Troubleshooting - Konica Minolta magicolor 7450 II Reference Manual

Troubleshooting

Symptom
The setting in the saved
presets are not applied.
Media type error appears.
(OS X 10.2 only)
Checking the version num-
ber of the printer driver and
PPD file.
The custom paper size is
different from the size that
was set.
When printing 2 pages on a
single sheet of paper, the
pages are not centered on
the paper.
The specified name can-
not be used for the name of
a custom paper size.
When printing multiple cop-
ies of multiple pages on a
single sheet of paper with
Collated selected, the
pages are printed continu-
ously.
Troubleshooting
Solution
Depending on the functions selected for the
printer, some preset settings are not saved.
If a media type, such as "Transparency," is
specified for Tray 3, Tray 4 or Tray 5, a media
type error appears and the printer stops. Be
sure to specify a media type supported by
Tray 3, Tray 4 and Tray 5.
For Mac OS X 10.4:
Select the printer from Printer Setup Util-
ity, and then click Show Info in the Print-
ers menu. In the pop-up menu of the
Printer Info dialog box, select Name &
Location.
For Mac OS X 10.5/10.6:
Select the printer from Print & Fax, and
then click Options & Supplies. Click Gen-
eral tab.
Depending on the operating system, the cus-
tom paper size settings may change slightly
(for example, 5.80" may change to 5.79").
Depending on the operating system, the
pages are not centered on the paper when
printing two pages on a single sheet of paper
with the following paper sizes.
Legal, Letter Plus, Foolscap, Government
Legal, Statement, Folio
Due to the limitations of Mac OS X, the follow-
ing names cannot be used as custom paper
size names. Specify a different name.
"Custom"
General paper size names specified in the
PPD files, such as "A4" and "B4"
When printing multiple copies of multiple
pages on a single sheet of paper, Collated
cannot be selected.
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