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Quick Start Guide


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    Quick Start Guide...

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    HP shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

  • Page 3: Table Of Contents

    Using the Quick Start Guide... 3 Finding Additional Information ... 4 Setting Up the PC...5 Turning On the PC for the First Time ... 5 Registering with HP ... 6 Making Recovery CDs ... 7 Getting Help... 7 Protecting the PC... 8 Working in Comfort ...

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    Viewing the PC image on TV... 34 Disabling the TV option ... 35 Disconnecting the TV ... 36 Turning Off the PC ... 36 HP Pavilion home PC Putting the PC into Standby and Hibernation Mode ... 37 Standby mode... 37 Hibernation mode...

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    Using HP Pavilion PC Tools ... 74 Getting HP Updates for the PC ... 75 Informing You of Changes... 75 Using HP Center for Updates from HP Messages ... 75 Starting HP Center ... 76 Turning off the HP Center Service... 76 Re-enabling the HP Center Service ...

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    Application Recovery ... 88 System Recovery... 89 System Recovery Using Recovery CDs ... 91 Using HP Recovery CD Creator ... 91 Starting system recovery using recovery CDs ... 92 HP Pavilion home PC Freeing Up Space on Your Hard Disk Drive ... 96 To display hard disk space ...

  • Page 7: Start Here

    Start Here Welcome Thank you for becoming a member of the HP Pavilion home PC family. This “Start Here” section is an overview of some of the added software features and tools available on your HP Pavilion. The rest of this Quick Start Guide gives you information on how to use your computer.

  • Page 8: Inventory Checklist

    (select models installed on PC, or in print) Read first, addenda, or other documents if applicable DVD Writer guide (select models) Microsoft Windows XP Home Edition Start Here guide My HP Pavilion home PC brochure (select models) viii HP Pavilion home PC Keyboard Mouse Documentation Note: Your contents may vary.

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    PC Front Your PC may look different from the ones shown here. Component, connector location, type, and number vary by model. A — CD storage (select models) B — CD-ROM or CD-RW drive C — DVD-ROM or DVD+RW/+R drive D — Diskette (floppy) drive E —...

  • Page 10: Pc Back

    CDs or DVDs included in the computer box (select models only). Your computer may look different from the one shown here. Component, connector location, type, and number vary by model. HP Pavilion home PC PS/2 keyboard PS/2 mouse Serial Parallel Audio Out...

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    PC Connector Symbols Symbols in this table identify connectors. Symbol Description Mouse (PS/2) Keyboard (PS/2) Universal Serial Bus (USB) for mouse, keyboard, digital camera, or other device with a USB connector Printer (parallel) Monitor Serial port for digital camera or other serial serial device Speaker...

  • Page 12: Hp Products Work Better Together

    Pre-loaded software simplifies and speeds product setup for HP peripherals. Simply connect the HP peripheral product, turn it on, and your HP PC automatically configures it so it is ready to use. HP Pavilion home PC...

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    PC Front Connections Your computer may look different from the one shown here. External components shown in the following figure are not included with Note: Before using your components, the PC. Front connector location, type, and number vary by model. you may need to install the software that came with the component.

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    Register with HP Register your HP Pavilion home PC with Hewlett-Packard so HP can assist you with your technical support needs (select models only). HP Pavilion home PC...

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    For information about modem setup, the Internet, and e-mail, see the related sections inside this guide. You can also find helpful information by clicking Start, Help and Support, and then My HP Pavilion PC (select models only). Quick Start Guide...

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    HP Desktop Help and Support The HP desktop has shortcut icons that make it easy to find the things you need. Click the icon to find out more information about that program. Note: The screen on your computer may not match the screen pictured here.

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    Click Start, choose All Programs, hp center, and then click hp center again. Get the latest support updates and receive great Internet deals on shopping, personal finance, music, and entertainment. View ticker Customize ticker...

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    PC. Look at the following pages to learn about important software programs and tools available to you. Choose All Programs and then choose Hewlett-Packard to find HP-specific software (select models only). All Programs Start button xviii HP Pavilion home PC Note: The screen on your PC may not match the screen pictured here.

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    Help and Support Click Start and then Help and Support to learn about your PC and get your questions answered. HP Pavilion information and support (select models) Help and support news Quick Start Guide...

