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Troubleshooting and tips
User and/or supervisor SmartCard lost
Cause
User and/or supervisor SmartCard lost
Acoustic warnings
Errors
Acoustic error messages
Cause
A beep sounds every few seconds.
The battery is almost flat.
Error messages on the screen
Error message:
Error messages onthescreen
This section describes the error messages generated by the BIOS Setup. Error messages displayed
by the operating system or programmes are described in the relevant documentation.
If the error message appears repeatedly, despite troubleshooting measures, please
contact the place of purchase or our customer service centre.
74
Troubleshooting
► If you have lost your User SmartCard, you
can continue working with the Supervisor
SmartCard and initialise a new User
SmartCard or deactivate the SystemLock
function.
► If you have lost the Supervisor SmartCard,
you can continue working, but you no longer
have all your rights and can no longer
initialise a Supervisor SmartCard.
► If you have lost both SmartCards, you can
no longer boot your system. Please contact
our Service Desk. You must provide proof of
ownership for the device. Then the Service
Desk will refer you to our service partner,
who will unlock your device (for a charge).
Troubleshooting
► Charge the battery.
Fujitsu Technology Solutions
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