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hp pavilion home pc
quick start guide


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  • Page 1 hp pavilion home pc quick start guide...
  • Page 2 Quick Start Guide...
  • Page 3 © Hewlett-Packard Company, 2002. All rights reserved. HP shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, Hewlett-Packard is a registered trademark of Hewlett-Packard performance, or use of this material.
  • Page 4: Start Here

    Start Here Welcome Thank you for becoming a member of the HP Pavilion home PC family. This “Start Here” section is an overview of some of the added software features and tools available on your HP Pavilion. The rest of this Quick Start Guide gives you information on how to use your computer.
  • Page 5: Inventory Checklist

    Inventory Checklist Power cord Modem cable Keyboard Transformer (powered speakers only) Speakers Mouse The documentation includes: Setup poster This Quick Start Guide Support Guide, containing support, Documentation warranty, license, regulatory, and safety information Upgrading and Servicing the PC guide (select models installed on PC, or in print) Read first, addenda, or other documents if applicable HP DVD Writer guide (select models)
  • Page 6: Pc Back

    PC Back Connect your keyboard, mouse, monitor, and modem as described in the setup poster. Turn on the computer for the first time and finish the registration process. Then, add a printer or other device, or install any software programs that came on CDs or DVDs included in the computer box (select models only).
  • Page 7 PC Front Your computer may look different CD storage from the one shown here. Component, connector location, type, and number vary by model. cd-rom or hp cd-writer drive dvd-rom or hp dvd writer drive Diskette drive On button SERIAL Lower front cover opened to show connectors IEEE 1394 Serial...
  • Page 8 PC Back Connections Your computer may look different from the one shown here. External components shown in the following figure are not included with the PC. Back connector location, type, and number vary by model. Note: Before using your components, you may need to install the software that came with the component.
  • Page 9 PC Front Connections Your computer may look different from the one shown here. External components shown in the following figure are not included with the PC. Front connector location, type, and number Note: Before using your components, vary by model. you may need to install the software that came with the component.
  • Page 10 Register with HP Register your HP Pavilion home PC with Hewlett-Packard so HP can assist you with your technical support needs. Quick Start Guide...
  • Page 11 Internet Click Start, choose All Programs, and then click Easy Internet Sign-up for a simple step-by-step wizard to guide you through setup for the Internet and e-mail. For information about modem setup, the Internet, and e-mail, see the related chapters inside this guide.
  • Page 12 HP Desktop Easy Internet Sign-up HP Tour Guide Help and Support The HP desktop has shortcut icons that make it easy to find the things you need. Click the icon to find out more information about that program. Note: The screen on your computer may not match the screen pictured here.
  • Page 13 HP Center Find the Get great Find help Alerts Manage latest music offers your software support from HP hp center to new more personal when you View ticker and HP messages help buttons finances services need it Customize ticker display partners Click Start, choose All Programs, hp center,...
  • Page 14 Look at the following pages to learn about important software programs and tools available to you. Choose All Programs and then choose Hewlett-Packard to find HP-specific software. Help and Support All Programs Start button Note: The screen on your computer may not match the screen pictured here.
  • Page 15: Help And Support

    Help and Support Click Start and then Help and Support to learn about your computer and get your questions answered. HP Pavilion information and support Help and support news HP Pavilion home PC...
  • Page 16 My HP Pavilion PC Learn how to use your HP Pavilion home PC Click Start, Help and Support, and then My HP Pavilion PC for detailed instructions and information about your HP Pavilion. Quick Start Guide...
  • Page 17 HP Instant Support Send a help request Click Start, Help and Support, and then HP Instant Support. Run tests yourself, or contact an HP Support analyst for help over the Internet. Note: HP Instant Support is not available in all models. HP Pavilion home PC...
  • Page 18 All Programs Click Start and then choose All Programs to find all the software programs on your computer. Choose Hewlett-Packard, and then click hp pavilion pc tools to find HP drivers and the HP Tour Guide. hp pavilion Hewlett-Packard pc tools...
  • Page 19 HP Tour Guide Click Start, choose All Programs, Hewlett-Packard, click hp pavilion pc tools, and then click hp tour guide. Click the icon on the desktop (select models). Let the HP Tour Guide show you the desktop and the basics of the Internet and e-mail.
  • Page 20 Your HP Pavilion home PC Support Guide You can get help over the telephone from HP. See the Support Guide hp pavilion home pc included with the computer documentation for the terms support guide of your HP Pavilion warranty coverage, for license information, and for support telephone numbers and ü...
  • Page 21 HP Web Sites Select your country/region Type these Web site addresses into the Address box of your Internet browser, and then press the Enter key on your keyboard to find helpful information from HP online. Go to HP’s main Web site for the latest information about your HP Pavilion home PC and all your HP products.
  • Page 22: Microsoft Windows Xp Operating System

