My Drive Shows Less Capacity Than On The Box Label; Maxtor Onetouch Function Does Not Work; My Drive Is Not Copying Or Backing Up A Network Drive; What Does Partitioning A Drive Mean - Maxtor OneTouch User Manual

the drive running for 15 seconds before powering it off and
leave it off for 15 seconds before powering on again). After this
break-in period, you should see approximately the same
performance for reading and writing data.

My drive shows less capacity than on the box label

3.
Hard drive capacity is defined in terms of decimal (base 10)
capacity. In decimal notation, one megabyte (MB) is equal to
one million bytes and one gigabyte (GB) is equal to one billion
bytes. We are most accustomed to the decimal system in
everyday life. However, computers use the binary (base 2)
numbering system. In the binary numbering system, one
megabyte is equal to 1,048,576 bytes, and one gigabyte is
equal to 1,073,741,824 bytes.
The Mac OS uses the binary numbering system. When you use
your system to check your drive's capacity, multiply the value
shown (displayed in base 2 megabytes) by 1,048,576 to
determine the decimal equivalent for the hard drive's capacity.
Here is how to access hard drive capacity on your Macintosh:
• Go to your desktop and select the external hard drive.
• For OS X or later, choose File>Get Info.
• For OS 9, choose File>Get Info>General Information

Maxtor OneTouch function does not work

4.
Here are a few items you can quickly check if your Maxtor
OneTouch feature does not operate.
The Maxtor OneTouch button may not function when
Retrospect Express is already running. To correct the problem:
• From the File menu, select Quit.
• Press the Maxtor OneTouch button again. Retrospect
Express should open and your backup copy should begin
The OneTouch backup copy will not run if the Retrospect
software cannot locate either the source drive or the
destination drive. To check this problem:
• Start Retrospect Express.
• Click the Automate tab at the top of the screen.
• Click the Scripts button.
• You should find a script called Maxtor OneTouch. This
script defines what exactly will be backed up
If you do not see this file, follow the instructions in the "Setting
Up the Maxtor OneTouch Feature" in chapter 2.
• Select the Maxtor OneTouch entry and then click the Edit
button.
Confirm that both the source and destination drives (volumes)
are specified and are currently running on your system.
If you rename either the source or the destination drives after
you create the script, the backup will not work.
My drive is not copying or backing up
5.
a network drive
Your Maxtor OneTouch drive and Retrospect Express software
are not supported for the purpose of copying or making backup
copies of network drives available from your computer.

What does partitioning a drive mean?

6.
Partitioning is a way of dividing up your hard drive into different
sections which appear as separate drive icons in the Macintosh
Troubleshooting and FAQs 35
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