Table of contents Important safety Direct power off........34 Menu operation ........35 instructions ......3 Maintenance......45 Introduction ......7 Care of the projector......45 Projector features........7 Lamp information ........46 Shipping contents ........8 Troubleshooting ....52 Projector exterior view......9 Controls and functions ......10 Specifications ......
Important safety instructions Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product. Safety Instructions Please read this manual before In some countries, the line voltage is...
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Safety Instructions (Continued) The lamp becomes extremely hot Do not place this product on an during operation. Allow the projector unstable cart, stand, or table. The to cool for approximately 45 minutes product may fall, sustaining serious damage. prior to removing the lamp assembly for replacement.
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Safety Instructions (Continued) Do not place this projector in any of Do not block the ventilation holes. the following environments. - Do not place this projector on a blanket, bedding or any other soft - Space that is poorly ventilated or surface.
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If you intend to mount your projector on the ceiling, we strongly recommend that you use a proper fitting BenQ projector ceiling mount kit and that you ensure it is securely and safely installed.
Introduction Projector features The projector integrates high-performance optical engine projection and a user-friendly design to deliver high reliability and ease of use. The projector offers the following features. • Network Settings allowing management of projector status from a computer using a web browser ®...
Shipping contents Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase. Standard accessories The supplied accessories will be suitable for your region, and may differ from those illustrated. *The warranty card is only supplied in some specific regions.
Projector exterior view Lamp cover Front/upper side External control panel (See "Controls and functions" on page 10 for details.) Vent (heated air exhaust) Quick-release button Focus ring Vent (cool air intake) Speaker grill Front IR remote sensor Projection lens Lens cap AC power jack Rear adjuster foot Ceiling mount holes...
Controls and functions Projector TEMPerature warning light Lights up red if the projector's temperature becomes too high. POWER indicator light Lights up or flashes when the projector is under operation. Keystone/Arrow keys ( / Up, Down) Manually corrects distorted images resulting from an angled projection.
Remote control Keystone/Arrow keys ( / Up, Down) Manually corrects distorted images resulting from an angled projection. 10. Auto Automatically determines the best picture timings for the displayed image. Right When the On-Screen Display (OSD) menu is activated, the #3, #9, and #11 keys are used as directional arrows to select the desired menu items and to make adjustments.
Remote control effective range Infra-Red (IR) remote control sensors are located on the front and back of the projector. The remote control must be held at an angle within 30 degrees perpendicular to the projector's IR remote control sensors to function correctly. The distance between the remote control and the sensors should not exceed 8 meters (~ 26 feet).
Note that a special rear projection screen portability. and the BenQ Projector Ceiling Mount Kit are required for this installation location. Set Rear Ceiling in the SYSTEM SETUP: Basic > Projector Position menu after you turn the projector on.
Obtaining a preferred projected image size The distance from the projector lens to the screen, the zoom setting, and the video format each factors in the projected image size. Projection dimensions Refer to "Dimensions" on page 54 for the center of lens dimensions of this projector before calculating the appropriate position.
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All measurements are approximate and may vary from the actual sizes. BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector's optical characteristics.
Connection When connecting a signal source to the projector, be sure to: Turn all equipment off before making any connections. Use the correct signal cables for each source. Ensure the cables are firmly inserted. • In the connections shown below, some cables may not be included with the projector (see "Shipping contents"...
• Many notebooks do not turn on their external video ports when connected to a projector. Usually a key combo like FN + F3 or CRT/LCD key turns the external display on/off. Locate a function key labeled CRT/ LCD or a function key with a monitor symbol on the notebook. Press FN and the labeled function key simultaneously.
Operation Starting up the projector Plug the power cord into the projector and into a power outlet. Turn on the power outlet switch (where fitted). Check that the POWER indicator light on the projector lights orange after power has been applied. Please use the original accessories (e.g.
Adjusting the projected image Adjusting the projection angle The projector is equipped with 1 quick-release adjuster foot and 1 rear adjuster foot. These adjusters change the image height and projection angle. To adjust the projector: Press the quick-release button and lift the front of the projector.
Correcting keystone Keystoning refers to the situation where the projected image is noticeably wider at either the top or bottom. It occurs when the projector is not perpendicular to the screen. To correct this, you will need to manually correct it following ONE of these steps. •...
H. Size Menu Settings Digital Zoom Operation Settings 3D Sync Panel Key Lock 3D Sync Invert Disable Background Color BenQ Teaching Template Splash Screen BenQ Analog RGB MENU Exit Analog RGB MENU Exit Press MENU/EXIT twice* on to highlight the SYSTEM the projector or remote control SETUP: Basic menu.
Securing the projector Using a security cable lock The projector has to be installed in a safe place to prevent theft. Otherwise, purchase a lock, such as the Kensington lock, to secure the projector. You can locate a Kensington lock slot on the rear side of the projector. See item 25 on page for details.
Customer Center. Write down the number and turn off your projector. Recall Code: 0 2 1 2 Seek help from the local BenQ service center to decode the number. You may be required to provide proof of purchase MENU Exit documentation to verify that you are an authorized user of the projector.
