Troubleshooting; Video And Audio - Insignia NS-22E730A12 Important Information Manual

Troubleshooting

Warning
Do not try to repair your TV yourself. Contact
authorized service personnel.

Video and audio

Problem Solution
Picture does not fill the
• Change the aspect ratio. An increasing amount
screen. There are black bars
around the picture.
No picture (screen is not lit)
• Press
and no sound.
• Make sure that Audio Only option is set to Off.
• Make sure that the video cables are connected
• Adjust the contrast and brightness. See
• Make sure that the power cord is plugged in.
• Make sure that the correct video input source is
• Try another channel. The station may be
• Make sure that the incoming signal is
• Make sure the antenna or cable TV is connected
• Check the closed caption settings. Some TEXT
Dark, poor, or no picture
• Try another channel. The station may be
(screen is lit), but sound is
good.
• Make sure that the antenna or cable TV is
• Adjust the brightness. See "Adjusting the TV
• Make sure that the correct picture mode is
• If you are using an antenna, the digital channel
• If you are using an antenna and the signal
• Make sure that the video cables are connected
• The video cable(s) you are using may be bad. Try
• Try another channel. The station may be
4
of digital TV and movies are presented in wide
screen (16:9). See "Adjusting the TV picture" in
the online User Guide.
on the TV or the remote control.
See "Playing TV audio only" in the online User
Guide.
securely to the back of your TV.
"Adjusting the TV picture" in the online User
Guide.
selected. See "Selecting the video input source"
in the online User Guide.
experiencing problems.
compatible.
correctly and securely. See "Connecting a cable
or satellite box" or "Connecting an antenna or
cable TV (no box)" in the online User Guide.
modes can block the screen.
experiencing problems.
connected correctly and securely. See
"Connecting a cable or satellite box" or
"Connecting an antenna or cable TV (no box)" in
the online User Guide.
picture" in the online User Guide.
selected. See "Adjusting the TV picture" in the
online User Guide.
signal may be low. To check the digital channel
signal strength, see "Checking the digital signal
strength" in the online User Guide.
strength is low, adjust the antenna or use a
highly directional outdoor antenna or set-top
antenna with a built-in amplifier.
securely to the back of your TV.
a new set.
experiencing problems.
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NS-15E720A12/NS-19E720A12/NS-22E730A12/NS-24E730A12
Problem Solution
No color, dark picture, or
color is not correct.
Only snow (noise) appears
on the screen.
Dotted lines or stripes
appear on the screen.
Double images.
The picture has a few bright
or dark spots.
• Try another channel. The station may be
experiencing problems.
• Adjust the color saturation. See "Adjusting the
TV picture" in the online User Guide.
• Make sure that the video cables are connected
correctly and securely to the back of your TV.
• Make sure that the antenna or cable TV is
connected correctly and securely. See
"Connecting a cable or satellite box" or
"Connecting an antenna or cable TV (no box)" in
the online User Guide.
• If you are using an antenna, the digital channel
signal may be low. To check the digital channel
signal strength, see "Checking the digital signal
strength" in the online User Guide.
• If you are using an antenna and the signal
strength is low, adjust the antenna or use a
highly directional outdoor antenna or set-top
antenna with a built-in amplifier.
• Try another channel. The station may be
experiencing problems.
• Make sure that the antenna or cable TV is
connected correctly and securely. See
"Connecting a cable or satellite box" or
"Connecting an antenna or cable TV (no box)" in
the online User Guide.
• If you are using an antenna, the digital channel
signal may be low. To check the digital channel
signal strength, see "Checking the digital signal
strength" in the online User Guide.
• If you are using an antenna and the signal
strength is low, adjust the antenna or use a
highly directional outdoor antenna or set-top
antenna with a built-in amplifier.
• Make sure that the antenna or cable TV is
connected correctly and securely. See
"Connecting a cable or satellite box" or
"Connecting an antenna or cable TV (no box)" in
the online User Guide.
• If you are using an antenna, the digital channel
signal may be low. To check the digital channel
signal strength, see "Checking the digital signal
strength" in the online User Guide.
• If you are using an antenna and the signal
strength is low, adjust the antenna or use a
highly directional outdoor antenna or set-top
antenna with a built-in amplifier.
• Make sure that the video cables are connected
securely to the back of your TV.
• The video cable(s) you are using may be bad. Try
a new set.
• Other devices (for example, surround sound
receiver, external speakers, fans, or hair dryers)
may be interfering with your TV. Try turning off
one device at a time to determine which device
is causing interference. Once you have
determined which device is causing
interference, move it further from the TV to
eliminate the interference.
• Use a highly directional outdoor antenna, cable
TV, or satellite TV.
• A few bright or dark spots on an LCD screen is
normal. It does not affect the operation of this
TV.