    Microsoft Windows XP Operating System ® ® For questions about the Microsoft Windows XP operating system, try these sources of information: Help and Support, for onscreen help and troubleshooting — click Start and then Help and Support. Microsoft Windows XP Home Edition Start Here guide, included with the computer documentation packet.
  • Page 23 Recovery System and Hard Drive Space HP Pavilion home PCs with Windows XP feature a Instructions for using system recovery and application “recovery” partition included on the hard drive, thus recovery are in your Quick Start Guide ; refer to the eliminating the need for recovery CDs that may get lost or section “Using Application Recovery and System damaged.
  • Page 24: Recovery Cds

    Recovery CDs Consumers who wish to have recovery CDs may purchase Important: This recovery CD set is a complete image of those CDs for a minimal shipping and handling charge. the original HP Pavilion home PC hard drive contents and is Based on HP’s contractual agreements with its software matched to your model number.
  • Page 25 xxiv HP Pavilion home PC...
  • Page 26: Table Of Contents

    Contents Start Here ........... iii Using the Mouse ..........12 The Scroll Feature ........... 13 Introducing the Quick Start Guide..1 The Autoscroll Feature ........14 Safety Information..........1 The Panning Feature ........14 Using the Quick Start Guide ........3 Using the Keyboard ..........
  • Page 27 Using ISP-Provided Browser ......40 Using the Combo Drive........57 Using Any Browser ......... 41 Using the hp dvd writer Drive .......58 Visiting the Hewlett-Packard Web Site ....41 Playing VCD............58 Viewing Online Manuals ......... 43 Connecting External Components to Sending and Receiving E-Mail ......44 Your Computer............59...
  • Page 28 Getting HP Updates for the PC.... 65 Informing You of Changes........65 Using HP Center for Updates from HP Messages ..65 Starting HP Center .......... 66 Turning Off the HP Center Service ....67 Re-enabling the HP Center Service....68 Resolving Problems......
  • Page 29 xxviii HP Pavilion home PC...
  • Page 30: Introducing The Quick Start Guide

    Introducing the Quick Start Guide Safety Information Warning: To reduce the possibility of an electric shock from the telephone This product has not been evaluated for connection to an network, plug your computer into the “IT” power system (an AC distribution system with no direct AC outlet before connecting it to the connection to earth, according to IEC 60950).
  • Page 31 Warning: Always disconnect the modem cord from the telephone system before installing or removing your computer cover. Warning: Do not operate the computer with the cover removed. Warning: The power supply is not user-serviceable. To prevent damage to the power supply, have a qualified person repair or replace it.
  • Page 32: Using The Quick Start Guide

    Using the Quick Start Guide This Quick Start Guide will help you learn how to: Thank you for purchasing the HP Pavilion Turn the computer on and off correctly. home PC. We’ve made it easy for you to start Set up an Internet account and connect to the using the PC right away.
  • Page 33: Finding Additional Information

    Finding Additional You can find online guides and information for your PC at the HP Customer Care Web site. To Information find online manuals for your PC: Look in the computer box for printed information 1 Type that describes important details or updates regarding your model PC.
  • Page 34: Setting Up The Computer

    Setting Up the Computer Follow the steps shown on the setup poster to set Turning On the Computer up the computer in your work area. Then read for the First Time the topics in this section that describe how to turn on the computer for the first time, and finish After you’ve completed connecting the the registration process.
  • Page 35: Registering With Hp