Changing the password Open the OSD menu and go to the SYSTEM SETUP: Advanced> Security Settings > Change Password menu. Press MODE/ENTER. The message “INPUT CURRENT PASSWORD” appears. Enter the old password. i. If the password is correct, another message “INPUT NEW PASSWORD” displays.
The native display resolution of this projector is in a 4:3 (MX815ST/MX815ST+/MX816ST)/16:10 (MW817ST) aspect ratio. For best display picture results, you should select and use an input signal which outputs at this resolution. Any other resolutions will be scaled by the projector depending upon the “aspect ratio”...
Magnifying and searching for details If you need to find the details on the projected picture, magnify the picture. Use the direction arrow keys for navigating the picture. • Using the remote control Press Digital Zoom+/- to display the Zoom bar. Press Digital Zoom+ to magnify the center of the picture.
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In the pictures below, the black portions are inactive areas and the white portions are active areas. • OSD menus can be displayed on those unused black areas. Auto Scales an image proportionally MW817ST MX815ST/ to fit the projector's native resolution MX815ST+/ MX816ST in its horizontal or vertical width.
Optimizing the image Using Wall Color In the situation where you are projecting onto a colored surface such as a painted wall which may not be white, the Wall Color feature can help correct the projected picture’s colors to prevent possible color difference between the source and projected pictures. To use this function, go to the DISPLAY >...
Press to select a menu item to be changed and adjust the value with . See "Fine-tuning the image quality in user modes" below for details. When all settings have been done, highlight Save Settings and press MODE/ ENTER to store the settings. The confirmation message “Setting Saved”...
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There are many different shades that are considered to be "white" for various purposes. One of the common methods of representing white color is known as the “color temperature”. A white color with a low color temperature appears to be reddish white. A white color with a high color temperature appears to have more blue in it.
Saturation is the amount of that color in a video picture. Lower settings produce less saturated colors; a setting of “0” removes that color from the image entirely. If the saturation is too high, that color will be overpowering and unrealistic. Press to highlight Gain and adjust its values to your preference by pressing .
To cancel the timer, perform the following steps: Go to the SYSTEM SETUP: Basic > Presentation Timer menu and highlight Off. Press MODE/ENTER. A confirmation message displays. Highlight Yes and press MODE/ENTER to confirm. You will see the message “Timer is Off” displaying on the screen. Remote paging operations Connect the projector to your PC or notebook with a USB cable prior to using the paging "Connection"...
Highlight Yes and press MODE/ENTER to confirm. SYSTEM SETUP: To release panel key lock, use the remote control to enter the Basic > Panel Key Lock menu and press to select • Keys on the remote control are still active when panel key lock is enabled. •...
Turning off the Power On/Off Ring Tone To turn off the ring tone: Repeat steps 1-2 above. Press to highlight Power On/Off Ring Tone and press to select Off. The only way to change Power On/Off Ring Tone is setting On or Off here. Setting the sound mute or changing the sound level will not affect the Power On/Off Ring Tone.
Menu operation Menu system Please note that the on-screen display (OSD) menus vary according to the signal type selected and the projector model you are using. Main menu Sub-menu Options Off/Light Yellow/Pink/Light Wall Color Green/Blue/Blackboard Aspect Ratio Auto/Real/4:3/16:9/16:10 Keystone Position Phase H.
Description of each menu Function Description Corrects the projected picture’s color when the projection surface is Wall Color not white. See "Using Wall Color" on page 28 for details. There are several options to set the image's aspect ratio depending on Aspect Ratio your input signal source.
Function Description Provides several preset patterns for various teaching purposes. Teaching Choose Blackboard or Whiteboard first by pressing Template press to choose the pattern you need. Press MODE/ENTER to activate the pattern. Pre-defined picture modes are provided so you can optimize your Picture Mode projector image set-up to suit your program type.
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Function Description Quick Auto "Switching input signal" on page 25 for details. Search Color Space "Changing Color Space" on page 25 for details. Conversion Presentation Reminds the presenter to finish the presentation within a certain time frame. See "Setting the presentation timer" on page 31 for details.
Function Description Direct Power On Allows the projector to turn on automatically once the power is fed through the power cord. Signal Power On Sets whether to turn the projector directly on without pressing the POWER key on the projector when the projector is in standby mode and the signal is feed through the VGA cable.
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Function Description High A mode for operation in high altitude areas. See "Operating in a high Altitude altitude environment" on page 33 for details. Mode Mute Audio Volume Settings Power On/Off Ring Tone "Adjusting the sound" on page 33 for details. Lamp Mode "Setting Lamp Mode as Economic"...
"Connection" on page 16 for how to make the connection. Enabling this function slightly increases the standby power consumption. Wired LAN BenQ Network Projector Operation Guide for details. AMX Device Discovery Network Selecting On enables the function. When AMX Device Discovery is Settings On, the projector can be detected by AMX controller.
