Sony Walkman NWZ-S716F Operation Manual page 117

11
11
Troubleshooting
Connection with a computer
Symptom
Data cannot be
transferred to the player
from your computer.
(continued)
(continued)
Cause/Remedy
 There is not enough free space in the built-in flash
memory.
 Transfer any unnecessary data back to your
computer to increase free space.
 Songs with a limited playing period or playing count
may not be transferred due to restrictions set by
copyright holders. For details on the settings of each
audio file, contact the distributor.
 Abnormal data exists on the player.
 Transfer usable files back to your computer and
format the built-in flash memory on the player
(  page 92).
 The data may be damaged.
 Delete the data that cannot be transferred from
your computer, then import it to your computer
again. When importing data to your computer,
close any other applications to avoid data damage.
 Transferable limit of files and folders has been
exceeded.
 Delete unnecessary data.
 You are trying to transfer .m4a, .mp4, .3gp or .m4v
files on a computer that already has Windows Media
Player 10 installed.
 Install Windows Media Player 11 from the
supplied CD-ROM.
 If you transfer data using an appropriate software for
transferring, but the transfer is not made, refer to the
manufacturer.
Continued 