    Registering with HP Your computer may look different from the ones shown here. As part of the initial setup in some countries/regions, you will be prompted to register the computer with HP. It’s important to register so that you can be notified of changes and updates to the HP Pavilion.
  • Page 36: Getting Help

    Getting Help New types of viruses are invented all the time. Be sure to get regular updates of your You can get help over the telephone from HP. virus-scanning software from the program See the Support Guide included with the manufacturer.
  • Page 37: Working In Comfort

    Working in Comfort 0–15˚ After assembling the HP Pavilion, but before you begin using the computer, make sure the 50–70 cm computer and your work area are properly set (20–28 inches) 0–15˚ up to maintain your comfort and productivity. Refer to “Working in Comfort” in the Help and Support Center for important ergonomic information.
  • Page 38: Using The Computer

    Using the Computer Introducing the Basics Start Menu Click the Start button to open the Start menu. Windows Operating System Use this menu to: The operating system for your PC is Microsoft Select programs or documents. Windows XP. Windows displays the desktop on Open the Help and Support Center.
  • Page 39: Hp Center

    HP Center 3 The HP Center toolbar appears. HP Center displays different topics of HP Center is a service that brings you support information and then updates the information updates, special offers, and product news. when new details become available. Display the Note: HP Center is not available in all models.
  • Page 40: Help And Support

    To view HP Center content, open HP Center and Help and Support do any of the following: To open the Help and Support Center, press 1 When the alert exclamation point button the Help button on your keyboard, or click Start on the toolbar turns red, click it to view on the taskbar and select Help and Support.
  • Page 41: Using The Mouse

    HP Instant Support Using the Mouse Note: HP Instant Support is not available in all models. Your PC includes a mouse. When you move When you need assistance to solve a computer- the mouse, its roller ball moves and causes the related problem, start HP Instant Support: cursor on the screen to move.
  • Page 42: The Scroll Feature

    Some computers include a scrolling mouse. Like Use the wheel button in the middle of the mouse an ordinary mouse, the scrolling mouse has two to scroll or select items on the screen. You can buttons on the top. Click the left mouse button use the scrolling mouse in these ways: to position the cursor or to select an item.
  • Page 43: The Autoscroll Feature

    The Autoscroll Feature The Panning Feature The autoscroll feature allows you to read Use the panning feature when you want to skim through a document while the document scrolls through a document. automatically. 1 To use panning, press and hold down the 1 To use autoscroll, place the cursor next to the wheel button.
  • Page 44: Using The Keyboard

    Using the Keyboard Alphanumeric keys Introduction The keyboard has an arrangement of standard keys and special buttons. The illustrations show the location of the keys and buttons. The location of keys or buttons on your keyboard may vary from the illustrations. The alphanumeric keys are the main keys found on a standard typewriter.
  • Page 45: Function Keys

    Function keys Arrow keys The function keys are the F1 through F12 keys The arrow keys are controls for up, down, right, located above the main keys. Pressing F1 and left. You can use these keys instead of the displays a Help window for the software mouse to move the cursor for navigation in a program being used.
  • Page 46: Numeric Keys

    Numeric keys Special buttons When the Num Lock LED (light-emitting diode) The special buttons are at the top of the on the keyboard is on, the numeric keys are the keyboard. (Some models have some of these number keys and arithmetic functions found on a special buttons on the left side of the main keys.) basic calculator.
  • Page 47: Features

    Features Note: Your keyboard may not have all the features listed. Your keyboard enables you to: Adjust speaker volume. Mute speaker sound. Start and stop playing a CD or DVD, skip to different tracks, and eject the disc tray. Connect to the Internet (if you have an established Internet account).
  • Page 48: Buttons