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    My HP Pavilion PC Learn how to use your HP Pavilion home PC Click Start, Help and Support, and then My HP Pavilion PC for detailed instructions and information about your PC (select models only). HP Pavilion home PC...

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    HP Instant Support Send a help request Click Start, Help and Support, and then HP Instant Support. Run tests yourself, or contact an HP Support analyst for help over the Internet (select models only). Quick Start Guide...

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    Click Start and then choose All Programs to find all the software programs on your PC. Choose Hewlett-Packard, and then choose hp pavilion pc tools to find HP drivers and the HP Tour Guide (select Hewlett-Packard models only). All Programs Start button xxii...

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    (select models only). Click the icon on the desktop (select models). Let the HP Tour Guide show you the desktop and the basics of the Internet and e-mail. xxiii Quick Start Guide...

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    Your HP Pavilion home PC Support Guide You can get help over the telephone from HP. See the Support Guide included with the computer documentation for the terms of your HP Pavilion warranty coverage, for license information, and for support telephone numbers and addresses.

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    HP online. This main Web site has the latest information about your HP Pavilion home PC and all your HP products. Receive technical support, download software updates, and find out about HP’s home and business services.

  • Page 26: Microsoft Windows Xp Operating System

    For questions about the Microsoft Windows system, refer to: Help and Support, for onscreen help and troubleshooting — click Start and then Help and Support. The Microsoft Windows XP guide, included with the computer documentation. xxvi HP Pavilion home PC ® XP operating...

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    Recovery System and Hard Drive Space HP Pavilion home PCs with Windows XP feature a recovery partition included on the hard drive, along with a recovery CD creator program. This program allows you to make your own recovery CDs. The recovery process, either...

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    HP Pavilion home PC...

  • Page 29: Introducing The Quick Start Guide

    Warning: Install the PC near an AC outlet. The AC power cord is your HP Pavilion PC’s main AC disconnecting device and must be easily accessible at all times. For your safety, the power cord provided with your system has a grounded plug.

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    PC cover. Warning: Do not operate the PC with the cover removed. HP Pavilion home PC Warning: The power supply is not user-serviceable. To prevent damage to the power supply, have a qualified person repair or replace it. All other components are user-serviceable.

  • Page 31: Using The Quick Start Guide

    Insert and remove a CD disc. ■ Use the CD-ROM, DVD-ROM, CD-RW, or ■ DVD+RW/+R drive to play music, watch movies, or record information. Use HP Pavilion PC Tools (select models only). ■ Save power with standby and ■ hibernation modes. Solve common problems.

  • Page 32: Finding Additional Information

    Upgrading and Servicing the PC guide included with your PC (installed on your system or printed). To view guides installed on your PC, refer to “Using HP Pavilion PC Tools” on page 74. Note: The Upgrading and Servicing the PC guide...

  • Page 33: Setting Up The Pc

    Setting Up the PC Follow the setup poster to set up the PC in your work area and then read the topics in this section to turn on the computer for the first time and to finish the registration process (select models only).

  • Page 34: Registering With Hp

    HP Pavilion home PC Registering with HP You may be prompted to register the PC with HP (select models only). Register so you can receive changes, updates, and support. You can register any of these ways: Turn on the PC and follow the onscreen ■...

  • Page 35: Making Recovery Cds

    CDs to reinstall the operating system and software. Make the recovery CDs for your PC now, before a need occurs; refer to “Using HP Recovery CD Creator” on page 91. This program assembles the necessary files and writes the information onto CDs.

  • Page 36: Protecting The Pc

    Protecting the PC HP provides a virus-scanning software program to help protect your PC (select models only). The virus-scanning program manufacturer provides free virus scan updates through your Internet connection for an initial period after your PC purchase. You can purchase a subscription service for updates after the initial free period expires.

  • Page 37: Working In Comfort

    Refer to “Safety and Comfort Guide” installed on your PC for important ergonomic information. Just click Start, All Programs, Hewlett-Packard, hp pavilion pc tools, and then click Safety and Comfort Guide. Find important safety and ergonomic information on the Internet; type into your Web browser address box, and then press Enter on the keyboard.

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    HP Pavilion home PC...

  • Page 39: Using The Pc

    The operating system for your PC is Microsoft Windows XP. Windows displays the desktop on the monitor. The taskbar with the Start button appears at the edge of the desktop display. Start menu Click the Start button and: Select programs or documents.

