Troubleshooting; Overview; Identifying Your Problem - Brother HL-5470DW Manual

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Troubleshooting

Overview

This chapter explains how to resolve typical network problems you may encounter when using the Brother
machine. If, after reading this chapter, you are unable to resolve your problem, please visit the Brother
Solutions Center at (http://solutions.brother.com/).
For additional information, please go to the Brother Solutions Center at (http://solutions.brother.com/) and
click Manuals on your model page to download other manuals.

Identifying your problem

Make sure that the following items are configured before reading this chapter.
First check the following:
The power cord is connected correctly and the Brother machine is turned on.
All protective packaging has been removed from the machine.
The toner cartridges and drum unit are installed correctly.
The front and back covers are fully closed.
Paper is inserted correctly in the paper tray.
Go to the page for your solution from the lists below
 Error messages when using the Wi-Fi Direct control panel menu.
See Error messages when configuring Wi-Fi Direct from the control panel menu uu page 22
 I cannot complete the Wi-Fi Direct network setup configuration.
See I cannot complete the Wi-Fi Direct network setup configuration. uu page 23
 I want to check my network devices are working correctly.
See I want to check my network devices are working correctly. uu page 24
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