    Buttons The top of the keyboard has a number of special buttons. HP Picture Media Volume Help HP Club Toolkit Shopping Finance Connect Search Controls Control Music Mute Standby Print Sports Chat E-Mail Note: Some buttons may be labeled differently on your keyboard. Quick Start Guide...
  • Page 49 Icon Feature Description Standby Puts PC into power-saving mode (screen is blank but PC is still on). To make screen reappear, press any key on keyboard, or press Standby again. May take 10–30 seconds before screen reappears. Help Opens the Help and Support Center. Links to HP Web site.
  • Page 50 Icon Feature Description Media Controls Operates CD or DVD player: open and close top disc tray, skip tracks, pause, (cd/dvd/mp3) and stop. Volume control Volume knob: Increases speaker volume when turned clockwise and decreases (Volume knob or volume when turned counterclockwise. Can be turned indefinitely, even after Volume Up and maximum sound has been reached.
  • Page 51: Button Configuration

    Button Configuration 6 Double-click the button you want to change. The button configuration window opens. You can reconfigure the special buttons on the 7 Choose the button capability from the drop- keyboard to open different programs or files, or down list. Enter the Display Label and the to connect to favorite Web sites.
  • Page 52: Adjusting Speaker Volume

    Adjusting Speaker Volume If you do not see this Volume icon, click Start, Control Panel, Sounds, Speech, and The HP Pavilion includes a set of stereo speakers Audio Devices, if present, and then double- that you can either attach to the monitor (select click Sounds and Audio Devices to open the models only) or place on the desk.
  • Page 53: Using A Microphone

    Using a Microphone The two ways to use the Volume icon are: 1 Click the Volume icon on the taskbar. Your HP Pavilion home PC comes with one 2 Drag the Volume slider up to increase microphone connector in the back of the PC. the volume or down to decrease the Your computer may have another microphone volume.
  • Page 54: Adjusting Microphone Volume

    Note: 8 Select the Alternate Microphone If you do not see this Volume icon, click Start, Control Panel, Sounds, Speech, and check box. Audio Devices, if present, then double-click 9 Click Close. Sounds and Audio Devices to open the 10 Click X (Close) on the upper-right corner of Sounds and Audio Devices Properties window.
  • Page 55: Turning Off The Computer

    Turning Off the Computer 4 In Show the following volume controls , select the Microphone check box. You can turn off the computer without pressing 5 Click OK. any buttons on the computer chassis. 6 Adjust the volume of Microphone Balance by 1 Close any open software programs.
  • Page 56: Putting The Computer Into Standby And Hibernation Mode

    Putting the Computer into Standby mode also allows faxes to come through to the computer, and it enables the PC Standby and to automatically retrieve e-mail messages and Hibernation Mode download information from the Internet, if you have programmed the computer to do so. As an alternative to shutting down the computer, you can put the PC in standby mode.
  • Page 57: Hibernation Mode

    Note: If the computer does not work properly when If Hibernate is not present, you first need to you wake it from standby, reset the computer: set up your computer for hibernation; refer to steps 1 through 6 of “Automatic Standby or press and hold the On button on the front of the Hibernation Mode”...
  • Page 58: Automatic Standby Or Hibernation Mode

    Automatic Standby or 7 Click the Power Schemes tab to set the timers for standby and/or hibernation. In the Hibernation Mode Power Schemes box, select a power scheme To automatically put the computer into standby from the drop-down list. Choose the timers: or hibernation mode, modify the power To turn on auto-standby for the computer, management settings:...
  • Page 59 HP Pavilion home PC...
  • Page 60: Setting Up And Using The Internet

    Setting Up and Using the Internet Your HP Pavilion comes with: Introducing the Internet Access to the ISPs in your area. Some ISPs What Is the Internet? offer a traditional dial-up service, and others offer faster technologies such as Digital The Internet is a group of computers that Subscriber Line (DSL) and cable.
  • Page 61: What Is An Isp

    What Is an ISP? What Is the World Wide Web? Internet Service Providers (ISPs) are businesses The World Wide Web (WWW), also called that give you access to the Internet, and most of the Web, is a public part of the Internet used them provide an electronic mail service (e-mail).
  • Page 62: What Is An E-mail Address

    The URL contains the protocol and the pathway For example, if your name is Jane Jones and to a site and may include the path to a specific XYZ is your ISP, your e-mail address might be file within that site. Each period, or dot, in the URL separates elements within the address.
  • Page 63: Setting Up The Modem

