Others; Troubleshooting; Supported Projectors - Mitsubishi Electric XL7100U User Manual

11. Others

11.1. Troubleshooting

• The projector can not be recognized.
The projector may not be recognized automatically due to the setting of fire wall. In such case, the
communication of "ProjectorView Global+" should be registered as an exception to the fire wall. For the
setting of the fire wall, see the manual of the software that configures the fire wall.
• Operation by the remote controller can not be properly performed.
The operation may not be performed until the last operation has been completed. In such case, wait for a
while and perform the operation again. In addition, confirm whether the network setting such as IP address is
correct.
• Application becomes "No reply".
Since it may take time for processing of the automatic status acquisition, the application can not be operated
during that time, and "No reply" may be displayed. Wait for a while until the processing has been ended.
• Application cannot be operated sometimes.
The application cannot be operated during the acquisition of the projector status. When the main power of the
projector is off or projectors not actually connected are registered, the projector status acquisition may take
longer time to complete because it waits until time out. In this case, you can reduce the acquisition time by
deleting unnecessary registered projectors.
• Projectors cannot be controlled. Projector status isn't displayed.
Restart the application. If the problem persists, "Initialize Network Configuration" on the setup screen or try
"7 factory defaults" using a Telnet connection. In that case, you need to make settings of the projector again,
because they are reset to the default values.

11.2. Supported Projectors

• "Telnet" is available in the following types of projectors. For details, see "LAN Control Utility" User Manual
included with the projector.
• "Visual PA2" is not available in the following types of projectors.
• If you use ProjectorView in the following types of projectors, see "LAN Control Utility" User Manual included
with the projector.
XD2000U, XD1000U, WD2000, XL550U, XL650U, HL650U, WL639U, XL1550U, XL2550U, WL2650U,
HL2750U, MH2850U, FL7000U, WL6700U, XL6600U, XL6500U, FL7000U(BL), FL7000LU, WL6700LU,
XL6600LU, XL6500LU, HD8000, FL6900U, XD3200U, WD3300U, XD3500U, XD221U, XD221U-ST
XD2000U(K), WD2000(K), XL550U(K), XL650U(K), HL650U(K), WL639U(K), XL1550U(K), XL2550U(K),
WL2650U(K), FL7000U(K), WL6700U(K), XL6600U(K), XL6500U(K), XD221U(K)
EN-32
Ver.1.0