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Function Description Source Shows the current signal source. Picture Mode Shows the selected mode in the PICTURE menu. Resolution Current Shows the native resolution of the input signal. System Color System Status Shows input system format: NTSC, PAL, SECAM, YUV, or RGB. Equivalent Lamp Hour Displays the number of hours the lamp has been used.
Maintenance Care of the projector Your projector needs little maintenance. The only thing you need to do on a regular basis is to keep the lens and case clean. Never remove any parts of the projector except the lamp. Contact your dealer if other parts need replacing.
Lamp information Getting to know the lamp hour When the projector is in operation, the duration (in hours) of lamp usage is automatically calculated by the built-in timer. "Setting Lamp Mode as Economic" below for more information on Economic mode. To obtain the lamp hour information: Press MENU/EXIT and then press to highlight the SYSTEM SETUP:...
46), you may continue to operate the Lamp>XXXX Hours projector until the next hour lamp warning appears. Order a new lamp at lamp.benq.com Press MODE/ENTER to dismiss the message. It is strongly recommended that you replace the Notice lamp at this age. The lamp is a consumable item.
Replacing the lamp • To reduce the risk of electrical shock, always turn the projector off and disconnect the power cord before changing the lamp. • To reduce the risk of severe burns, allow the projector to cool for at least 45 minutes before replacing the lamp.
Use the handle to slowly pull the lamp out of the projector. • Pulling it too quickly may cause the lamp to break and scatter broken glass in the projector. • Do not place the lamp in locations where water might splash on it, children can reach it, or near flammable materials.
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Resetting the lamp timer After the startup logo, open the On-Screen Display (OSD) menu. Go to the SYSTEM SETUP: Advanced > Lamp Settings menu. Press MODE/ENTER. The Lamp Settings page displays. Highlight Reset Lamp Timer. A warning message is displayed asking if you want to reset the lamp timer. Highlight Reset and press MODE/ENTER.
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Indicators Light Status & Description Power events Stand-by mode. Orange Green Powering up. Flashing Normal operation. Green • The projector needs 90 seconds to cool down as it was abnormally shut down without the normal cooling down process. • The projector needs to cool for 90 seconds after the Orange Flashing power is turned off.
Troubleshooting The projector does not turn on. Cause Remedy Plug the power cord into the AC power jack on the projector, and plug the power cord into the There is no power from the power cord. power outlet. If the power outlet has a switch, make sure that it is switched on.
Optical Control Resolution RS-232 serial control (MX815ST/MX815ST+/MX816ST) 9 pin x 1 1024 x 768 XGA IR receiver x 2 (MW817ST) USB port (Mini-B x 1) 1280 x 800 WXGA Display system Input terminals 1-CHIP DMD Computer input Lens F/Number RGB input F = 2.6...
Dimensions 287.3 mm (W) x 114.4 mm (H) x 232.6 mm (D) 287.3 232.6 114.4 Ceiling mount installation 207.6 Ceiling Mount screw: M4 x 8 (Max L = 8 mm) Unit: mm 199.6 83.38 123.0 141.88 232.6 287.3 Specifications...
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Computer Resolution: SMART Promethean Hitachi Hitachi Diagram WXGA Board ActivBoard FX-TRIO- FX-DUO- Reference Image Resolution: WXGA Image Diagonal (inches) 1171 1171 1181 1181 Image Height (mm) 1874 1874 1887 1887 Image Width (mm) Distance from floor to bottom of image (mm) Distance from screen surface to projector lens (mm) Distance from top case to...
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The dimensions are based on the BenQ wall mount (P/N: 5J.J4R10.001). • All measurements are approximate and may vary from the actual sizes. BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector's optical characteristics.
1024 x 768 XGA_85 84.997 68.667 94.500 XGA_120** (Reduce 119.989 97.551 115.5 Blanking) 1152 x 864 1152 x 864_75 67.5 BenQ Notebook 1024 x 576 60.0 35.820 46.966 Timing BenQ Notebook 1024 x 600 64.995 41.467 51.419 Timing 1280 x 720 1280 x 720_60* 45.000...
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1024 x 768 XGA_85 84.997 68.667 94.500 XGA_120** 119.989 97.551 115.5 (Reduce Blanking) 1152 x 864 1152 x 864_75 67.5 BenQ Notebook 1024 x 576@60Hz 60.00 35.820 46.996 Timing BenQ Notebook 1024 x 600@65Hz 64.995 41.467 51.419 Timing 1280 x 720 1280 x 720_60* 45.000...
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• The timings showing above may not be supported due to EDID file and VGA graphic card limitations. It is possible that some timings cannot be chosen. Vertical Horizontal Pixel Timing Resolution Frequency Frequency Frequency Remark (Hz) (kHz) (MHz) 480i** 720 x 480 59.94 15.73...
Proof of purchase date will be required with any warranty claim. In the event this product is found to be defective within the warranty period, BenQ's only obligation and your exclusive remedy shall be replacement of any defective parts (labor included). To obtain warranty service, immediately notify the dealer from which you purchased the product of any defects.