    Setting Up the Modem The Windows Search feature includes direct access to the Internet Explorer Search. (If the The modem is used for connecting to an ISP that ISP provides the browser, you may not be able provides telephone dial-up connection to the to use Internet Explorer to search the Internet.) Internet.
  • Page 64 Telephone Line switch To identify the modem connector, look at the back panel of the computer. The modem looks similar to one of the following illustrations. Note: Your computer may have only one modem/telephone connection. Modem connector To connect the cable between the modem and Modem connector the telephone line: 1 Plug one end of a modem cable into the Line...
  • Page 65: Setting Up The Network Interface Adapter

    3 On modems with a Telephone Line switch, You can also connect a telephone to the make sure the switch is in position 1. other connector on the modem (optional). By connecting a telephone to the modem, you can Back of PC make regular (voice) telephone calls when you are not using the modem —...
  • Page 66 This network connection also allows you to To connect the network interface adapter to the share printers, data, and other devices among network: your PCs. 1 Plug the network cable into the RJ-45 port on the network adapter. The port is located on Note: Your computer may not come with a network the back of the computer.
  • Page 67 3 With the computer turned on, check the LEDs LEDs (light-emitting diodes) on the network adapter. The LEDs on each type of network adapter are described below. (Refer to the illustration that matches your system.) 100 — Lit green when connected to a LEDs 100BaseT port LINK —...
  • Page 68: Setting Up Your Internet Account

    Setting Up Your Signing Up with an ISP Using Easy Internet Sign-up Internet Account Easy Internet Sign-up helps you sign up for a Before you can connect to the Internet, you need new Internet account, set up an existing account, to sign up with an Internet Service Provider (ISP).
  • Page 69: Connecting To The Internet

    Using ISP-Provided Browser The Easy Internet Sign-up screen appears. 3 Follow the onscreen instructions. If you have signed up for an ISP that provides the browser, you can open the browser program Connecting to the Internet and connect to the Internet by using either of the following methods: A Web browser program searches for, finds, Double-click the ISP-provided icon on the...
  • Page 70: Using Any Browser

    All Programs, and click Internet Hewlett-Packard Web Site Explorer. The Hewlett-Packard Web site is dedicated to HP Pavilion home PC owners and to the entire Press the Connect (or Internet) button HP product line. There you will find the latest on the keyboard.
  • Page 71 To go to the HP Web site: Support: Receive technical support and detailed product information such as 1 Establish a connection to the Internet. hardware warranties, specifications, and 2 Type into your Web instruction manuals. To go directly to the browser Address box, and press the Enter key support Web page for your PC model and on your keyboard.
  • Page 72: Viewing Online Manuals

    Viewing Online Manuals To go directly to the English language support Web page for your HP Pavilion model and find Note: Online manuals are associated with specific online manuals for it, use the following steps: HP Pavilion home PC model numbers. Not all 1 Establish a connection to the Internet.
  • Page 73: Sending And Receiving E-mail

    Sending and Receiving Microsoft Internet Explorer (included with your HP Pavilion) or other browser program E-Mail (usually provided by an ISP). Your HP Pavilion home PC comes with an A dial-up modem/telephone connection, or a electronic mail (e-mail) software program from network adapter connection from your PC to Microsoft called Outlook Express.
  • Page 74: If Using Outlook Express

    If Using Outlook Express Sending e-mail messages Open the Outlook Express program: After you sign up with an ISP and connect your modem, you can run Outlook Express from the 1 Click Start on the taskbar, and select Start menu. the Outlook Express icon.
  • Page 75 Receiving e-mail messages 6 Click the Send button on the toolbar when you’re finished. 1 Start Outlook Express. See instructions above. 7 If necessary, click the Send/Recv tool on the 2 If necessary, click the Send/Recv tool on the toolbar to send any messages stored in the toolbar to have Outlook Express deliver new Outbox.
  • Page 76: Doing Common Tasks