  • Page 40: Hp Center

    HP Center HP Center is a service that brings you support updates, special offers, and product news. Note: HP Center is not available in all models. To open HP Center: 1 Click Start on the taskbar. 2 Choose All Programs.

  • Page 41: Help And Support

    Help and Support. HP Instant Support Note: HP Instant Support is not available in all models. When you need assistance to solve a PC-related problem, use HP Instant Support: 1 Click Start on the taskbar, and click Help and Support.

  • Page 42: The Scroll Feature

    Refer to “Reverse your mouse buttons” in the onscreen Help and Support Center. HP Pavilion home PC Use the center wheel button to scroll or select items on the screen: Scroll through a document without having to ■...

  • Page 43: To Use The Autoscroll Feature

    To use the autoscroll feature 1 Place the cursor next to the text, and press the wheel button once. An autoscroll icon appears. 2 Move the mouse in the direction you want to scroll. The farther you move the pointer from the starting point, the faster the document scrolls.

  • Page 44: Using The Keyboard

    PC instead of a connector cable. HP Pavilion home PC Keyboard features The keyboard for your PC may look like one of these two layouts.

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    This keyboard enables you to: Adjust speaker volume. ■ Place the PC into standby to save power. ■ Quick Start Guide...

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    Start and stop playing a CD or DVD, skip ■ to the previous or next track, and eject the disc tray (top drive only). HP Pavilion home PC Place the PC into standby to save power. ■ Connect to the Internet (if you have an ■...

  • Page 47: Alphanumeric Keys

    Alphanumeric keys The alphanumeric keys are the main keys found on a standard typewriter. Function keys The function keys are the F1 through F12 keys located above the main keys. Pressing F1 displays a Help window for the software program being used. Pressing F3 displays a search window.

  • Page 48: Arrow Keys

    You can use these keys instead of the mouse to move the cursor for navigation in a Web site, in a document, or in a game. HP Pavilion home PC Numeric keys When the Num Lock LED (light-emitting diode)

  • Page 49: Keyboard Indicators

    Keyboard indicators Each keyboard indicator is an LED labeled with the name or icon for its status: Icon Name Description Numeric keys are locked as Lock numbers keys and arithmetic functions. Caps Alphanumeric keys are locked to Lock uppercase. Scroll Scroll function is locked.

  • Page 50: Buttons

    The top of the keyboard has a number of special buttons. HP Picture Media Volume Standby Help HP Club Print Toolkit Shopping Sports Finance Connect Search Chat E-Mail Controls Control Music Mute Note: The number, location, and labeling of buttons vary by keyboard model. HP Pavilion home PC...

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    Puts PC into power-saving mode (screen is blank but PC is still on). To make screen reappear, press any key on keyboard, or press Standby again. May take 10–30 seconds before screen reappears. Help Opens the Help and Support Center. Links to HP Web site. Print Prints documents from most programs. Shopping Sports Finance Goes to popular Web sites.

  • Page 52

    Icon Feature Description HP Picture Toolkit Opens HP Picture Toolkit view. Can be reconfigured. Media Controls Operates CD or DVD player: (CD/DVD/MP3) a – open and close top disc tray b – skip to the previous track c – play or pause d –...

  • Page 53: Button Configuration

    Some PC models can connect more than one display device (CRT monitor, flat panel monitor, TV, etc.) to the PC. You can quickly change where the PC desktop appears by pressing Alt+F5. Each time you press the Alt+F5 key combination, the PC display appears on the next device.

  • Page 54: Modifying Monitor Display Properties

    Moving the slide toward More decreases the size of text. 6 Click Apply. HP Pavilion home PC Using Speakers Note: The stereo speakers set is a left-right, 2-channel speaker system, and may be passive (no power button and no power cord) or active (power button or power cord).

  • Page 55: Using Multi-channel Audio Speakers

    For information on adjusting the sound level, refer to “Adjusting speaker volume” on page 29. Using multi-channel audio speakers If your PC has multi-channel speakers capability (select models only), you can connect speakers for 4 channel or 6 channel output. You must connect your speaker system to the PC and then configure the audio software for sound output.

