Troubleshooting Basic Functions - NETGEAR WGR614v9 - 54 Mbps Wireless Router Reference Manual

Troubleshooting Basic Functions

After you turn on power to the router, the following sequence of events should occur:
1. When power is first applied, verify that the Power light
2. After approximately 10 seconds, verify that:
a. The Power light is solidly on.
b. The Internet light is on.
c. A numbered LAN port light is on for any local port that is connected to a computer. This
indicates that a link has been established to the connected device.
If any of the above conditions does not occur, see the appropriate following section.
The Power light is not on or is blinking.
If the Power and other lights are off when your router is turned on:
• Make sure that the power cord is properly connected to your router and that the power adapter
is properly connected to a functioning power outlet.
• Check that you are using the 12V DC 1A power adapter that NETGEAR supplied for this
product.
• If the Power light blinks alternately green and amber every second, the router software is
corrupted. This can happen if a firmware upgrade is interrupted, or if the router detects a
problem with the firmware. For recovery instructions, contact Technical Support at
www.netgear.com/support.
If the error persists, you have a hardware problem and should contact Technical Support at
www.netgear.com/support.
The lights never turn off.
When the router is turned on, the lights turn on for about 10 seconds and then turn off. If all the
lights stay on, there is a fault within the router.
If all lights are still on 1 minute after power-up:
• Cycle the power to see if the router recovers.
• Clear the router's configuration to factory defaults as explained in
Configuration and Password" on page
Troubleshooting
Wireless-G Router WGR614v9 Reference Manual
7-13.
v1.1, May 2008
is on.
"Restoring the Default
7-3