    Doing Common Tasks Inserting a CD or DVD 1 Make sure the computer is on. 2 Press the Eject button near the drive to eject There are three basic types of compact disc (CD) the disc tray. drives: CD-ROM drives, which can read audio and data CD discs, CD-RW drives, which can Note: On some PCs, the media drive is located...
  • Page 77: Removing A Cd Or Dvd

    3 Remove the CD/DVD from its case, holding You can also close the tray by clicking the on to the disc edges only. close/open button on the control panel for the program (such as MusicMatch Jukebox 4 Gently place the disc in the tray with the label or Windows Media Player) that controls the facing up.
  • Page 78: Handling Cds

    Handling CDs Playing Music CDs To avoid damaging a CD, follow these The HP Pavilion includes MusicMatch Jukebox guidelines: (select models) or Windows Media Player. This software lets you play music CDs. Return the CD to the case when you are finished using it.
  • Page 79 To play a music CD: 3 To control the CD currently in the drive, click the buttons in the MusicMatch Jukebox 1 Insert the music CD into the drive. The window. To play a particular song, double- MusicMatch Jukebox window opens. click its song title (or track number) in the Playlist.
  • Page 80: Using Windows Media Player

    Using Windows Media Player This software lets you play music CDs, as well as play DVDs when you have a DVD-ROM drive. You can use it to record digital music files, create music CDs on your hp cd-writer drive, organize your digital music into libraries, and listen to music or view a music video over the Internet.
  • Page 81: Using The Hp Cd-writer Drive

    When you click the Media Guide or the Radio Using the hp cd-writer Drive Tuner features, Windows Media Player connects Using the hp cd-writer drive, you can play a to the Internet and obtains information about the CD, or record onto a recordable disc (CD-R or CD selections or streaming radio stations.
  • Page 82: Playing Dvd Movies

    Playing DVD Movies To open HP RecordNow program: 1 Click Start on the taskbar. The DVD-ROM drive (select models only) can run 2 Choose All Programs. software on CD-ROMs, play music CDs, and play DVD movies and software. 3 Choose HP RecordNow. 4 Click RecordNow.
  • Page 83: Viewing Help Information

    2 Close the disc tray by gently pushing the tray You may want to start WinDVD and adjust the into the computer. The movie plays in its own settings before inserting the disc and starting the resizable window, and the WinDVD control movie.
  • Page 84: Understanding Dvd Terminology

    Using the WinDVD Control Panel If the program does not automatically open, click Start on the taskbar, choose All The WinDVD control panel automatically Programs, InterVideo WinDVD, and appears when you insert a DVD. then click InterVideo WinDVD again. If you are playing a movie full screen and the 2 Click the ? in the WinDVD menu bar.
  • Page 85: Using Country/region Codes

    To resize the video window when it is not The country/region number is usually placed full screen, place the mouse pointer on a over a world globe printed on the DVD window corner and drag the border. packaging and disc. DVDs without country/region codes will play on any player or drive in any country/region.
  • Page 86: Using The Combo Drive

    Using the Combo Drive For example, if you play a DVD with a country/region 1 code, WinDVD sets the current The combo drive is available on select country/region of your DVD-ROM player to 1. If models only. you later play a DVD that is coded for a different country/region, WinDVD asks if you want to set When you insert a disc in the combo drive, the this as the current country/region.
  • Page 87: Using The Hp Dvd Writer Drive

    Using the Playing VCD hp dvd writer Drive Note: The VCD program is available in select models only. The hp dvd writer is a DVD+R/RW drive available on select models only. With the VCD (Video CD) program, you can play MPEG (Motion Picture Experts Group) The hp dvd writer drive plays movie DVDs videos.
  • Page 88: Connecting External Components To Your Computer