  • Page 56: To Configure Multi-channel Audio Output For Speakers Configuration

    6 speaker mode (for 5.1 channels). You can click the Speaker Test tab and then click on a speaker to test it. 6 Click OK. HP Pavilion home PC To configure multi-channel audio output for the DVD player Note: WinDVD is set up for two (stereo) speaker output.

  • Page 57: To Use The Microphone With Multi-channel Audio

    Note: If you want to play a stereo DVD, repeat these steps (1 through 5) and change the audio properties for WinDVD to match the DVD output. To use the microphone with multi-channel audio The multi-channel speaker system connects to the PC using the Microphone, Audio (Line) In, and Audio (Line) Out connectors on the back of the PC.

  • Page 58: Using A Microphone

    3 When you are satisfied with the sound level, click the Close box (the X in the corner) to close this window. HP Pavilion home PC Using a Microphone Your PC comes with one microphone connector in the back of the PC. Some models have another microphone connector in the front of the PC.

  • Page 59: Adjusting Microphone Volume

    Note: If you do not see this Volume icon, click Start, Control Panel, Sounds, Speech, and Audio Devices, if it is present, and then double-click Sounds and Audio Devices to open the Sounds and Audio Devices Properties window. On Volume tab, place a check in the Place volume icon in the taskbar check box.

  • Page 60: Using A Television

    9 Repeat step 6, if needed. 10 Click X (Close) on the upper-right corner of the Volume Control window. HP Pavilion home PC Using a Television Your PC may have TV-out capability, which means you can connect it to a television to view the computer image on a TV.

  • Page 61: Connecting To A Tv Set

    Connecting to a TV set To connect a TV to the PC: 1 Turn off the PC. 2 Connect the TV cable using one of the following arrangements, depending on the connection jacks on your TV: If your TV has an S-Video jack, connect ■...

  • Page 62: Viewing The Pc Image On Tv

    2 Turn on the TV. Press the Video/TV button on your remote control to select the Video setting, not the TV setting. 3 Turn on the computer. HP Pavilion home PC 4 When the Windows desktop appears, right-click an empty area of the desktop. 5 Click Properties.

  • Page 63: Disabling The Tv Option

    Disabling the TV option When you want to disconnect the TV from the computer, you may need to disable the TV option to return your computer display to its original resolution. To disable the TV option: 1 Right-click an empty area of the screen. 2 Click Properties.

  • Page 64: Disconnecting The Tv

    5 Reconnect your computer speaker cable to the Line Out jack (lime green connector) on the back of the computer. HP Pavilion home PC Turning Off the PC You can turn off the PC without pressing any buttons on the PC chassis.

  • Page 65: Putting The Pc Into Standby And Hibernation Mode

    Putting the PC into Standby and Hibernation Mode As an alternative to shutting down the PC, you can put the PC in standby mode. To conserve power, you can automatically put the PC into standby and then hibernation by setting the power management timers.

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    Standby button. The screen display reappears just as you left it. HP Pavilion home PC Another way to manually put the PC into standby is to: 1 Click Start on the taskbar.

  • Page 67: Hibernation Mode

    Hibernation mode When the PC is in hibernation mode, it saves everything that is in PC memory to the hard disk, turns off the monitor and the hard disk, and then turns itself off. When you turn on the PC, everything (programs, folders, and documents) is restored to the screen.

  • Page 68: Automatic Standby Or Hibernation Mode

    If necessary, enable the feature by clicking the check box so that a check appears in it. HP Pavilion home PC 6 If you changed the Enable hibernation check box, click Apply. 7 Click the Power Schemes tab to set the timers for standby and/or hibernation.

  • Page 69: Setting Up And Using The Internet

    Setting Up and Using the Internet Your HP Pavilion comes with: Access to the ISPs in your area. Some ■ ISPs offer a traditional dial-up service, and others offer faster technologies such as Digital Subscriber Line (DSL) and cable. (DSL, ADSL, and cable ISPs are not available in all countries/regions.)

  • Page 70: What Is An Isp

    Web site information. Some ISPs allow you to use the browser program of your choice. Some ISPs provide their own browser. HP Pavilion home PC What is the World Wide Web? The World Wide Web (WWW), also called the Web, is a public part of the Internet used by individuals, companies, governments, and organizations.

