes. Once you have connected with the answering system, press 5.
  • Page 36: Deleting Messages

    ANSWERING SYSTEM OPERATION At Cordless Handset or Touch Tone Phone Deleting Messages Connect with the answering system and begin playing messages. To delete a selected message, press and release 3 while the message is playing. To delete all messages in a mailbox: After you listen to all messages in the mailbox and hear “End of Messages, ”...
  • Page 37: Setting The Clock

    ANSWERING SYSTEM OPERATION At Cordless Handset or Touch Tone Phone Setting the Clock Connect with the answering system. Press * 8. You will hear the current day, followed by “To change, press 6 or 4. To change the hour, press 8.” Press 4 to move back a day, or 6 to move forward a day.
  • Page 38: Changing Settings

    ANSWERING SYSTEM OPERATION At Cordless Handset or Touch Tone Phone Changing Settings Connect with the answering system. Press * 9. Press 9 to enter Setup Mode. To change a setting (Select Announcement, Set Ring Select, Set Audible Message Alert, Change Remote Access Code, Change Priority Calling Code), press 4 or 6.
  • Page 39: Caller Id Operation

    CALLER ID OPERATION Answering system message Unreviewed call information Priority Call Ringer is off Battery status indicator Phone in use Time Call number Date Caller’s phone number Caller’s name About Caller Identification This telephone has a Caller ID feature that works with Caller Identification service provided by your local telephone company.
  • Page 40: Incoming Call History

    CALLER ID OPERATION Incoming Call History This telephone assigns each incoming call a number from 1 to 99. The most recent call will have the highest number (for example, if 10 calls have been received, call number 10 is the most recent, and call number 1 is the oldest).
  • Page 41: Deleting Call Records From Call History

    CALLER ID OPERATION You can also program up to four other local area codes. These are area codes that do not require dialing a “1” before them. After storing these area codes, if you receive a call from one of these area codes, the screen displays the ten digits (three digits of area code plus seven digits of phone number).
  • Page 42: Caller Id Display Messages

    CALLER ID OPERATION Caller ID Display Messages Display: Meaning: PRIVATE NAME The other party is blocking name information. PRIVATE NUMBER The other party is blocking telephone number information. PRIVATE CALL The other party is blocking name and number information. UNKNOWN CALL Your phone company is unable to receive information about this caller’s name and number.
  • Page 43: Operating Range

    OPERATING RANGE This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and base can communicate over only a certain distance — which can vary with the locations of the base and handset, the weather, and the construction of your home or office.
  • Page 44: Batteries

    BATTERIES Charging the Handset Battery Pack This battery should remain charged up to 15 days with the Ringer turned on and up to 30 days with the Ringer off. A fully charged battery provides an average talk time of about 10 hours. The battery pack needs charging when: •...
  • Page 45: Replacing The Handset Battery Pack

    BATTERIES Nickel-Cadmium Rechargeable Batteries must be recycled or disposed of properly. Do not dispose of in household garbage. If burned, it could explode. If punc- tured, it could release caustic material which could injure the skin or eyes. If swallowed, it may be toxic. The RBRC ™...
  • Page 46: In Case Of Difficulty

    IN CASE OF DIFFICULTY If you have difficulty operating this phone, try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 800 222–3111. Please retain your receipt as your proof of purchase. If the phone does not work at all, check these items first: •...
  • Page 47 IN CASE OF DIFFICULTY If you hear noise or interference when using the phone: • Make sure the base antenna is fully upright. • You may be out of range. Move closer to the base. Press and release L to change to another channel. Move closer •...
  • Page 48 IN CASE OF DIFFICULTY If the caller’s name or phone number is not displayed during Call Waiting: • You should call your service provider to confirm that you subscribe to combined Caller ID with Visual Call Waiting service. • The screen may not display the call information if someone is on an extension phone.
  • Page 49 IN CASE OF DIFFICULTY If CL appears in the Message Window: You need to reset the clock. If the system does not respond to commands from a remote touch tone phone: • Make sure you are calling from a touch tone phone. When you dial a number, you should hear tones.
  • Page 50 (outside of wallet card) 11/99 848477584 Mexico. Printed reserved. rights L.P. Products Consumer Technologies Lucent 1999 © fold Answering System HS8255 Remote Commands To connect with your answering system: 1 Dial your telephone number from a touch tone phone. 2 When the system answers, enter your Remote Access Code (preset to 500).
  • Page 51 (inside of wallet card) Remote Command Press Voice Help menu 1, then mailbox number Play all messages 2, then mailbox number Play new messages Repeat message Press and hold 4, release to Repeat part of message resume playing Skip message Skip part of message Press and hold 6, release to resume playing...

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