    Connecting 3 Click the play button on the panel. External Components to Your Computer If you want to play a file, click the open folder button on the panel. Choose the drive You can connect external components to and folder containing the MPEG-1 file, and your PC.
  • Page 89 Your computer may look different from the ones shown here. External components shown in the following figure are not included with the PC. Front connector location, type, and number vary by model. Note: Before using your components, you may need to install the software that came with the component.
  • Page 90 External components shown in the following figure are not included with the PC. Back connector location, type, and number vary by model. Note: Before using your components, you may need to install the software that came with the component. Quick Start Guide...
  • Page 91 Features, connectors, and locations vary by CD storage model. cd-rom or hp cd-writer drive dvd-rom or hp dvd writer drive PS/2 keyboard PS/2 mouse Diskette drive Serial Parallel Audio Out Joystick On button Audio In Microphone Speaker out Ethernet Monitor TV out SERIAL Modem...
  • Page 92 Symbols in this table identify connectors. Symbol Description Symbol Description Audio Line Out (powered speakers) Mouse (PS/2) Keyboard (PS/2) Audio Line In Universal Serial Bus (USB) for mouse, keyboard, digital camera, or other device with a USB connector Microphone Printer (parallel) Joystick/MIDI Monitor serial...
  • Page 93: Using Hp Pavilion Pc Tools

    Using HP Pavilion PC Tools The HP Pavilion PC Tools folder in the All Programs/Hewlett-Packard menu contains special utilities for HP Pavilion owners. For example, you’ll find a utility for displaying system information. This folder also contains the HP Tour Guide and any onscreen guides included with your PC.
  • Page 94: Getting Hp Updates For The Pc

    Tips your model PC. To go to the Web site, see The update message downloads when your PC “Visiting the Hewlett-Packard Web Site” on is idle, like other HP Center information, and page 41. may display an alert or a notice that flashes on your desktop.
  • Page 95: Starting Hp Center

    Starting HP Center The HP Center toolbar appears. For detailed Help information, click the hp Right-click the hp center icon in the center logo on the HP Center toolbar and system tray area of the taskbar, and choose Help. For a description of a button or select Open hp center.
  • Page 96: Turning Off The Hp Center Service

    Turning Off the HP Center Service To permanently turn off the HP Center Service: You can turn off the HP Center Service Note: If you change your mind later, you can turn on the temporarily (during the current PC session) or service.
  • Page 97: Re-enabling The Hp Center Service

    Re-enabling the HP Center Service The service comes enabled with the PC. You can turn off the service and re-enable it later, using the steps below. When you re-enable the HP Center Service, the service runs whenever you are connected to the Internet, and you receive messages as they become available.
  • Page 98: Resolving Problems

    Resolving Problems Troubleshooting For help on general and miscellaneous problems you may be experiencing with the PC, refer to the following pages for possible solutions. Look up the description of the problem, and try the solution listed. For more detailed information, press the Help button on your keyboard, or click Start on the taskbar and select Help and Support.
  • Page 99 Problem Solution My computer won’t If the computer doesn’t go through the above procedure, check the following: turn on at all. The power cord and all cables are securely plugged into the computer. The power cord is plugged into a grounded outlet. Check to see whether the outlet works by plugging another item into it.
  • Page 100 Problem Solution The computer (or part Try restarting the computer as follows: of it) doesn’t seem to 1 Click Start on the taskbar. be working. 2 Click Turn Off Computer. 3 Click Restart. If the computer shows no response to mouse or keyboard actions, reset the computer: 1 Press and hold the On button until the system turns off.
  • Page 101 Problem Solution When I push one Check the button configuration. To reconfigure the button: of the special or 1 Click Start on the taskbar. multimedia buttons on 2 Click Control Panel. the keyboard, nothing 3 Click Printers and Other Hardware, if present. happens.
  • Page 102 Problem Solution My keyboard doesn’t If the PC beeps repeatedly or if nothing happens when you press keys, it’s possible work, even though the that the keyboard is connected improperly. computer and monitor PS/2 keyboards only: Check that the cable connector pins are straight. Make seem to work.
  • Page 103 Problem Solution The mouse doesn’t If nothing happens when you move the mouse, it’s possible that the mouse is work, even though connected improperly. everything else does. PS/2 mouse only: Check that the cable connector pins are straight. Make sure the mouse is connected to the mouse port, not to the keyboard port.
  • Page 104: Using Application Recovery And System Recovery

    For more 2 Click Start on the taskbar. information, type System Restore into the Search 3 Choose All Programs. box in Help and Support. 4 Choose Hewlett-Packard. Quick Start Guide...
  • Page 105: System Recovery