  • Page 71: What Is A Url

    What is a URL? The URL (Uniform Resource Locator) identifies a file location, typically in the form The URL contains the protocol and the pathway to a site and may include the path to a specific file within that site. Each period, or dot, in the URL separates elements within the address.

  • Page 72: How Do I Search The Internet

    4 Type a word or question into the Search box. 5 Click Search. HP Pavilion home PC The PC connects to the Internet (if needed), performs the search, and displays the results.

  • Page 73

    Before you can connect to the Internet and send or receive e-mail and faxes using telephone dial-up, you must connect your telephone service line to the modem, which is in the PC. The setup poster shows you how to plug in a modem/telephone cable to the PC modem connector and to your telephone service line wall jack connector.

  • Page 74

    2 Plug the other end of the cable into the telephone service line jack on the wall. 3 On modems with a Telephone Line switch, make sure the switch is in position 1. HP Pavilion home PC Back of PC Telephone (optional)

  • Page 75: Upgrading To V.92

    (local area network), you can connect to the Internet through the LAN. For information about high-speed providers, click the easy Internet sign-up icon found on the desktop or in the Start menu under All Programs. This network connection also allows you to share printers, data, and other devices among your PCs.

  • Page 76

    Note: The hub is a device to which all computers on the network are connected. HP Pavilion home PC Warning: DO NOT plug the network cable into a telephone line. Although the plug on the network cable looks similar to the plug on a telephone cable, they are not the same.

  • Page 77: Setting Up Your Internet Account

    Before you can connect to the Internet, you need to sign up with an Internet Service Provider (ISP). HP has made arrangements with leading ISPs in your area to help you sign up for Internet service. Use Easy Internet Sign-up to sign up with an ISP.

  • Page 78: Signing Up With An Isp Using Easy Internet Sign-up

    2 Open Easy Internet Sign-up: Double-click the easy Internet ■ sign-up icon on the desktop. HP Pavilion home PC Click Start on the taskbar. Choose ■ All Programs. Click easy Internet sign-up. 3 Follow the onscreen instructions.

  • Page 79: Using Any Browser

    Visiting the Hewlett-Packard Web Site The Hewlett-Packard Web site is dedicated to HP Pavilion home PC owners and to the entire HP product line. There you will find the latest news and information about all of your HP products. You can receive technical support, download software and driver updates, and find out about HP’s home and business services.

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    Buy: Buy products, supplies, and accessories ■ online for your home, home office, or business. At this site, you can find special offers on HP products, locate replacement parts, and get addresses of store and service locations that sell and repair HP products.

  • Page 81: Viewing Online Manuals

    4 Click the Support link, and then select your model. To go directly to the English language support Web page for your HP Pavilion model and find online manuals for it, use the following steps: 1 Establish a connection to the Internet.

  • Page 82: Sending And Receiving E-mail

    An account with an Internet Service ■ Provider (ISP). Microsoft Internet Explorer (included with ■ your HP Pavilion) or other browser program (usually provided by an ISP). HP Pavilion home PC A telephone dial-up modem connection, or a ■ LAN, cable modem, or DSL connection from your PC to the ISP.

  • Page 83

    The first time you start Outlook Express, the Internet Connection Wizard window opens if you are not already connected to the Internet. You will need to provide connection information such as an account name and password and the names of an incoming and an outgoing mail server to use Outlook Express.

  • Page 84

    4 Click a message once to view it, or double-click the message to expand it and read it in its own window. For more information about using Outlook Express, go to the Help menu within the program. HP Pavilion home PC...

  • Page 85: Doing Common Tasks

    Doing Common Tasks Understanding Your Drives The PC has a diskette (floppy) drive (select models only), and one or more compact disc (CD) drives. For the optional 6-In-1 memory card reader, refer to “Using the 6-In-1 Memory Card Reader” on page 58. There are different types of optical disc drives that may be included with the PC, depending on your PC model:...

  • Page 86: Using The Diskette (floppy) Drive

    PC is not writing to the diskette, and then press the Eject button on the PC and remove the diskette. HP Pavilion home PC Using the 6-In-1 Memory Card Reader The optional 6-In-1 memory card reader is accessible on the front of the PC or located inside the lower front cover of the PC.

