AT&T 983 User Manual page 26

Appendix
Troubleshooting
I cannot dial out • First, try all the above suggestions.
My calls fade out
when I am using
the telephone
• Test a working telephone at the same telephone jack. If
another telephone has the same problem, the problem
is in the telephone jack. Contact your local telephone
company (charges may apply).
• The telephone line cord might be malfunctioning. Try
installing a new telephone line cord.
• Make sure there is a dial tone before dialing.
• Make sure the telephone is set to the correct dial mode
(pulse dial or tone dial) for the service in your area.
Refer to the Base settings section of this user's manual
(page 11) to set the dial mode.
• If the other telephones in your home are having the
same problem, the problem is in the wiring or local
service. Contact your local telephone company (charges
may apply).
• Eliminate any background noise. Noise from a television,
radio, or other appliances may cause the telephone
to not dial out properly. If you cannot eliminate the
background noise, first try muting the telephone before
dialing, or dialing from another room in your home with
less background noise.
• Other electronic products can cause interference to your
telephone.
• If your telephone is plugged in with a modem or a surge
protector, plug the telephone (or modem/surge protector)
into a different location. If this solves the problem, re-locate
your telephone or modem farther apart from each other, or
use a different surge protector.
• If the other telephones in your home are having the
same problem, the problem is in the wiring or local
service. Contact your local telephone company (charges
may apply).
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