Troubleshooting; Battery Pack And Power - Sony DSC T500 - Cyber-shot Digital Camera Instruction Manual

Troubleshooting

If you experience trouble with the camera, try the following solutions.
1 Check the items below, and refer to "Cyber-shot Handbook" (PDF).
If a code such as "C/E:ss:ss" appears on the screen, refer to "Cyber-shot
Handbook."
2 Remove the battery pack, wait for about one minute, re-insert the battery
pack, then turn on the power.
3 Initialize the settings (page 26).
4 Consult your Sony dealer or local authorized Sony service facility.
Be aware that by sending the camera for repair, you give consent that the contents of the
internal memory and Music files may be checked.

Battery pack and power

Cannot insert the battery pack.
Insert the battery pack correctly by pressing and holding the battery eject lever open
•
(page 12).
Cannot turn on the camera.
Insert the battery pack correctly (page 12).
•
The battery pack is discharged. Insert charged battery pack (page 11).
•
• The battery pack is dead. Replace it with a new one.
Use a recommended battery pack.
•
The power turns off suddenly.
If you do not operate the camera for about three minutes while the power is on, the camera
•
turns off automatically to prevent wearing down the battery pack. Turn on the camera again
(page 14).
The battery pack is dead. Replace it with a new one.
•
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