  • Page 87: Special Note About The Safely Remove Hardware Utility

    The upper card slot accepts: ™ CompactFlash type I media ■ CompactFlash type II media ■ IBM Microdrive disk drive ■ The lower card slot accepts: Secure Digital (SD) Memory Card ■ MultiMediaCard (MMC) ■ ® Memory Stick (MS) Memory Card ■...

  • Page 88

    A steady light indicates that the PC is not accessing the media. Warning: Do not try to remove media when the In-use light is blinking. Doing so may cause loss of data. CompactFlash I/II HP Pavilion home PC Card Insert CompactFlash Receptacle edge type I media (holes)

  • Page 89: Inserting A Cd Or Dvd

    Inserting a CD or DVD The PC must be turned on to eject the disc tray. 1 Press the Eject button near the drive to eject the disc tray. Note: On some PCs, the media drive is located behind a door on the front of the PC. Your PC may look different from the ones shown here.

  • Page 90: Removing A Cd Or Dvd

    2 Holding on to the disc edges only, lift the CD or DVD out of the tray. HP Pavilion home PC 3 Place the disc in its case. 4 Close the disc tray by gently pushing the tray into the PC.

  • Page 91: Playing Music Cds

    Playing Music CDs The PC includes MusicMatch Jukebox (select models) or Windows Media Player. This software lets you play music CDs. Using MusicMatch Jukebox This software lets you play music CDs, record digital music files, create music CDs on your CD-RW drive, organize your digital music into libraries, and listen to music over the Internet.

  • Page 92: Using Windows Media Player

    To play a music CD: 1 Insert the music CD into the drive. The Windows Media Player window opens. HP Pavilion home PC If the Windows Media Player window does not automatically open, click Start on the taskbar, choose All Programs, and then...

  • Page 93: Creating A Cd By Using The Cd-rw Drive

    2 To control the CD in the drive, click the buttons in the Windows Media Player window. To play a particular song, double-click its song title (or track number) in the Playlist. You can also control the CD using the media control buttons if your keyboard has them.

  • Page 94: Creating A Cd By Using Recordnow

    Continue by following the steps under “Creating a music CD” on page 66 or “Creating a data CD” on page 68. HP Pavilion home PC Creating a music CD RecordNow creates closed session music CDs, which means you must record all music files in one recording session.

  • Page 95

    Make a Music Disc from other CDs – ■ Create a new music disc from tracks taken from your music disc collection. Continue with step 4. Make a Disc for an MP3 Player – ■ Create a disc specifically for MP3 players. Follow the onscreen instructions.

  • Page 96: Creating A Data Cd

    6 Click OK to begin recording your files to disc. 7 Click Done. HP Pavilion home PC You can add new data files to a CD-R or CD-RW disc in a later recording session if disc space is available.

  • Page 97

    Note: On a double-sided DVD, read the text around the inner hole of the disc to determine which side (A versus B or Standard versus Widescreen) to play. Place the disc in the tray with the label face up for the side you want to play.

  • Page 98: Viewing Help Information

    DVD, but some DVDs include several short movies, with each movie being a separate title. HP Pavilion home PC Each title is divided into multiple chapters. A chapter is a particular segment or scene in the movie.

  • Page 99: Using Country/region Codes

    Once the code locks, you can only play DVDs from that country/region. When the country/region code locks, if you need help, contact HP Support. The country/region number is usually placed over a world globe printed on the DVD packaging and disc.

  • Page 100: Creating A Dvd By Using The Dvd+rw/+r Drive

    You can change the country/region code only five times before the setting becomes permanent. When the country/region code locks, if you need help, contact HP Support. Creating a DVD by Using the DVD+RW/+R Drive The DVD+RW/+R drive is available on select models only.

  • Page 101: Using The Combo Drive

    Note: There are two types of DVD discs: DVD+RW/R and DVD-R/RW. DVD-R and DVD-RW discs do not work in the DVD+RW/+R drive. For steps to play a movie, see “Playing DVD Movies” on page 68. The guide for this drive is printed and included in the PC box (select models).

  • Page 102: Using Hp Pavilion Pc Tools

    2 Choose All Programs. 3 Choose Hewlett-Packard. 4 Choose hp pavilion pc tools. 5 Click an item to view or use it. Note: If there are no guide titles listed in HP Pavilion PC Tools, your PC has no onscreen guides.