    System Recovery 5 Choose hp pavilion pc tools. 6 Click hp application recovery. The When other methods of repairing your system recovery box appears. software (like System Restore or Application Recovery) fail, you may want to use the 7 Click Application Installation or Driver HP Pavilion System Recovery program as a Installation, and then click Next.
  • Page 106 All Programs, choose an image of the original software. This makes Hewlett-Packard, choose hp pavilion recovery convenient, without the need to have pc tools, and click hp pc system or use a System Recovery CD.
  • Page 107: Freeing Up Space On Your Hard Disk Drive

    6 Click Yes to continue with the recovery The partition: process. Houses a backup version of the operating 7 Follow the onscreen instructions. system and the programs included with the PC. 8 Complete the computer startup, and finish the registration process. Then reconnect all Takes up about 5 GB of hard disk space, peripheral devices.
  • Page 108: Displaying Hard Disk Space

    Displaying Hard Disk Space Increasing Available Hard Disk Space To view the amount of space on the hard disk: You can free up space on the hard disk 1 Click Start on the taskbar. by uninstalling programs or by using the 2 Click Control Panel.
  • Page 109: Reinstalling Programs

    Reinstalling Programs To use the Disk Cleanup utility: 1 Click Start. You can reinstall most programs that came with your PC except the try-and-buy HP Learning 2 Choose All Programs. Adventure programs. 3 Choose Accessories. Note: HP Learning Adventure programs are not included 4 Choose System Tools.
  • Page 110: Index

    Index mouse, 13 opening drive, 47 mouse scroll wheel, 13 playing music, 49 adjusting microphone volume, 25 Mute, 21 removing, 48, 72 adjusting speaker volume, 23, 70 Off. See shutting down terminology for DVD, 55 All Programs, xvii computer using correct DVD disc, 58 America Online, troubleshooting, 73 On, 5 cd-writer drive...
  • Page 111 replacement parts, 42 Control Panel, opening, 9 removing, 48 service locations, 42 corrupted software, 75 terminology, 55 setting it up, 5, 8 country/region code warning, 57 settings, 9 country/region codes for DVD, 56 Easy Internet Sign-up, x, 39 sleep mode. See hibernation mode Eject button, 47 standby mode, about, 27...
  • Page 112 HP Center, xii, 10, 65 Internet re-enabling, 68 about, 31 hard disk cleanup, 79 toolbar, 66 browser programs, 40 hard disk drive, freeing up turning off service, 67 browsing the Web, 33 space, 78 Updates from HP Messages, 65 connecting to, 34, 40 hard disk space HP drivers Easy Internet Sign-up, x, 39...
  • Page 113 keyboard keys roller ball, 12 no sound, 70 alphanumeric, 15 scroll wheel button, 13 non system disk error, 74 arrow, 16 scrolling, 13 function, 16 troubleshooting, 74 Off button. See shutting down numeric, 17 using, 12 computer MPEG video, playing, 58 On button, 5 music online manuals, 4, 42, 43...
  • Page 114 printer, troubleshooting, 70 removing unneeded software, 79 erased, 75 problem repetitive strain injury (RSI), 8 finding, xvii computer not working, 71 replacement parts, 42 reinstalling, 75, 76, 80 DVD-R disc not working, 58 restoring system, 75 uninstalling, 79 DVD-RW disc not working, 58 RJ-45 port, 37 updating, 41 error message, 74...
  • Page 115 System Restore, 75 updates from HP, xii, 65 Volume Control settings window, 24 system updates, 65 updating drivers, 41 warranties, 42 software, 41 taskbar, Windows, 9 warranty, xix, 7 system, 65 technical specifications, 41 warranty warning, 69 Upgrading and Servicing the PC technical support, 41 Web.
  • Page 116 PC, the Internet, PC, and answers to offers through a Web site and e-mail frequently asked questions for HP Pavilion owners • musicmatch jukebox Listen to your music CDs and get music information online © Hewlett-Packard Company 2002 all rights reserved...

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  • Rob C. Jan 31, 2014 12:15:
    Thank you for having this User Guide!!!