  • Page 103: Getting Hp Updates For The Pc

    Web site, see “Visiting the Hewlett-Packard Web Site” on page 51. Using HP Center for Updates from HP Messages HP Center is a service provided by HP to bring you information, documents, digital media, time-based notifications, and special offers. Note: HP Center is not available in all models.

  • Page 104: Starting Hp Center

    The HP Center toolbar appears. HP Pavilion home PC For detailed Help information, click the hp center logo on the HP Center toolbar and choose Help. For a description of a button or area of the toolbar, place the cursor over the toolbar.

  • Page 105: Re-enabling The Hp Center Service

    To permanently turn off the HP Center Service: Note: If you change your mind later, you can turn on the service. See “Re-enabling the HP Center Service” in the following section. 1 Click Start on the taskbar. 2 Choose All Programs.

  • Page 106

    HP Pavilion home PC...

  • Page 107: Resolving Problems

    Resolving Problems Troubleshooting For help on general and miscellaneous problems you may be experiencing with the PC, refer to the following pages for possible solutions. Look up the description of the problem, and try the solution listed. For more detailed information, press the Help button on your keyboard, or click Start on the taskbar and select Help and Support.

  • Page 108

    You may need an updated driver for Windows XP. For non-HP peripherals, ■ other device, and contact the vendor directly. For HP peripherals, visit the HP Web site. Refer to it won’t work. your Support Guide for details. The PC doesn’t make Check the speaker connection.

  • Page 109

    Problem Solution The PC (or part of it) Try restarting the PC as follows: ■ doesn’t seem to be 1 Click Start on the taskbar. working. 2 Click Turn Off Computer. 3 Click Restart. If the PC shows no response to mouse or keyboard actions, reset the PC: ■...

  • Page 110

    CD or DVD disc. PC and press the Eject button to extend the tray. I want to remove icons You can remove most desktop icons from your display by either deleting them or ■ from the desktop. moving them to an unused icons folder. Refer to “Removing desktop icons” on page 97.

  • Page 111

    Problem Solution When I push one Check the button configuration. To reconfigure the button: ■ of the special or 1 Click Start on the taskbar. multimedia buttons 2 Click Control Panel. on the keyboard, 3 Click Printers and Other Hardware, if present. nothing happens.

  • Page 112

    Do not connect a telephone cable to the NIC. Do not plug a network cable into a telephone line; doing so may damage the NIC. Verify that the Web browser is installed and set up to work with your ISP. ■ HP Pavilion home PC...

  • Page 113

    Problem Solution The mouse doesn’t If nothing happens when you move the mouse, it’s possible that the mouse is ■ work, even though connected improperly. everything else does. PS/2 mouse only: Check that the cable connector pins are straight. Make sure the mouse is connected to the mouse port, not to the keyboard port.

  • Page 114

    HP Pavilion home PC...

  • Page 115: Using Application Recovery And System Recovery

    The PC does not include recovery CDs in the accessory box, but you can make your own recovery CDs; see “Using HP Recovery CD Creator” on page 91. System Restore Warning:...

  • Page 116: Application Recovery

    Application Recovery Note: Not all models include the application recovery program. Perform steps 1 through 5 of the following procedure. If hp application recovery appears in the folder, your PC includes the program. If an individual application or driver accidentally...

  • Page 117: System Recovery

    See “System Recovery Using Recovery CDs” on page 91. Make your own recovery CDs before you need them; see “Using HP Recovery CD Creator” on page 91. To start system recovery: 1 Turn off the PC. Disconnect all peripheral devices from the PC except the monitor, the keyboard, and the mouse.

  • Page 118

    Press and hold the On button until the PC ■ turns off. Continue with step 5. 3 Wait until the System Recovery box appears asking Do you really want to start HP PC System Recovery? 4 Click Yes to continue with the recovery process. Continue with step 7.

  • Page 119: System Recovery Using Recovery Cds

    The recovery CDs can be used only with the specified PC model. The CDs are licensed for use only with your HP Pavilion home PC. The recovery CDs can install the operating system and software on your PC hard disk drive if the software becomes corrupted or is accidentally erased.

  • Page 120: Starting System Recovery Using Recovery Cds

    2 Click Start on the taskbar. 3 Choose All Programs. 4 Choose Hewlett-Packard. 5 Choose hp pavilion pc tools. 6 Click hp pc recovery CD creator. The creator box appears. 7 Follow the onscreen instructions. Label each CD disc as you make it.

  • Page 121

    PC except the monitor, the keyboard, and the mouse. 4 Press the On button to turn on the PC. 5 When the blue screen with the hp invent logo appears, press the F1 key on the keyboard until Entering SETUP is displayed. (You have only a few seconds to press the F1 key before the normal startup process continues.) Wait...

  • Page 122

    Recovery CD #1 and close the tray. 10 Press the F10 key to save the changes, and exit BIOS. HP Pavilion home PC 11 With Yes selected, press Enter. 12 The PC starts the recovery; wait for the onscreen instructions to display, and then follow those instructions.

  • Page 123

    13 When the recovery program finishes, click Restart to restart the PC. 14 Before the PC restarts, the CD tray ejects. Remove the CD. 15 Return the BIOS to the original setting. During the startup, when the blue screen with the logo appears, press the F1 key on the keyboard until Entering SETUP is displayed.

  • Page 124: Freeing Up Space On Your Hard Disk Drive

    Takes up about 5 GB of hard disk space, ■ reducing the total amount of space available for your use. HP Pavilion home PC Use the following procedures to: View the amount of used and free disk space ■ by using the System Tools Disk Management.

  • Page 125: Increasing Available Hard Disk Space

    Removing desktop icons You can remove most desktop icons from your display by either deleting them or moving them to an unused icons folder. To delete a desktop icon, right-click the icon, and then select Delete. Important: You should not delete any unfamiliar desktop icons.

  • Page 126: Using The Disk Cleanup Utility

    5 Click Disk Cleanup. Wait for the calculations to complete. 6 Select the files you want to delete, and click OK, and then click Yes. HP Pavilion home PC Reinstalling programs You can reinstall most programs that came with your PC.

  • Page 127: Index

    Internet, 44 burning CD, 65 DVD, 73 buttons Eject, 61 E-Mail, 23 Help, 23 HP, 23 mouse, 14 mouse scroll wheel, 14 Mute, 24 Off. See shutting down PC On, 5 Power, 5 Print, 23 Search, 23...

  • Page 128

    Control Panel, opening, 11 corrupted software, 88 country/region code warning, 72 country/region codes for DVD, 71 HP Pavilion home PC creating a CD, 65 creating a DVD, 73 creating recovery CDs, 91 desktop, xvi removing icons, 97...

  • Page 129

    51 updating, 51 HP Instant Support, 13 HP Pavilion learning to use, xx, 11 HP Pavilion PC Tools, xxii, 74 HP Picture Toolkit button, 24 HP Tour Guide, xxiii, 74 HP Web site, 51 finding service locations, 52...

  • Page 130

    6 logging off, 11 manuals, online, 4, 52, 53 memory card reader, card types, 58 messages from HP, turning off, 76 microphone, 30 adjusting volume, 31 using with multi-channel speakers, 29 Microsoft XP Help, xxvi, 4...

  • Page 131

    music keyboard button, 24 MusicMatch Jukebox, 24, 64 playing, 63, 64 Windows Media Player, 24, 64, 65 music CDs, closed session, 66 Mute button, 24 Net. See Internet, about network cable warning, 48 network interface adapter about, 47 connecting, 47 network interface card, 47 NIC, 47 no sound, 80...

  • Page 132

    CDs, 91 using System Restore, 87 Recovery CD Creator, 91 region code, 71 registering with HP, xiv, 6 reinstalling software, 88, 89, 98 removing desktop icons, 97 removing unneeded software, 97 repetitive strain injury (RSI), 9 replacement parts, 52...

  • Page 133

    TV, disconnecting, 36 TV-out, 32 cables, 32 connecting a TV set, 33 disabling, 35 viewing PC image on TV, 34 uninstalling software, 97 updates from HP, xvii, 75 updating drivers, 51 software, 51 system, 75 Upgrading and Servicing the PC guide, 4 upgrading to V.92 modem...

  • Page 134

    29, 80 adjusting microphone, 31 controls, 24 show Volume icon on taskbar, 29 Volume Control settings window, 30 HP Pavilion home PC warranty, xxiv, 7 warranty warning, 79 Web. (See also Internet) browser programs, 50 defined, 42 page, 42...

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